Naperville, IL Auto Repair and Tires
With convenient hours and locations, we make it easy to get your car repaired in Naperville. Our expert trained technicians are ready to fix your vehicle and get you back on the road. Learn more and request an appointment at Midas today - your Naperville, IL auto repair and service destination.
Oil Change Services in Naperville, IL
Our knowledgeable experts can recommend the ideal conventional, synthetic blend, or full synthetic oil for your vehicle. Request an appointment online or call your local Midas on East Ogden Avenue today to schedule your next service. Let us help you prolong the life of your car with our exceptional vehicle maintenance. Learn more about Oil Changes.
Brake Repair Services in Naperville, IL
For brake inspections or repairs, trust our expert technicians to provide quality service at affordable rates. We offer comprehensive brake services to ensure your safety on the road. Request an appointment online or call your local Midas on East Ogden Avenue today to schedule your next service and drive with confidence. Learn more about Brake Repair.
Tire Balancing & Repair Services in Naperville, IL
Tires are crucial for safety, connecting your vehicle to the road and ensuring your ability to brake effectively. Your vehicle's ability to come to a stop depends on your tires having a firm grip on the road. Request an appointment online or call your local Midas on East Ogden Avenue today to schedule your next service and ensure your tires are safe for your car, truck, or SUV. Learn more about Tire Service.
Wheel Alignment & Suspension Services in Naperville, IL
Trust Midas for expert suspension and alignment services. Our professionals inspect wheel alignment, struts, shocks, and suspension to ensure a safe and comfortable ride. Request an appointment online or call your local Midas on East Ogden Avenue today to schedule your next service and ensure your vehicle's stability and performance. Learn more about Suspension & Alignment Service.
New Car, Truck, SUV and EV Tires in Naperville, IL
Explore our extensive tire selection featuring top brands like Michelin, BFGoodrich, Firestone, and more. We have tires for most vehicles, including cars, SUVs, trucks, and electric vehicles (EVs). Request an appointment online or call your local Midas on East Ogden Avenue today to schedule the installation of a new set of tires for your vehicle. Learn more about New Tires.
Check Engine Light Diagnosis in Naperville, IL
Is your Check Engine Light on? This warning can indicate severe engine problems that require expert diagnosis. Rely on Midas professionals to identify and resolve the issue, ensuring your vehicle's peak performance and safety. Request an appointment online or call your local Midas on East Ogden Avenue today to schedule your check engine light service. Learn more about Check Engine Lights.
Muffler and Exhaust Services in Naperville, IL
Experiencing smoke, noise, or other exhaust system problems? Our professional car care experts will ensure your vehicle runs smoothly and safely. Request an appointment online or call your local Midas on East Ogden Avenue today to schedule your next muffler and exhaust system service. Learn more about Muffler and Exhaust.
Routine Auto Maintenance and Repairs in Naperville, IL
You can count on us for expert brake repair, scheduled maintenance, exhaust services, tires, oil changes, steering, suspension, wheel alignment, and more! Request an appointment online or call your local Midas on East Ogden Avenue today to schedule your next service and ensure your vehicle's reliability so you can drive with confidence. Learn more about Routine Auto Maintenance.
Car A/C Recharge & Heating Repair Service in Naperville, IL
Car heating and A/C systems deteriorate over time, leading to clogged hoses and potential leaks if not properly serviced. This can result in poor efficiency in both heating and cooling functions. Let us service your A/C and heating system to ensure it operates at its peak performance level. Request an appointment online or call your local Midas on East Ogden Avenue today to schedule your next service. Learn more about A/C and Heating Service.
Car Batteries & Auto Electrical Services in Naperville, IL
Experiencing a dead battery, starter issues, or alternator problems? For any electrical component concerns, trust our experts. Request an appointment online or call your local Midas on East Ogden Avenue today to schedule your next service to diagnose and resolve car battery and electrical issues promptly for smooth operation. Learn more about Batteries and Electrical Service.
Programs
Better Business Bureau Accredited Business
ASE Certified
Motorists Assurance Program
Amenities
WiFi
After Hours Drop-off
Complimentary Courtesy Car
Online Appointments Available
Online Estimates Available
Community Involvement
Operation Support Our Troops - America
Payment methods
The Midas Credit Card offers instant credit and special financing options2 to qualified applicants. See store for details. Get Details
2 Minimum payments are required for each Credit Plan. Valid for single transaction only.↩
Credit card offers are subject to credit approval.
