Staff always do a great thorough job
David was genuinely concerned about my comfort as a customer. He was a wonderful example of how a person should manage a business. It is refreshing to see this store being managed by a professional who cares about the appearance of the store and the quality of the workmanship all while he services the customers needs. Thank you David for a job well done!!!Sue Hines
2 years ago I went To this location to get my ac fixed. They told me it was my expansion so I paid Almost $500 to fix it. My ac still would still fluctuate to a warm air while I’m driving. I never went back to Midas since I work from home until May of this year. They told me that they overfilled my recharge and then charge me for another recharge that still didn’t work. Went back two weeks ago and they told me that it was my expansion. I replaced That 2 years ago to no avail. It was my fault for waiting so long to come back. But why would they tell me in May it was a recharge when it was my expansion. The Midas rep told me he would bring my profile to a manager and call me but never did. Spend $700 on the ac and it’s still it fixed. They are giving me the run around.
Accuracy and consistency with Midas
Roy and team are Awesome!!!
Everything was good. No complaints. More enjoyable things to do, that's all.
I was able to get a walk-in appointment which was super convenient for me and I appreciated how quickly I was able to get through everything I needed. My only complaint at the moment is that there's always something trashy playing on the TV in there, but at least this time it wasn't NewsMax or OAN.
I did an oil change and the service was fast and good, they also provided pictures and checked the condition of some parts as well
The store associate was able to get me in early, complete my needed oil change quickly and communicate clearly about the other things my car might need.
Roy was amazing and thoroughly explained everything to me. He was friendly, knowledgeable and very approachable they finished a day early.
I’ve gone there for years. I’ve always been satisfied with my experience and pricing!
I really enjoy going to Midas. They take very good care of their customer. Which is myself? This is my second vehicle that I have brought in And was very pleased would their service.
Service was excellent no issues
Because they was very kind and friendly, and it was also quick very quick And reasonable
Impressed with the service. Quoted me prices before I even asked. Done quickly and let me know as soon as they were done. I will be returning here.
Owner communicated well with me throughout the entire servicing process. There were no issues, and the wait was peaceful.
I was highly satisfied with my Midas experience because I had great communication with friendly service. The $20 off discount makes it a great price. Will return for next oil change. :)
They really told me everything I needed to know about the car and their personal opinions of the condition of the vehicle. That really helped me make the decision not to buy it. They saved me thousands of dollars just with the $25 fee! Thank you!
Always friendly and helpful
Keep the guy that was working in my cat off his phone and they where asking other about a customer to get a severe and inwould told I'm done the guy that work on my car never said anything to me and and was never asked to come back or anything to make me want to come back
great customer service. car runs great with everything done. car feels safer to drive. would recommend midas to friends/family. happy customer!
Great service and was super fast. Only location I’ve used since I been getting my car serviced in Columbus. Highly recommend!
The manager Kyle was extremely nice and helpful
From the moment I walked in the door, I was met with eye contact and a smile. He asked me why I was there and walked me through what would happen next. My car was immediately moved into a bay and inspected. He explained to me what was wrong, how to fix it and what it would cost. It took less than 15 minutes to get the ball rolling, and it was greatly appreciated.
Put my son in the car for preschool Thursday morning and had one tire at PSI 0. Rolled to a gas station and filled it to 35. Go to pickup my preschooler 2.5 hours later.. tire is down to 17. Took my tire to midas and there’s no leak. They had 3 different staff members evaluate the tire. No leak. But there’s the “ring of death” so I was advised to buy a new tire anyway. Not in stock but they can get it for me next day. They put my donut on. I come back the next day to find that they spent allllllll of their spare time between other customers checking my tire. Thursday night they filled it to PSI 40 and closed. They came in the next morning and it’s still at 40. So. We can’t solve the mystery of the tire that woke up and said “go f—k yourself” to me. But I can genuinely say they went above and beyond trying and communicating
Get customers in and out accordingly to the order in which they come in or are appointed
I have been there several times over the years for various work and have always been satisfied!
I'm now a midas customer. Staff was very friendly and straightforward, no issues.
Roy was very helpful in explaining everything that they found & alerting me to what needed to be addressed right away. He was also a very friendly gentleman throughout the entire process.
Listen to the customer. Remedy an issue when the customer brings it to their attention. Follow through with promise to inspect vehicle when asked to bring it back in and not tell the customer you have to schedule an appointment to do so but not say that when asking the customer over the phone to bring back in vehicle. Issue not resolved, $1,000+ later
The repair was completed in a timely manner. They let me know the car was not in need of a service I requested and that was much appreciated. I feel they are honest and the prices are fair.
Very friendly and professional.
Easy appointment scheduling, friendly staff, and quality work
The mechanic had misread my order but he made it right by coming on his own pocket So that I was able to get back onna rode that is excellent customer service hands down
Give estimates/updates for how long it will take for your car to be taken in the service bay.
Friendly, non-condescending staff explained process and price. Service was speedy.
