Freddy (manager) very detailed and personable through out process. Manager is knowledgeable of process and informative.
Muy buena atención y conocimiento, salí satisfecho por el servicio
I was highly satisfied with my Midas experience because they always provide great and friendly service and they are always very reliable! This is my go to store every time I need an oil change and I will keep returning!
Freddy, who assisted me, was friendly and timely with my oil change. He was also informative in answering my questions about additional services they offer
Excellent service and good rechnicians
My favorite Midas Thank you
When i came in the associate was able to help me immediately. He was very knowledgeable about the problem that I was having and provided suggestions to fix it. I was in and out within a couple hourse.
My usual manager was not there on this visit, but the person managing the shop today was exceptionally nice and courteous, didn't try to upsell me anything I didn't need, but did notice that my air filters needed swapped-Midas has a great price for this so of course I asked them to do the work. Thanks for everything! I love this auto shop!
Because of the professionalism of the staff and excellent customer service.
I originally scheduled an appointment at another location but when I arrived at that location they proceeded to tell me they did not have the product I needed and “offered” a higher cost option. I was leaving out of town for my sons funeral that day so I was highly upset that they did not call me to see if I would be ok with the change and that they were out of what my vehicle needed since my appt was made at least three days prior. I called this location told the gentleman what I needed and asked if he could get me in even though I didn’t have an appt and he told me to come on in and he would get me serviced. I arrived my car was taken back immediately everyone was extremely friendly and overall experience was great!
As always, this Midas is extremely professional. They give you updates and don’t charge for anything without explaining the issue and getting your approval.
The staff was very friendly and extremely knowledgeable. They explained everything in detail and didn't leave out anything as some other places do.
Honest, very competent, friendly.
Took care of the oil change in a timely manner.
I have been a customer at this Midas location for four or five years (might be longer). They recognize me as a regular customer and they seem to value that I am regular. I was in and out in 35 minutes. I asked the service staff to install an air filter that they had given me as part of a promotion last visit and they installed it with enthusiasm, a smile and for NO CHARGE! As long as I live in N. Dallas, I will take my business to this location. Was an efficient, effective and pleasant visit.
I was highly satisfied because of the coupon offer for the oil change and the tire rotation offer. I didn’t won’t it right now because i needed two new front tires but i will come back next time when i have the money for it.
I took my car to this location and was very impressed. They have the best customer service hands down and was great on checking any issues that my vehicle may or may not have. Overall, I'm very appreciative.
Andrew is always eager to help and goes way above my expectations. No other place for me!
Better value and friendly customer service
I had an excellent experience.
Andrew was friendly, and very accommodating. Fixed the problem in a very short time, and then delivered Colt picked me up at work! This Midas location is now MY car place for ANY word needed on my car. I kinda feel like family!
I was very satisfied with my experience and mark most of the item Highly satisfied
Overall I’m satisfied with this location. The service I received was a little higher than other places, but it was done quickly and correctly.
Ease of an appointment very highly satisfied with the personnel cleanness of the shop the detail communication with what I needed the fast turnaround of my repair. First time bringing my wife’s Kia to this facility we’ll come back again and again thank you
Excellent service all the way around
Manager informed me every step of the way. I appreciate the honesty!
Associate was very honest and knowledgeable about what needed to be repaired. The repair was done faster than expected
Andrew is an excellent customer service manager and I appreciate that he’s always honest with customers & doesn’t try to falsely upsell anything that’s not needed. I repeatedly return to this location even though there are probably 50 auto repair shops closer to my home because I can trust this shop.
Always great service no problems very dependable and exceptional customer experience
They had availability and provided me with what I needed in a timely manner.
The price to change my brakes and labor cost for a 2018 Buick encore was quoted for $1432. Parts and labor . That price was really outrageous. I couldn’t get my brakes fixed because of the quoted price. I plainly drove away. I have been in same location a couple times but my very last experience because of the suggested price of repair was very alarming .
Service manager listens to my problem and suggest what it will take and cost to repair my problem.
I really love the staff at this location, exceptionally friendly and do not take advantage of customers. I appreciate the honesty and also unlike other Midas garages, this one doesn’t inflate prices ridiculously. I’ve referred several people here who were skeptical since Midas is known for being pricey, but this location is different. I’m really happy I found them and chose to come here for my maintenance over the free maintenance I can get at the dealership.
I live in Midland,Texas and have use Midas for year it is never a question where I will go for any repairs or services. Midas is always my choice, the Managers and employees are the Best!!!