Midas® Credit Card Accounts are issued by Comenity Capital Bank.
The Midas® Credit Card is valid at participating Midas locations only.
Average Rating:
490 reviews
Friend
Sep 20, 2024
Steve is great person and the rest of the crew
Deb
Sep 12, 2024
This was an uncommon problem with steering lock and ignition switch. Team went out of the way to get correct part and cut open the ignition cylinder to reuse the original key cylinder.
Hg
Sep 12, 2024
I was.
RR
Sep 10, 2024
I have gone to this shop before. The mechanics are knowledgeable. Explain the problem in a layman language and resolve the issue. Excellent service. Reasonably priced. Trustworthy
PB77
Sep 06, 2024
Great service both customer and car wise
RC
Aug 30, 2024
I brought my car to this Ogden Avenue, Naperville Midas location, because my local mechanic and tire rotator told me I should think about getting rear brakes replaced, they looked pretty low. But he was booked out for three weeks. So I called this Naperville Midas shop and the manager was able to schedule me very soon, within a day. I then brought my car in to this Midas shop, and the technician began my rear brakes. The technician and manager(owner) then called me to the garage to point out some serious rust at crucial points in the framework under my car that I wasn't aware of (I'm not underneath my car a whole lot). They said that they didn't feel comfortable trying to get my car up on the lift because the weight of the car would be bearing on these points in the frame and the metal had deteriorated from the rust so much that it might not be structurally sound to even put weight on the vehicle to lift it to get at the brakes. This shop could have possibly delicately lifted the vehicle and replaced the brakes and charged me and sent me on my way, but they didn't. They didn't even charge me for the inspection. I greatly appreciated their honesty, integrity and candor!
Dan M
Aug 27, 2024
Fair and honest in dealing with my unique circumstances
Anonymous
Aug 27, 2024
Great communication and friendliness
JeffS
Aug 20, 2024
They were able to squeeze me in for service. Kenneth & Steve are very professional at front.
Xavier
Aug 15, 2024
Staff were kind, service was quick, they were thorough with their inspections, giving me info on what I need to look out for future service.
Richard3122
Aug 14, 2024
The manager Steve excellent in explaining what was wrong with my car, applying discounts/coupons when possible. Extremely professional and trustworthy
Keiths
Aug 03, 2024
Ken and Steve are easy to work with. Honest and knowledgeable about what needs to be done to get my car running.
Vsp
Jul 12, 2024
Good service
SureshKumar
Jul 11, 2024
A to Z clear detail provided to me before fixing my car issues
Luis
Jul 10, 2024
Friendly and helpful staff at the front desk
Russ K.
Jul 10, 2024
Had concerns about my brakes and needed an oil change. They had 2 different guys drive the vehicle and inspect the brakes to determine if they needed replacing. Also recommmed my tires had some where should be replaced before winter and gave me a quote.
Christine L
Jul 06, 2024
Easy to make appointment. Honest employees, not overcharged for services.
Lee
Jul 05, 2024
Nice staff and good suggestion
Mike G
Jul 03, 2024
Job was completed in a timely fashion and staff was very professional.
John
Jul 02, 2024
Great team with great results.
Scott P
Jul 02, 2024
Staff was very professional helpful
DebM
Jul 01, 2024
Scheduling an appointment was easy. Wait time was reasonable. Cost was clearly "up front". Staff were friendly.
keithbs
Jun 29, 2024
this was a breakdown on the road and they recommended a great towing service that got my car to Midas within 1.5 hours. It was a quick diagnosis and quality repair in a timely manner.
Pat T.
Jun 24, 2024
Services were clearly explained without pressure and given options on extent of service with priorities.
Joe C.
Jun 18, 2024
I had a regularly scheduled oil change and tire rotation. Steve was very pleasant and efficient. He even helped me change new license plates I needed on my vehicle. This Midas location always seems to care about their customers and do good work.
Robert N.
Jun 13, 2024
I've been going to this location for years. They are always knowledgeable, professional, courteous. They know what they are doing. I feel confident in their abilities and trust them.