I paid for your advertised special of a oil change and tire rotation. The manager indicated he did not give me a tire rotation because my tire thread was all over the place. I did not get what I paid for
The personal at MIDAS is doing an amazing job
I arrived early for my appointment but didn't have to wait. The service associate was so helpful & explained everything about the issue with my car. I was extremely satisfied and paid less than expected due to a promotional on oil changes.
I phoned first before i came in.Just as Steve said there was a very little wait before my car was serviced.I thougt the price was very reasonable
The service was completed on time The people are friendly and professional
The staff was very nice and they sat down to explain everything with me and go over the prices for my services.
Siempre he llevado mis autos para mantenimiento a ese lugar y hasta el momento he tenido siempre buen servicio y buen precio por el trabajo que realizan
Quick and extremely friendly! Did exactly what I needed them to do and got me out the door and on my way hassle free!
I was between highly and what ever was next, it was close
Best oil change shop in town
The staff is knowledgeable and took care of my breaks and muffler
"Great customer service, every friendly and helpful "
"Great customer service, every helpful."
Shawn He is great fast honest
Nice respectable people. Quick with informing me what my car issues were and quick with resolving the issues as well.
"Stopped into the Livingston Ave. location in Reynoldsburg after the snow and ice storm we had, because I realized after pulling out of my garage that I had a flat front tire. Shawn and Greg got me together exemplifying outstanding customer service. I will"
"Unfortunately I been at this shop a few times, I got one of those vehicles, but the times I have visited this shop outstanding service! When I need my vehicle serviced this is my shop!"
Great help! Super convenient!Kind!
Good fast professional work also friendly service let me know everything going on with my car
Always excellent service.
I am thoroughly satisfied with your service! Thank you!!!
Oil change also charge extra labor for $28.64. Too expensive will not go again
I called and was advised to bring my car in so they could inspect my brakes. I showed up and a different guy starts asking me whether I have an appointment or not. I tell him that I don?t and that I was told to come in and the guy I spoke to on the phone
Despite a very busy schedule.the employees were courteous and very efficient .I was really impressed by just how hard all the fellows worked . I will be back.
Excellent service and very thorough explaining
The people had very good customer service skills. Helpful patient and took my car in realizing they knew right off what the problem was and fixed it. My kick plate what's hanging. They took it right in what's Johnny 5 minutes without any charge. Thank you
They give great service and care about the customers.
"I love Midas, they are so nice here "
Iam well please with the service and the job that was done on my truck. Thank you
I was really impressed on theService provided by Alex and how hewas so informative and able toUnderstand my car issues and didn?t even haveto spend more than 3 hours and the job was done !
They are pretty quick on the oil changes. The last time I was there, I asked them to rotate my tires and they didn't. I know this because the CarFax said it was overdue. I asked them to rotate them on my most recent visit, watched them the entire time, but never saw a single tire come off. Yet, they told me they had been rotated. Hmmm.
Where is Shawn when we need him ? Coz theStaff that they had working on July-2- 2020 just was horrible. Duncan kept complaining about how his cleaning up shawn?s mess. They didn?t do a full work it?s like they were in a hurry and they were rude. They lied
Very rude and very poor customer service.
Great Job i enjoyed bring my truck in great people thank u
Took care of everything quickly and efficiently
Michael woolfolk very friendly,efficient
To much pushing of services I that hadn't asked for.
The guys are very nice Knowledgeable and affordable
"The service was quick,fast and price was GREAT"
"I am a long time Midas customer .. I had an appointment for Tuesday morning February 28, 2020 .. I went in & told the guy my car was shimmying & making loud sounds when I turned the wheel .. I told him they replaced the sway bar last year & it was making t"
I went to this Midas and a man that was professing to be the owner was very rude and short with me! When I tried to explain what was instructed to me to do by one of his fellow midas workers he basically called me a lier and cut me short every time I tried
WOW! Excellent experience and GREAT service. You can TRUST these guys will do their job properly. EXCELLENT!!!
"I initially came in for an oil change, but left with my car performing better than ever after taking Tyler?s recommendations into consideration. I can trust these guys with my car and they have excellent financing opportunities available!!!"
I've been going to this location for years now. I'm happy with the service I receive & love that every 7th oil change is free!
"Thorough inspection, topped My fluids, very quick, didnt have to wait long at all. Excellent job. "
"The best service in town, treated me like family."
The workers changed my oil and under 30 minutes. They were so sweet.
Thanks for a very good job
Always fast and informative
Great and friendly people.They fixed my issue with no hiccups
Kudos to the staff from management to the technician. Thanks for taking care of a problem that Discount Tire should have taken careof. Hard to find honest caring people. These people are an asset to the Midas Organization. Will recommend my friends for
"Thank you Midas again. I brought my car here for the excellent service, but also the discount. My tire on the car had a flat and the Midas employee worked it down to a price I could afford. They know how to treat their customers. Thanks Midas."
The store manager was very rude to a customer who came in 5 minutes late to her appointment. The customer ended up walking out of the shop.
"Tyler and Greg were great today, I appreciate honesty and integrity, I trust these guys at Midas."
