Associates were knowledgeable about my issue. They fixed it on schedule and in time estimated, which was important to me because I live almost 2 hours away.
Driving across the country and stopped in Kearney, NE for an overnight stay and the tires on my rental had massive gashes in them. Took it to Midas first thing Monday morning and the team took me right in so I could get back on the road. A great experience by the team. Thank you!
Moving my daughter onto campus we realized her tire was wearing bad. We made it to Kearney and was able to get in and a tire replaced that day. Also advised us there was a discount if we entered a review and saved us a little. I told my daughter that moving forward while at school to have this location do all the service work
We went in to have our brakes checked and within a few hours our car feels brand new. Thank you Midas :) your the best
Quick and communicative. The staff were friendly and went out of their way to make sure I was aware of any future problems and were clear about the time that it would take. I called, showed up, got diagnosed, and fixed the issue all within 3-4 hours.
I needed my vehicle serviced, but it was late in the day! The store manager said he would get it done himself and stayed after hours! Needless to say, I was very impressed and grateful for that kind of devotion. What an example to his employees!
They got me in and done in a short notice situation.
The guy who met us at the counter was great. My friend and I are loud and don’t always know what’s going on and he was patient and knowledgeable as . They called to give recommendations and when I had him tell my husband the whole thing over again he didn’t get all butthurt. I called at like 10 and was in by 2 the same day. And they said it would take an hour or so and it did. Great experience and I shop a lot ;)
It was a quick in and out service they did what was needed and it drives fine as well as has fixed the problems that were there to begin with
Tom was very informative and kept me posted on what I need the guys at Midas did a wonderful job.
They did a great job and experience was good. Just disnt top block rating.
Tommy Wayne is very friendly and welcoming you to Midas matters to him.
They were fast and efficient
Very nice and informative.
The staff at Midas is always friendly and knowledgeable. They are very accommodating when we call and ask to drop off our car on a Saturday morning and they always get it serviced that day.
Had oil change appt for 9:00 am - was told it would be 45 minutes. Was 10:20 when the car was ready. Car was not vacuumed at all. They ALWAYS tell me it needs a new air filter whether it does or not - seems like they are trying to sell you something you do not need!
I would have liked to know that the pricing that was promised wouldn't be available when I made the appointment, or at least before I drove all the way to the shop for the appointment. Was not told that pricing had changed until they were ready to drive my vehicle into the shop.
Great price for an oil change love how quick they are and the friendliness is icing on the cake!
They were great, fast, and able to get me back on the road to finish my trip.
Clean. Fast. Explained everything. Showed me the screw from tire.
I scheduled online and went a week with no confirmation, I had to then call to get the service scheduled.
Kearney, NE Midas consistently provides both great customer service and auto repair. I take all of our vehicles there for service and repair. They are very accommodating in emergencies and go above and beyond with their customer service. Great team!
The people at Midas are courteous and knowledgeable and usually get us in very quickly.
They were very professional and treated me with respect while I was waiting for my car to get done.
I needed my front tires balanced and they are directional tires and they put them back on wrong. My husband noticed this and i called and complained. the manager was nice and took care of the problem. The tech needs to be trained for this or maybe he wasn't paying enough attention.
Overpriced parts and very overpriced labor.
The check-in process was fast and easy, the service agent was friendly and kept me informed. My repair was done correctly and on time.
Quick service with good communication. I got everything I needed taken care of done and had my vehicle back almost immediately. Every step was communicated with me so I knew what was going on with my vehicle before it happened.
Tommy was super helpful and my car was ready really quickly very please
The staff was friendly and helpful, the service was done quickly, and the price helps my budget greatly!
The staff was friendly, organized, and professional. I was able to easily schedule an appointment online, on short notice. The time it took to do the service was reasonable.
Friendly, knowledgeable, and timely with services.