BigFred B.
Jun 12, 2024
Diagnosed problem right away and installed battery is less than an hour..
Dpm1515
Jun 11, 2024
Very reliable and honest group. Steve, the Manager, is the best.
Jun 06, 2024
I live in Clinton Iowa I get my car fixed at MIDAS when I am at Home. When I am out of town I go to MIDAS you go to someone you trust plane and sample.
Ross B
May 24, 2024
Recommended exactly what was needed, no extra
Phil M
May 23, 2024
Honest. Do good work on time.
Branson76
May 23, 2024
Exceptional service and staff.Always satisfied with services.
Kim S
May 23, 2024
They fit me in and completed the work quickly and kept me in touch with options.
tiegan
May 21, 2024
It was quick and fast and they were able to also fix my blinker even though i had not originally scheduled it for that
Frank M
May 18, 2024
Excellent service, time completion.
Bose
May 17, 2024
The team was very helpful and provided good recommendations
Steve O
May 15, 2024
Steve called and told me what was going to be done and then called that it was done. No surprises.
Ken A.
May 14, 2024
Scheduling was easy, kept to appt time, time to complete service, digital display of vehicle condition, manager very welcoming and personal, coupon.
David Oly
May 13, 2024
Steve & Kenneth took great car of my car
Carrie
May 04, 2024
The associates communicated the information thoroughly.
Soni
Apr 30, 2024
I believe more details over the phone was important to make a decision. Not being an engineer it is hard to understand. I also believe the router were bit rusty but could have survived for a long time after researching it on Google.
Soni
Apr 30, 2024
I was told my car's rotors were rusty and needed replacement, it cost me $600 but when I visited the store to pick up the cat I asked them to show me the rotors, they were having very light rust which wasn't risky at all. I felt like I was robbed.
Christi G
Apr 24, 2024
The team got the job done well and we're clear on pricing.
DuffR
Apr 15, 2024
Easy to make appointment and staff was helpful
Jeff S
Apr 13, 2024
Very reliable team!
Julie Z
Apr 12, 2024
I called Midas at 8:00am because my brakes were grinding and I couldn’t drive my car. Spoke to the Manager, Steve, and he was able to provide me with an estimate over the phone. He said I could bring in my car immediately. I drove over to the shop and had one of the mechanics drive me home. Within 1/2 hour Steve called me and explained what needed to be fixed and provided me with the exact total it would cost. Within 4-1/2 hours Steve called me and said the work was complete and he was sending his mechanic to pick me up. I was so impressed by the professionalism, great communication and service I received! I would highly recommend this shop to anyone who needs work done on their car! If I ever moved and had car problems, I would drive all the way to this shop to have work done. I was very impressed and felt that they were extremely honest and that I was not being taken advantage of for other services. Great Manager, staff and service!!!
Cdl
Mar 29, 2024
Honest service, easy to schedule appointment, location and hours are good.
Deb
Mar 29, 2024
Because when I chose Highly Satisfied this screen came up and asked why I was NOT highly satisfied
William C.
Mar 27, 2024
Neen a customer for 30 years. Always an exceptional and friendly service.Never a complaint.
John W
Mar 23, 2024
We have had multiple vehicles serviced at this Midas - oil changes, new brakes, new tires and other engine work. We have always been satisfied with the service, workmanship and pricing. All of our questions were answered and services were explained in detail.
Pat Mac
Mar 22, 2024
I have been coming here for 10 yearsThe service I receive is beyond excellent I feel safe to leave my car with them and tell friends to get their cars serviced here
Nick K
Mar 19, 2024
Fast, inexpensive, and friendly staff.
Richard O
Mar 18, 2024
They were very specific with price, service and warranty. Great customer service
Martha B
Mar 16, 2024
I always bring my cars here, since day one I have received friendly and affordable service.That’s the reason I can count on Midas at Naperville!!
Sam Inendino
Mar 14, 2024
Just because
Retired One
Mar 14, 2024
They responded quickly to my on line service request. The technician was thorough and i liked the inspection that included photos. I was given the appointment time I wanted.
