Was happy with service. Little more expensive than I was thinking but it needed done. Staff was pleasant to deal with time wasn't to bad either. 2 1/2 hours for brakes, rotors, fixed a tire, and had an oil change. Shoutout to the man working the counter was dealing with customers, phone, computer and when he wasn't doing those things he was out on the shop floor lending a hand to get the jobs done.
Price given after service
Things were explained in detail.
They made scheduling very easy, time went really quick and they were really fast. They were really good about making sure we new what problems where with the car and about pricing
Joey was polite and communication pricing and recommendations in a quick and good manner. He engaged in good conversations and offered us drinks.
Joey was very nice a d helpful like all associates
Very friendly ( Shawn) . They always explain things very well and show you exactly what they are doing. Also I know their master mechanic ( Luis) is very good..
Tell your customers that when they need an estimate, they have to PAY 55 dollars just to receive that estimate. I was told over the phone that I could bring my vehicle in to get a weld estimate. Something that realistically, wasn't needed. I could have said that I needed two 2 inch circumference welds, flat, straight. Trying to communicate this to a supposed mechanic at the store took 3 tries and a diagram. I was then charged for them to take my car in and verify everything that I had told them. My exhaust is fine. I put it up myself. I've been AES certified for 5 years now and I'd never have done what your people did. Also, the transplant, Travis, is kind of a moron. He didn't listen to a single word I said and even quoted me improperly for a sleeve replacement, that, again, I did NOT NEED. If I had a welder I'd have done it myself. I paid 55 dollars to find out everything I ALREADY KNEW. Never ever returning to a midas for as long as I live. Terrible service. Terrible communication skills. Come on, guys.
The employees were super nice and my car is running like new! I appreciate the time that they took to get me fit in.
I was highly satisfied. Thank you
Jake and his crew were top notch professionals. They truly seemed to care about making sure I had everything I needed to be satisfied. The price quoted was the same price that I paid. No hidden costs. 10/10 service! Great job
Appointment made by telephone. Somehow my appointment was not logged into the scheduling software.The welds on the replacement muffler were not done properly the first time and I had to schedule a second visit to have the technician fix the issue. It took more than a half hour to get my vehicle into the shop with a scheduled appointment.I have had work done at several different Midas shops over the years. This is the first time that I did not feel welcome and the staff appeared to be lacking in confidence and competence.
I made an appointment for 11 o’clock and I was not out of the shop until 1:15 pm
I took my vehicle in for front brake pads and an alignment. They did a full inspection first and found that my vehicle needed way more work done than what I came in for and they were great in explaining everything to me.
Price quoted was a coupon price of $29.99 but I was charged $51.51 which included charges for fees that should have been stated when this appointment was confirmed. not just hinted at disposal fees, etc. I also had a tire rotation + multipoint inspection that are somewhat routine including a verification that the technician checked the air pressure in my tires and "verified" that the pressure was within range. They weren't. all 4 tires had a different pressure including one tire (driver side, front) that was down to 29 psi while the other three were at 34, 35 and 37. All tires should have been repressurized to the same psi. This makes me wonder how many other of the checked items were even checked
Fantastic service. Friendly and thorough explanation of what was needed for my vehicle and how to prioritize.
I came in early for my appointment Midas took me in no problem it took less than and hr and they did a complimentary examine on my car I’d definitely recommend!
Friendly, upfront, knowledgeable communication from the very first interaction.
So, I was given a list of service recommendations after they inspected my car. The recommendations Midas gave me are almost the exact opposite of what I had a Goodyear technician tell me last month. Midas told me my brakes were warped, but Goodyear said everything looked fine except my pads needed to be replace. I don't know who to trust, and consequently I will probably take my car to a third mechanic to figure out what is really going on.
I call I think his name was Tom. Like at 730 am.. .told him what I need on vehicle like tires and alignment..my wife had to run back and forth to Chicago due to illness in two family members and she needed to leave that day..which was sat..check had everything I needed got my vehicle in bout 9 .got in on lift with 15 mins.then I added a oil change on top of that..so tires alignment oil change the found out it also had a bad battery so had that switch.in matter of hrs I was back on the road and wife later was on her way to Chicago..safe thxs a ton
I am very proud of my 2013 Fiat 500 Abarth. It's a rare, special car and the Midas technician took the time to make sure he had the correct oil ( Euro spec) and did a very professional job on the car. It gives me confidence to have this Midas store maintain and repair my Fiat in the future.
This location never fails to provide exceptional service for all of our automobile needs. Today was no exception. We needed an alignment on our newly purchased vehicle, per the determination of the dealer. I appreciate that the technicians at this location explained and showed me, in detail, what work was needed. We also appreciate that Midas honors military families with a discount. We will continue to bring all of our autos here for any service we need. Thank you so much.
Very good costumer service . Never had a bad experience there. Ever time I take my car to get something fix my car runs even better.
The recommendations and friendly service I received. Take the time to thoroughly explain in details what's all needed and completed.