Clear explanation and expectations. First time visit and pleased with professionalism. I'm old school and appreciate a shop being open and ready on time. I ironically was in the area with a stalled vehicle and noticed Mgmt and staff on site early instead of showing up at the last minute. Also, well maintained business inside and out.
I have full trust in the guys here. They always help me out whenever I have any questions about my car. Sometimes I make an appointment and sometimes I just walk in if they aren’t too busy. They are friendly, yet professional and always explain my options without pressuring me to constantly replace this or that like every other mechanic. I hope this message reaches someone important and they can get some recognition for doing a great job! Thank you Kearney Midas!
I was Highly Satisfied with my Midas experience because the the service was done quickly; an appointment was made quickly, and the overall experience was pleasant, efficient, and customer-centered.
Upon getting back into my vehicle there was dirt and grime on the gear shifter and steering wheel.
The ease of making an appointment to fit my schedule, the coupon I received in the mail and friendliness of the employees.
Got in quick. They called an explain the issue and my options along with the prices.
I felt I was charged too much for 1/12 hrs of work, they said it would take longer so I thought the labor was gonna be close but when they finished it faster I think shouldn’t have been charged $400 for an hour and half work!!
I loved that they were willing to help me fix my car’s many problems. They helped reassure me that what was wrong needed to be fixed and gave me a reasonable price.
Repaired my vehicle on timely manner Very professional done
The team at midas is very professional and and nice.
Your labor rates are to high. $199.00 for less than an hour. and a $3.00 shop fee.
I had previously purchased a case of oil and filter at a NAPA location. My mother was hospitalized and I needed to get my oil changed before I drove her the 3 1/2 hour trip home. I stopped at another oil change service center in Kearney and they informed me they could not/would not use my oil and filter, and they told me that I wouldn't find a service center that would. I stopped at Midas and explained my situation. The manager was very obliging to get my car in for service that day and willingly used the oil and filter I had. It was a very pleasant experience and if ever in the Kearney area, I will stop in again.
Justin was fantastic to work with. I believe it went above and beyond to try to help us. I understand how stressful it was for him just losing a tech, having to fix a broken window, being short handed and he still went above and beyond for us
Without interruptions this company can multitask details of service with everyone on location
Tommy and his team was AMAZING!10/10 would recommend this Midas location
Easy to schedule, work done in a timely manner
The staff at Midas is always cordial and professional. Thank you for taking good care of our vehicles.
They were very friendly and explained what they were doing. Also told me what else they found doing the inspection and what needs done and how much. They were very good to work with.
Check engine light was on. Issue was diagnosed quickly. Low voltage issue requiring battery replacement. Installation was done in a short amount of time.
We had major problems with our vehicle when we brought it in due to needing to have a new battery installed and then having major problems with getting car going because it kept blowing fuses. After the people at Midas (a number of them) worked with it it was discovered they could not fix it because it was a Toyota and would have to go to a dealer to solve problem. They did everything they could and went above and beyond trying to solve problem. We are very grateful to them and would recommend them toi anyone!!
Convenient, friendly service and had a coupon.
After several hours of work and $760, 5hrs later I would be paying yet another mechanic to replace the very belt I took it in for! I was pleased in the beginning with what I thought was good service just to get 5hrs down the road and lose my belt on the highway AGAIN!! Having to pay more money for the job I took it to Midas for is extremely infuriating!!
Got me in and out in good time
Almost $100 for an oil change... Really 4.2 qts of oil and a filter!!!!!
The men at the desk were very serious. I don't want them to be "gushy" friendly but a smile would be nice.
Quick, friendly service, didn’t try to upsell a whole bunch of things I didn’t need.
I am a bit unhappy about the air filter that was recommended to change, upon inspection I found it was still very usable and did not require a new engine air filter.
There was a special wrench for my car for service which apparently the shop had but when an employee left they took it with them. It took longer than expected to get another wrench in
The listed pricing on your website and ads are clearly lies just to help you scan customers out of money. At Graham Tires my oil change and tire rotation would be $60. The fact that you charge $90 or more for these services truly shows you have no value for honest business. I will never return to this location and will advise others to avoid your location as well.