Greg
Mar 06, 2024
This was the worst experience I ever had. Got me while truck was on lift and knew I was Heading to north Carolina. Lied about taking off and rotating tires. Lied about first quote. I have been in the trades for 20 years. Further action will be taken.
Dave F
Mar 02, 2024
Steve and Kenny always run an excellent and professional garage!!! They always do a awesome job taken care of us longtime loyal customers!!!
Doyle L
Feb 28, 2024
The service was outstanding. The pricing was a little bit higher than I had hoped.
Lynn
Feb 27, 2024
I had an appointment, I wish they did the service on time.
Before E
Feb 23, 2024
Everything went quickly.
Graham
Feb 19, 2024
I’ve used this location for years. They’re always responsive and reasonably priced.
Dave w
Feb 17, 2024
Explained everything so that I could understand. Let me know about a Honda recall that I didn't know about. Also let me know about the tire condition...getting there soon
Tater
Feb 15, 2024
The manager and all their staff are very knowledgeable, kind, fantastic customer service and clean. I highly recommend this Midas location to friends and family. All our cars come there for everything that needs to be done.
bob s
Feb 14, 2024
was told everything that was gping on with my car
Jamie H
Feb 13, 2024
Everyone was very nice and helpful both before when I asked questions before scheduling and during visit.
Anonymous
Feb 06, 2024
Wasn’t able to fix one part and it was not able to be fixed at the moment. But they did explain what I should
Roger K
Feb 05, 2024
I have been going to this location for years, as well as my family cars. Have been treated with good service.
Wayne E
Feb 01, 2024
Scheduling work quality
DanD
Jan 27, 2024
I understand being short-staffed by staff calling off sick, but I did not get any call all day. I called a half hour before the shop closed, to find out Midas would need to keep my car and continue the work the next day. The next day, work completed later than promised, and again no call to relay that message to me.
Liz
Jan 25, 2024
I came in for an oil change, but I’ve been in the market for new tires. Kenneth helped me with a plan and I’m coming back for tires and brakes next week
Annette S
Jan 24, 2024
Friendly service, explained what was needed and the price upfront. Service was done same day.
Bru2112
Jan 23, 2024
Decent price, explained all work, suggestions on needed to fix now Vs could wait a few months, knowledgeable, friendly, great place, bringing all 3 family cars there now
Juan Vega
Jan 20, 2024
The service via phone and at the front desk is professional, the things are clear and very respectful explaining what is needed or what is not needed
J Tucci
Jan 20, 2024
They are friendly. Seem to be honest.
Matt A.
Jan 16, 2024
I was given a realistic quote for the service and timeline to complete. Both were realistic and exceeded
Amanda
Jan 08, 2024
I received an appt. When I needed one and service was done efficiently.
B. Patel
Jan 02, 2024
They got my car started and running well. No upsell on services I didn't ask for.
Jim C.
Dec 30, 2023
Awesome service. Had my brakes done there last week. Very happy with price, service level, friendliness of staff, quickness of work, and quality of work. This was my first time using Midas in decades, and I will be back to this location specifically the next time my car needs something.
JoeK
Dec 30, 2023
Honest assessment addressing only what repairs were necessary. Fair estimate.
Erica
Dec 29, 2023
Staff were completely professional. Staff came out around the counter to me and explained the itemized bill and if I had any questions. A part needed to be ordered and it came sooner than the estimated time. Tech’s from inside the garage also greeted me. It kinda felt like home. Keep up the good work. Stellar service and communication.
Myles
Dec 27, 2023
Part price looks to be much higher than available in stores
Steve G
Dec 26, 2023
They helped my daughter out of a jam with her car and did an oil change for me on short notice when I picked up her car.
Chris
Dec 26, 2023
They initially suspected the angle sensor was broke, after they checked it and it is fine, they removed the charge for me. The car works fine so far.
KA Fan
Dec 22, 2023
I always come to this Midas location because of the employees/service team and for the great job they do. I will continue to take the car here for the forseeable future. Thank you.
Bob L
Dec 21, 2023
The price of the oil change plus tire rotation was $89. I had a $20 off coupon. Thats $69 plus tax. I paid $85. I could not find anything on the invoice that showed me why I paid what I paid. There were labor and parts charges, none of which added up to $89. And there was no evidence of the $20 off. The invoice/bill should not be that confusing for a simple oil change and tire rotation.
keiths
Dec 07, 2023
I have been going here for several years now. They always seem to be honest with what is needed on my car.