Professionalism of technician
Our Jeep is 21 years old. The front brakes were original to the vehicle. The Midas tech explained that everything on the front brake had to be replaced. The work took all afternoon and the mechanics had to work past closing time to finish the repairs, which we appreciated. The rear brakes need to be replaced too, and we will need to bring the car back next month for rear brake repair. Thank you for replacing our brakes today and honoring our military family with a military discount.
Employees are always educated and friendly. Employees don't mind explaining services.Establishment has multiple payment methods.Complementary items such as coffee and other beverages are readily available.Employees always provide paperwork with recommendations. I don't ever feel pressured to include services that I don't want.
It was easy to set up an appointment with Midas. The associate was friendly and welcoming, and explained everything to me. They answered any questions I had and kept me updated with what was going on.
Very friendly and helpful.
Thain. Thomas, was very knowledgeable and very nice.
I have been going to this location for over 15 years. The service is outstanding every single time. Always friendly and knowledgeable about what's going on. I won't take my car anywhere else.
The people that work at this location were very friendly and addressed every concern I had on my vehicle even though I only scheduled an oil change. I love the online visual of my vehicles inspection. I will highly recommend this location to all my friends.
Great communication as well as knowledge of issues I had upon inspection very professional and honest about my problem
The technician was on time, explained all problems with car and offered solutions.
i enjoyed working with the fellas. the courtesy trip was amazing i loved that i got to be serviced quickly i will be returning for sure
I was originally quoted $499.00 after the inspection to replace my front brake pads and rotors. I received a phone call at 3:46 notifying me that due to the rotors being hard to replace, the price went from $510.00 to $1,171.75. I was very disappointed and upset. I received a call that my vehicle was ready at 5:46. I arrived about 15 minutes later and my vehicle wasn’t ready and I waited about 30 minutes for them to finish.
Nothing against anyone there, very cool and communicative team. It’s just hard to be highly satisfied with spending soon much money on anything at a car shop. Car stuff is expensive, I’m broke, that’s a me problem though.
The customer service was EXCELLENT and they were flcery friendly and HELPFUL in regards to all my many questions.
Shane and Lewis were present they seem to be very knowledgeable about there work lewis has been there for a while its good to see familiar face Shane has Great customer service
The manager was very friendly and knowledgeable. He thoroughly explained what was going on with my vehicle and even took the time to bring out a manual, with pictures, so I understood what exactly was going on and why the replacement of parts was needed.
Everyone very nice and helpful. They explain things in detail.
Honest communication regarding repairs I thought I need but didn’t and the discovery of service that was needed that wasn’t contemplated. Very professional service.
Price was fair.Team member was courteous and helpful.
I was well taken care of.
Definitely the staff!!! It says everything about how satisfied I was with my visit! Timing was a bonus for sure!! Will definitely be returning in the future
Tom and the crew are great. Thanks for taking care of our vehicles.
They gave me free oil change for making me wait.
They have serviced 2 other vehicles of ours, and the service has always been very good.
I called at the right time without a appointment and was able to get my appointment right through the door
Experience was great overall. I sometimes just feel Midas is a bit overpriced on parts. But I don’t mind so much of the service is good and I’m treated with value.
Took my rusty ‘08 Ram for a front end alignment. Lewis took his time trying to get the alignment perfect. Needless to say it’s an older truck, I wasn’t expecting perfection, but he took me back in the shop to explain what was and wasn’t aligned and why. This is the second time he has had to deal with my vehicle amd explain the situation. I have been extremely satisfied with his services and attention to detail both times. The truck drives great now and I will always request Lewis in the future. The only issue I had was scheduling my time slot online. I received an email stating that I would receive a confirmation email when my appointment was approved. I never did get that, but the problem was easily solved by calling and confirming my time with Shane, who was also polite and respectful on the phone and during my visit.
Friendly staff, quality work and reasonable prices
oil change pricing with air filters was quite high. I choose to go somewhere else for air filter.
Was expecting a much higher price but they were fair with the pricing of services. The associate was very helpful and took the time to explain everything.
The technicians Shane and Jeff went above and beyond good customer service to accommodate me..I have never received such extraordinary service..ever! I applaud the Coliseum Store in Fort Wayne, IN…I will return and recommend to everyone I Know.
I had really well experience. When I scheduled my appointment online, I didn't get a confirmation email that it was scheduled for the time suggested. I had to call to make sure my appointment was scheduled at the time I requested online.
Siempre están atentos y ayudan con horarios buenos, dan un panorama completo de las necesidades del carro
The staff was very nice and considerate told me about my car wouldn’t need it and I really appreciated that
They diagnosed the issue and were able to complete additional repairs in a timely fashion
Was charging double the price on the parts
I had an appointment gir 1pm. Had to ask if it was going to take long , I will come back .It was almost 35-45 minutes after my appointment, fir my vehicle to be taken in
Midas is my go to place for my auto needs
did a good job thank you .nice to me keep books to read smelled good thats all
"Did a Good Job, Timely, Quick, and Professionally.Have No Complaint "
All staff were super helpful and made me feel safe in my vehicle! The most honest mechanics around. It?s never a bad experience with Midas
Was happy with the service I got for an oil change. Price was very reasonable for synthetic oil. Loved the courtesy check as they found some repairs I needed. I was not happy with the quote though. I got another quote at another place and it was $300 cheap
Very friendly and efficient
This Midas is friendly and service is very good. I recommend this establishment.