The people were nice and told me what I need to do in the future on my vehicle.
Very courteous, very professional and yet very friendly. I trust them and their work.
You service advisor / Asst Mgr was quick with the answers, explained my options and got my vehicle finished quickly. The service technician was also responsive to me and actually answered a couple of questions about the need for DEXOS 1 oil. I am not clear on whether or not I got Valvoine or Quaker State Oil......because both were mentioned but that is a very small issue. This is the second time I have been to this location and I have been pleased both times.
First off, Freddy is absolutely the best, he explains everything, the workers there always speak to and not just look at you crazy like other places.
"I came in for squeaky brakes. Had brakes and rotors replaced. Brand new. Still squeaking when I apply the brakes. They also charged me for an oil change I did not request. They damaged my hood, doesnt open normally anymore. It also smelt like burnt oil for"
never never never go this this location--they might fix one thing--maybe fix it --but totally tear something else up--they got both my seats very greasy and did not care to clean them. one of the mechanics cloths are grease filled and he gets in your car a
Great service. Nice people. Good value.This is my first time using the shop and it will not be my last.
Top notch service, I highly suggest Midas to anyone needing brake service,transmission service or car service in general. There customer service is great.
Midas always takes great care of my vehicles.
"The staff is very friendly , alert and helpful. Making an appointment was easy. The waiting time is very short. I loved receiving a discount using your coupon. Your staff reminded me of the coupon at checkout. Thank you."
Brakes rotors never replaced or break pads completely scam but my fault for trusting you guys will be contacting fox channel 4 to inform our community off your shop.
It was very good. Very helpful. I will be going back to them.
Excellent and professional service
"I received excellent service. They were friendly and knowledgeable and didn't exert pressure for add-ons. However, none of the employees were wearing masks, which bothered me (I wore a mask) because it's the local law and I am regularly around a vulnerable"
Nobody at the shop knew the wifi password for Midas. Waiting could have been more productive!!
"I came in for an oil change and it was another great experience! The service guys were quick, helpful and very courteous! Thank you guys. We will be returning for an oil change on our other car. "
Very good service! Very personable staff. Will be back for more service when needed. Thank Guys!
Great Service and I love driving after the service. Even though this branch of Midas is far away, i love to revisit it again. Great service.
"I would totally recommend this location and gave it five starts just on the strength of the employees. Roy, specifically, was the only reason my experience was as pleasant as it was. He was engaged the entire THREE HOURS it took for my car to be serviced. "
"This was my first oil change in a brand new car. Since my oil change, I've had oil leaking in my driveway. My husband checked and found oil leaking from the filter, which was very loose. There was also oil spilled at the filler and dripping down. It's a "
This shop always does a very thorough job. They don't oversell the issues they find during the various inspections under the hood and under the vehicle.
Great all around would go back there each time
I take my car in for oil changes and Nick always greets me by name and looks out for me to let me know if there are any problems or repairs needed. He built trust with me and I did allow a major repair of my struts! Thank you Nick and Midas for your care a
My brakes sound terrible like they weren?t fixed at all actually.
"I appreciated that those guys changed my oil, cause I know my plug was stripped. But the ""check engine lights"" turned on and still on. This is dangerous because Is very important to monitoring the engine. I hope they can fixed at least next time."
I always take my car to that Midas. I have never had any issues. They tell me what I need fix now and things I can wait on.
I always bring my cars to Midas. Never any problems. They check everything and tells me if I have major issues.
Great thank you see you in the futher.
Went as smooth as possible
I was told that my radiator was leaking it was changed out and the next day my car ran hot. My vehicle is still leaking at this time. I had to pay over $600 for a radiator replacement. Needless to say I'm not happy at all with the service.
Quick and painless, will always return here for service
Service as expected and fast
Was so happy with my service. Much more affordable and with an warranty
Thank very much for your quality service
The Service was superlative. Quick, efficient, thorough, and priced well. Am very pleased. However they recorded the mileage as 160,000. It is actually only 135, 159. But the service was all great.
I brought my truck in to have the tie rods replaced and a wheel alignment. I picked up my truck and when i was driving it the steering wheel would not turn properly. After my own investigation i find a pair of vice grips that were still attached to the tie
Very thorough analysis and report on all systems with oil/filter change.
I was putting off my car repair do to i was trying to find a new place to take my carI think i found my new place. I was impressed by the good service.They did a good job replacing my radiator. They even gave me a rid to work.