Eileen H.
Dec 06, 2023
I do not know much about cars. I had gone a long time without a big service on my car and I’m really happy with the people that are working at this location because they took time to explain everything to me as well as not take advantage of my naivety in the subject. I felt like I was being taken care of and that my car was being taken care of because that’s my baby.
Abhay D
Dec 06, 2023
Midas do the quality oil change in affordable pricing. I always do oil change at Midas locations and never came across any complaints.
Susan S
Dec 04, 2023
Friendly through competitive price
Patrick
Dec 04, 2023
Honest, friendly, reasonable cost
Tom D
Nov 30, 2023
Excellent front desk service. Highly satisfied with explanations of requested and suggested repairs. Provided updates on progress. Discovered warranty issues that saved me many dollars.
AndieR
Nov 30, 2023
Staff were friendly and informative, and service was quick at a great price. The information given to me was clearly explaied.
Anonymous
Nov 27, 2023
They are very professional and they do a great job.
Pete P
Nov 27, 2023
I would not say I am highly satisfied with the Midas experience in general, but rather I am highly satisfied with the Midas experience of the particular location I went to. A couple of years ago, I had a heat shield issue on a Saturday. I went to several repair places (including a different Midas shop) and they all were basically shutting down for the day and didn't want to deal with me so close to closing time. I went to this particaulr shop, and not only did they inspect and fix my problem so close to closing time, they did it at an unreasonably low price. They mentioned I needed new tires ( I already knew this) and asked if I wanted a quote. I said yes. There was no hard sell, just a quote. I compared the quote to the cost from the tire place I usually go to, and it was similar, so I gave it a shot. Even though an alignemnt was part of the quote, they said is wasnt' needed, so they didn't chargre me for it. Three quarters of the work on an lighnment is getting it on the rack. The fact that they didn't charge me (when they could have) made me realize this is an honets shop. This is now the only place I take my vehicle.
Jeff S
Nov 24, 2023
They treat me very well as I bring in 3 different cars. They never over sell me!
Dan W
Nov 18, 2023
Mike Hermanowski was an excellent representative for Midas
William C.
Nov 17, 2023
Great service. Friendly staff.
Bobeazy
Nov 17, 2023
The staff and service were both excellent !
DaveA
Nov 17, 2023
Easy quick and efficient. Friendly staff.
Sherylb
Nov 16, 2023
Came in with an issue and they were able to take care of within 30 minutes and disassembled so that when the part arrived they were ready
Kay p
Nov 15, 2023
We have used Midas before and we return because of satisfaction with the service
Botnot
Nov 14, 2023
They finished a 2 hour job in 1 hour, they did absolutely amazing in my opinion, and they were super transparent about pricing and even gave me recommendations on what I should do next
Anonymous
Nov 11, 2023
EXCELLENT SERVICE!
Cassidy D
Nov 11, 2023
They’re wonderful! I really appreciate all their hard work and honesty!
Eric S
Nov 11, 2023
The people where very knowledgeable of the process and products for my car. They were very friendly and helpful. I asked them questions about products like SeaFoam engine cleaner and they gave me info on Midas services that can do the same thing. They took a look at my tire that has a slow leak and gave me a quote on how much to repair it. They were fun and told some jokes, it was a great experience. I'm definitely returning too get some work done, its hard these days to find a good place to take my car.
Marianne B
Nov 10, 2023
Clearly explained the procedure and repair needed. Gave me time frames that were very reasonable. Followed through with excellent service at a reasonable price and made it a pleasant experience. Kenny and Steve at the desk were so wonderful and the repair team was amazing.
JZ
Nov 09, 2023
They did work they didn't tell us they were going to do. They were only supposed to do the front rotors and they did all 4. They charged $35 labor for changing a $1.99 light bulb. They acted like they were doing me a favor. They did not explain they would charge so much for labor. They didn't give me the chance to say no and do it myself. They were like, we'll take care of that for you. And, then charged a ton for labor.