I'm from Illinois with an emergency car problem. They couldn't have been nicer, helpful and attentive.
The dude explained exactly what needed done and the work was done quickly
Got done in reasonable time
Easy to make a schedule, friendly people and checked other stuff as well as oil.
The shop was so busy that they couldn’t free up a lift for my tire rotation.
I had recently stopped in to have my breaks replaced and the service was excellent. They had me in and out very quick and the friendly staff was wonderful to work with.
Our tire was flat we had just purchased in January. We spent four hours trying to get tire off and could not. Midas employees went out of their way to assist us, get it fixed and get us back on the road. Thank you to the Asst. Manager and Manager for their exceptional service!
Jimmy and the guys are courteous and friendly, quick to meet me at the counter to see what i need and make helpful suggestions to get the job done quickly and efficiently! They really care about my time and vehicle, too!
Got me in with ease. Very fast and efficient service as well!
went to have a muffler replaced and only need a new piece of pipe welding in. Instead of them just putting the part I had on and not telling me they fixed it and it runs awesome. You will get my business from now on
Do what the customer needs.
The mechanics are Johnny on the spot. Got me in and out right away great place. Thanks.
I feel like I was misled in the phone call I made to confirm my online appointment. There are 3 different options. I was not made aware of them all. After my oil change was done I somehow ended up paying $25 more than I thought even with the $20 off coupon
Great customer service. Quality work at the average price. Got me taken care of as quick as they were able to. Will be going back when I need further repairs. My wife also really likes these guys for her car as well.
"We had taken the car in a few months ago for an oil leak. That cost us almost $700. When I took it in again for an oil change and mentioned it never stopped leaking. They said it was for something else and wanted to charge us $1,200. Why didn?t they catch "
They were very kind and helpful got my car right in no problems runs great I will definitely be back and recommend! Keep up the Great Work!!
"Don't bother with On Line appointments. After getting the automated ""we'll be back to you within 30 minutes"", I gave them the benefit of the doubt - 2 days, and finally called. They'd never heard of me and admitted ""we don't really do that because of sh"
Receptionist was rude and Didn?t apply the coupon I presented. Did not tag window with oil change information.And We left vehicle to pick up in the evening and when we got there store was closed and the window was down on our vehicle parked in the lot.
"My (Martin's wife) brought our GMC truck in to have the tires rotated. The lady who greeted me from behind the front desk was welcoming and helpful. She even made a pot of coffee for me! I will certainly recommend you to all my friends, and will make su"
You replaced my air filter. Price was $51.99. I recently checked at auto parts store and they have Napa air filters priced at $30.99. This makes me question your integrity.
"Since having my Nissan serviced, I have already recommended Midas to another lady who drives a Nissan also. "
"I?ve been going to Midas for years. They are honest, fast and efficient. Thank you everyone. "
Superb customer service. Traveling to Kearney for business from Ogallala when brakes began to fail. Jay and his crew did an outstanding job first thing Saturday morning to get us safely home. Thanks guys!
"This company has always taken excellent care of our vehicles, whenever it was needed. They always give you the info you request, I am always comfortable with the work that is done. This is the only place we have work on our vehicles"
"I was on my way from Ohio back to Casper, WY and noticed a low pressure on one tire. I called and Jimmy directed me off the highway to his shop. His guys put my truck on the rack and realized I had a cracked aluminum rim. They took the spare off and mount"
Went to the Midas over in Kearney a few weeks ago and had a fellow named Jimmy helped me out and was very knowledgeable and helped me out greatly 10/10 recommend
"Jimmy is by far the most helpful, polite person I have ever come across!!"
Very punctual and always willing to lend a hand at a quick pace! Jimmy the assistant manager is the bomb! Does his best to get you taken care of in a short amount of time.