These guys here are awesome crew they help us out in a time of need did a great job for us to carry things in a timely manner I will definitely be returning here
Service was amazing and efficient. Mike was very friendly welcoming!
They did a good job on breaks.
"Great service, no selling me on things I don?t need. I appreciate the customer service and will be back next time my car needs service!"
Livingston st 43232 location is one of the worst places i have ever visited. My wife took a car for tire repair and the guy who claimed to be the owner was so rude and threw the estimate in her face because the baby was crying.This is the second time we ha
"We took our vehicle to this location a few days ago for a routine oil change. They came back out saying we needed a new ""oil filter housing unit"" because ours had a crack and the spring was broken. However, before going in we had no oil leak, check engine "
"HAD TO COME BACK THE NEXT DAY TO HAVE THE ""OIL CHANGE DUE SOON"" system RE-SET."
Good service over all excellent
"Went above and did a extra check on my car, was very polite and helpful "
Shawn is an exceptional manager. This location has always tooken good care of my car and got me in and out. Thanks guys for all you do!!!!!
Took our Jaguar in for an oil change and tire balance. Found out the vibration in the wheel was most likely from the front axle that was worn out. Completed everything in great time and car felt amazing to drive after service. Thanks!
I hate getting 'car stuff' done so was not excited to be getting brakes. I made the appointment online the night before and was taken right away the next morning. All charges were explained as well as the procedures being done. I never felt I was being ta
"I'm happy to write a review at the request of the the guy who checked me out for my oil change, this was a complete breeze and I will be back, they were professional the whole way from start to finish. Thanks Shawn "
Iam well please with the service and I will keep coming back great job team keep up the good work.
Had muffler replaced. New one was almost as loud as the one I had them remove. There was an obvious loud vibration felt in the car that was not there prior. Took it back to this same location. Was told they made an adjustment to stop vibration. It still vi
Great service and reasonably priced
Yes am going to recommend family to your shop
"Great service, J R and Dillion worked really hard on my axle when the job was done I was more than satisfied, I will be returning for more repairs on my Honda, customer service is great, they show you each step of the repair your having done, the quality o"
"Midas really took great car of my daughter's car and even to the point, she went by herself and they didn't try to haggle her to buy unnecessary but explained to her fully what was needed for her car. They are professional, courteous and get the job done. "
Made an appt and taken on time. Service done for better price than elsewhere. I trust the mechanics there
Excellent work, new front struts.
2 new tires. There were no new valve stems and they put the tire on backwards so my car was Shaking bad until it was discovered.
Went in for an overheating issue and instead of replacing what needed to be fixed they fixed things that were already fixed prior to me bringing it in
My experience with Midas was informative and quick,my rating for Midas is 5 the highest I can give all the employees was friendly even though they wasn't working on my vehicle I say Thank You
Fast and friendly service
Midas is the only place I trust with my vehicle. They are very friendly and reliable. I?ve been a customer since 2014 and I will continue to remain a customer with them. I will definitely be recommending them to all of my friends in the near future.
I've had various services on my car...Everybody is very informative & friendly.. Would highly recommend..
Service was very good. Did not take long
I got my first oil change and two belts replaced at Midas about a week ago and I can say my car has been running better since then! If it continues I will always get my work done at Midas!
Chris and Greg treat their customers well. They are able to adjust their work flow to accommodate customer needs. I highly recommend this location.
I always have a great experience when i come in... The new store manager is wonderful.. When i was there he was mopping an sweeping the floors..The store is always clean because of him.. The best Midas I have ever been to. I've been coming to this location
Good service!! The manager really went out his way to make sure I was well taken care of.
Great job great service! I would recommend them to a friend
Always pleased with my service.
"On the day of my service appointment, the staff at my location were very professional and knowledgeable about car care. "
Performed $270 in repairs that did not address the problem. Won't be back.
"I would recommend this location. Kyle was very courteous, informative and efficient"
Josh and Joey are always very friendly and honest. I love this shop and will continue to go there.
was greeted by Josh.super nice & helpful..i waited for car being serviced and Josh was like this to every customer..Kyle serviced my car. he showed and explained to me everything he did and recommended to be done..helpful & knowledgeable..Good Job!!
Was charged for more than what is listed that was supposed to be repaired and what I was told was repaired. Still having problems with my steering which was excellent before taking in. Service went from brakes to brakes, calipers, pad to hole in steering hose, replacement of steering front and 2 wheel alignment.
I walked in for an oil change and Brandon did everything to accommodate me as quick as possible. Such a pleasant staff along with management. I would recommend in a heart beat. 5 star for sure.
the new manager Chris is a very knowledgeable employee he is very respectful and you can tell he likes his job
I have never seen a more respectful team everybody is very knowledgeable and they work very hard to get your car done in a timely manner
"We,ve had both our cars serviced at this midas. Brandon the manager is very nice to us, and he's always very friendly, and makes sure his crew fixes and repairs everything right. Whenever we had minor or major repairs, we've taken both of our cars there. M"