I walked in was greeted by friendly staff they took care of my car needs and I was on my way out within 35 mins of arrival.
The service was excellent and the price was great!
My experience is great! They fully informed me every step of the way as well as it didn't take long. Thanks guys!
"MIDAYWAY IN CARROLLTON WORST PLACE TO TAKE YOUR CAR. GOT AN OUL CHANGE THERE. THEY LEFT THE DRAIN PLUG WASHER OFF WHEN CHANGING OIL. NEXT DAY, REALLY LARGE LEAK IN FRONT OF HOUSE. THEN I FIND THE SO. CALLED ISSUE IS I NEED A NEW OIL PAN FOR 1500.00. NO"
"Took our red Mercedes Benz in so that they could fix the A/C, they said it was ready so we proceeded to go pick it up, once we arrived they said that it would only take 5 more minutes, after those 5 minutes the manager returned and said that our compressor"
"Friendly, efficient, and competitively priced. Nick was a great help"
Midas exceeded my expectations. I knew I had to have a lot work done on my car and I was overwhelmed. Both times I called they were so patient and answered all my questions. We then scheduled a time for me to have my car fixed and now my car runs like n
I would recommend this store for any automotive work!
"This locations owner is the worst person. The way he keeps records and treats customers is the the absolute worst. He should not even be in business. After takiing our truck here, we have had nothing but problems. The first visit the machanic never put all"
"It was a great service. Good people in customer ser vice, nice and comfortable place. "
Cant contact managers if you have a complaint...
No accountability. Cant get help if there's an issue with the repair.
Very helpful and great service!
Really great service n friendly staff Denise C
Great oil changeGood price on tiresGood work
The Manager Chris is very nice.Out of all the Midas locations I have visited his customer service is what keeps me coming back to get my car serviced at the Midway location. He is knowledgeable and will not quit until he can solve the problem or get you a
THEY CHARGED ME 175 AND NEVER FIXED MY MUFFLERSTAY AWAY FROM THESE LOSERS
For my first time at this facility I was very pleased with my services....
I was in a bit of a rush and they were more than happy to get me in and out a lot quicker than I thought I would have. Keep it up guys!
"Great, friendly service. Sound expert incite & advice."
The manager Eddie was very helpful and courteous. The techs were friendly and knowledgeable.
Store manager Danny at midas took Care of my issue with my truck and even picked up and dropped my truck at my job Danny your the best I?ll see you again for other repairs on my vehicles!
"Eddie & his support staff did an outstanding job assisting me with my vehicle. They were Kind, courteous, willing to explain what needed to be done as well as having the absolute best customer service. Thank you ,D Walter"
"My car had been making a noise for months, took it to the car dealership and they wanted to charge me hundreds of dollars just to try and find out what it MIGHT be, thinking it was something else I went and bought new tires. When the problem still wasn?t f"
Dennis was amazing, very informative, and able to answer all my questions. I will definitely be going back. Great job!!!!
Great workers save me lots of money. Honest about what was really wrong about my car I really appreciate that a lot..
"I had to get some brake and wheel alignment work done on my Camry and they were extremely helpful. First, the website made it very easy to request an appointment and estimate. They were very thorough in their explanation and the work was done quickly and"
complete and thorough service.
"I honestly have little trust in car shops on a general basis. Jason and the folks at Midas have received my total trust in a very minimal amount of time. I've been to this shop three times, whereas I never go to the same shop more than once. I never tho"
"My experience when i took my car to this location was SUPERB!! The manager, ""Zig"" went over and beyond. I went to get a oil change but as well i needed some other things done that didn't have anything to do with a oil change. As a matter of fact one of my "
"I've been having my two vehicles repaired here at this shop for the past three years. And this is the first time I was completely satisfied with the repairs, Thanks to Jason Gracom he kept me informed of pricing and time of completion. Most of all he wante"
"Got my oil changed and rather quickly, however, they did not tighten something which caused my car to leak oil!!! They also did not secure the oil cap on at all. This is the second Midas location that has done this to me so I will not go back. I'd rather w"
"I took my car in on Friday 12/13/2013, to have the heater core replaced. The next day I paid the bill($863.52), and picked up the car. As i was about to drive off, i noticed the dashboard lights where no longer working. As soon as I turn on the headlights,"
I went to this Midas because I was told I needed an alignment and front Brake Pads. The service people at indicated to me that my brake pads were fine especially for the number of miles. I had been told by two different places I needed more. Quick Lube