Awesome crew of employees! Very quick and willing to help!
Ok so I realize they have changed hands by now but doubt if the torque policy changed. I am working on my car and need to take off a tire. 130 line psi didn't budge the nuts. Was able to break 2 lose using a tire iron with a 6 foot cheater bar. Then th
I had my car serviced here in March and recieved a coupon. Apparently it expired a couple weeks ago but the new management honored the coupon!! The service was fast and friendly! Highly recommend!!
"I was very happy with the prompt service for my oil change, and pleased of the reminders they sent me. Also, got to use my $20 coupon!"
Everybody was very nice and very helpful i will forsure keep coming back to this place
"Thank you for, essentially, dropping everything today to help with our tire problem! I am from out of town when the low tire pressure light came on in our van. I was without a tire tester and a van full of folks! You zipped us in and got us on our way in"
I got right in at my appointment time and they were done when they said they would be. Very nice staff.
Great customer service and efficiency as always. A pleasant experience every time.
"Thank you! Pleased with customer service and the work done on my Jeep, first oil change since taking ownership. Appreciate your friendly staff when calling in and checking out also! "
My husband made an appointment online during the weekend and then he wanted to make sure the appointment went through so he called back on monday to confirm. The guy said he was glad that he called back because they had been having issues with online appo
"Very friendly, great service and quick to get the job done. "
Thank you. Dont have a lot of extra money in retirement but you have our Jeep driving good again. Catching the wheel bearing fixed the growling and wobbly driving.
"The manager sold me the wrong battery for my vehicle. What should have been a quick fix turned into over $500 worth of damage to my electrical system. I understand that mistakes happen, but when I returned this battery, I received no apology from the manag"
"They did a tune up for me and was very pleased with them, their work and their communication. The only reason I give them 4 stars is because they recommended tires the day of my tune up. I was shopping around and talked with someone at Midas who said they "
"I've trusted Midas with my vehicles for the last 8 years. I've never once thought that I was being mistreated, cheated, or conned. On the contrary, they have always been forthright about what needs fixed now, what can wait, and what my options are.Thanks f"
Midas is the only place in Kearney that my family takes our vehicles for servicing. They've been servicing our cars since 2011.
Kearney Midas is the only place I will take me vehicle in Kearney. They have been servicing my family's vehicles since 2011.
Always great service! The Best in town!
TERRIBLE AT FIXING VEHICLES. SMALL FIXES TURN INTO HUGE ISSUES EACH VISIT. NEVER GOING BACK. GUARENTEED TO BE DISAPPOINTED. 0 STARS DESERVED
Always friendly and helpful. Devon does a great job with everyone
Excellent service as always!
"Nice people,and good service all the time,thank u guys."
Guys always do a great job in a timely manner.
"They took me home, called when done, advised what was done, etc, sent driver to take me back to shop to get my vehicle."
"My car started smoking from under the hood one day while driving in town. I thought something very bad had happened as this had never happened to me before. I took the car to MIDAS because it was the closest place to my house here in Kearney, Ne. Normally "
Everyone was so concerned when they saw my bad brakes one day. I called on a Friday and got them fixed on Monday. Took me to work and picked me up. Great service! Thank you!
"I go here for oil changes and routine maintenance on my work/company car. Their staff is always quick to reply to my on-line appointment requests, they are super friendly and can always get me in for an appointment quickly. I recommend them highly."
"I made an appointment for an oil change. Got in at the local service on time and when they found a nail in my tire, they made the time to fix it. Great People, Great Service and Fair pricing."
I have been and will continue to be back .
Always have a great experience at Midas
Did a great job - preventative maintenance -- Thanks
"Great customer service, helpful & explained everything."
The staff at Midas was really friendly and helpful with everything. Main problems I had was with the oil change service I received. The hose from the engine to the air filter was not attached correctly and basically looked like they just put it up next t