Midas welded an exhaust hanger rod onto the exhaust pipe near the rear axle area. The original rubber hanger connector that connects the hanger rod from the exhaust pipe up to the body support hook was exchanged with an inferior and smaller rubber connector, without reason. This is not the type of service requested - a strange way to do the work performed.
They were very nice and friendly and very knowledgeable. They did a awesome job on my car got it running like it's brand new. They really care about the customers.
Very nice and quick to get my vehicle done with excellent service.
I've used this location several times and it's always a great experiance.
Great customer service that stands behind their work.
The shop was professional and service was fast.
The service was quick. No problems at all
Gary especially with co manager Larry are the nicest most honest people I have ever encountered in receiving mechanical work. It?s been 2 years I?ve been trying to get the right mechanic to fix my car. Gary has gone above and beyond to get my car running b
Inspection went well, very helpful
"I have been very satisfied with the work done on my family's vehicles. Every concern we have is addressed immediately or in a timely fashion. I appreciate the great ""small town"" customer service at very reasonable repair costs. "
Complete full service garage. Good customer service.
Repeat customer for oil change & tire rotation
I recently changed stores because the service had gotten so bad at my previous provider. I am very happy that I did
youdideaverygoodjobimveryhappey
Good service Excellent friendly
Staff being trained made me a little unsure of the work done but I think its ok. Right after the oil change my service indicator came on. Now Im reminded every day to service my vehicle. Maybe that was a coincidence.Im not sure.
)I haven't been to Midas in 30 years and that's not my #. Pls remove me!
"The oil change & tire rotation were completed in a timely, efficient manner. The staff were polite & respectful. "
Midas did an oil change & tire rotation on my car. Both services were completed in a timely, efficient manner. Staff were respectful & polite.
Midas did a good job once again, addressing the issue with our rotors. Glad to have my brakes done through Midas!
Service was great! They always treat me good and are very polite and courteous.
For the second year in a row, Midas has not put one of my hubcaps on securely to which I end up losing one. Last time I take it to the same location.
"I got an oil change & tire rotation for my 2006 Chevy HHR LS. The service tech who worked on my vehicle, completed the job correctly & in a timely manner. The office personnel was courteous, polite & respectful."
I got an oil change & tire rotation for my 2006 Chevy HHR LS. The service tech who worked on my vehicle, completed the job correctly & in a timely manner. The office personnel was courteous, polite & respectful.
My experience with Midas was horrific. I took my vehicle here trusting these mechanics would do what they promised and fix my vehicle. But the only thing they did was take my money and destroyed my car even more . They didn?t even know what they were doing
They did a excellent job.
Went there to change a bad wheel bearing. Car works fine and still drivable just annoying with the bearing. Dropped off the car to get it fixed. They called me to tell me they changed the bearing and tie rod on the driver's side front. After they did that
"the tech must have spilled oil on the engine or something ,because after the oil change I started smelling oil and that was something that was not there before very sloppy job."
Don?t waste your time. You will have to come out of more money after dealing with him.
I went to this man for him to tell me everything wrong with my car he told me that it was fine I just needed new tires. I spent 500 on new tires not even a 2 months later my tire busted and he saying he can?t do anything about it?s I also moved to Atlanta
The inspection was thorough. Replacement of front brake pads & rotors were completed correctly & in a timely manner.
Excellent service, and get help from the manager Gary! Thank you!
Awesome work they do. The manager Gary was extremely helpful!. Thank you midas
Oil light went on in my car so I went to this midas. They were booked for the day (Saturday) but were thoughtful enough to check it out anyway. After looking for any serious oil leaks they changed the oil and determined that the oil loss was probably due t
Service was fast and meticulousPrice was very reasonable.
The service is good here.
why would you give me a coupon for an oil change after I just got one and the coupon expires before I can use it .
When midas changed my oil and oil filter. I thought that was it and i was good, but my vehicle was leaking oil for a week until i stopped.
"We had just gotten our oil changed for my wife's Jeep Renegade last weekend, and the tires were not given more air while the car was in. The low pressure gauge came on today, and when my wife asked them to just fill the tires with air, she was recommended "
Management and service crew were great ! They got me going again at a reasonable rate.
I was able to pick the time I wanted for service using the convenient online scheduling system. Service was professionally done and completed when promised.
already recommended you guys : )
Midas consistently seems to be overpriced for their service. Since they had the car I approved them to complete the work. When I checked locally with other shops it seems Midas charged me $750 when other shops said $500 was the maximum I should have paid.
Midas provided excellent customer service. They have friendly staff and explain my car needs to my understanding. I would definitely recommend them!!!!
"I have been to this Midas location a few times now for routine car maintenance. each visit has been fast, friendly and complete. I have never felt pressured to have ""extra needed work"" done on my very old car. I am especially impressed with Reggie Topps"