Nacho
Nov 07, 2023
Steve is great
Mona
Nov 06, 2023
Great customer service
Anonymous
Nov 06, 2023
Appreciated the no-hassle, no pressure service. Took car in for oil change and tire rotation, and they provided inspection report and explained findings, but did not pressure into any further service, which can happen at some auto service centers.
Meredith
Oct 30, 2023
Very nice employees, easy to schedule and had many openings for my schedule.
Karen V
Oct 30, 2023
A thorough inspection of my car . Explained everything I should get repaired . Rear Brakes ( which I knew ) and some other issues. I liked the NO PRESSURE to get it all done today . However I will return to get the work done .. I didn’t have a ride
Michael
Oct 27, 2023
I trust Kenneth and his staff!
Rasheed Malik
Oct 19, 2023
It was selected by my during a search.associate Steve at the branch made quick appointment and promised to provide a best serve,and he did.
Jane L
Oct 16, 2023
Polite, timely service and very thorough inspection. Great communication throughout!
Extremely Satisfied Midas Customer
Oct 10, 2023
Excellent crew in every department especially Mike.
Bru2112
Oct 07, 2023
Fit me in, great service, fast work, fair price, couldn’t get to rotation but promised free next Time service
Lee F
Oct 05, 2023
Steve called to confirm my appointment and was very friendly and helpful throughout the process. I liked that he called me to confirm I wanted the rear brakes done even though his technician was informing him that the front brakes were worse. Because of the safety issue that his team brought up I decided it was better to have all the pads and rotors replaced. I love that they are looking out for customers from a safety standpoint and not trying to upsell something you don’t need!!!
Lin w
Sep 30, 2023
Great service! I would come back
Greg C.
Sep 29, 2023
The overall customer service is always exceptional at the location that worked on my car. They are my vendor of choice when anything goes wrong with my cars.
dissatisfied-overpriced oil change
Sep 16, 2023
Your advertisement for an oil change for $59.99 was very misleading. it cost me almost $80.
Patty G
Sep 15, 2023
The team I worked with was extremely knowledgeable. They found the problem and communicated it to me in a way I could understand. They were all extremely friendly and courteous and went above and beyond! This store is a credit to the Midas name!
Meredith
Sep 14, 2023
Fast and easy, nice staff and had good info for my vehicle to take care of it properly.
Kafan
Sep 09, 2023
I have been taking an older family car here for some time, and am familiar with this facility and the employees, and have only had good experiences with this location.
Amber K
Sep 08, 2023
I appreciate the staff and their communication. Kenneth took the time to explain things to me. He sent over the report so that I could see what we were discussing. Kenneth went over and beyond.
Chris S.
Aug 30, 2023
Pricing was only 50-60 dollars cheaper than the dealership. A little concerned of the parts that are used versus the dealership, which I believe uses certified parts.
Cyndy
Aug 26, 2023
Everything went smoothly
BK
Aug 19, 2023
Takes alot to get rated a 10.
Anonymous
Aug 16, 2023
I wish they explained the prices better. Once I got the printed the receipt I was confused with all the different charges and discounts and was not sure what it meant.
Nick T
Aug 09, 2023
The guys were great. Steve the manager took on an unusual job head on with my rig and delivered like a champ.
Iamsheehan
Jul 31, 2023
I walked in to ask about new breaks and oil change. The Service Manager was VERY HELPFUL and got my car in very quickly. Called to tell me what he found and the cost. Car was done a few hours later. It was a great experience and I will be back for all my services.
Dave O.
Jul 27, 2023
Midas has been taking excellent care of my vehicles for years. Staff are expert car mechanics.
KAfan
Jul 27, 2023
Ken and the Midas team at that location once again took great care of my car, an older model Honda, and got it back up and running through routine oil changes and other recommended service and part replacements. I will continue going to this location in the future. I'm grateful once again.
Pete P
Jul 25, 2023
I am not sure what you are asking. I was very satisfied with my visit. As a matter of course, I don't rate things at the top of the scale unless the service was extrodinary.
Ed
Jul 24, 2023
I had a great experience
mikemacsr52
Jul 19, 2023
the guys are professional and courteous. Kenneth was great as well as Sebastian.
Mellie B
Jul 17, 2023
Explanation was clear timely and reasonable. Work was done to perfection
Alan D
Jul 08, 2023
Been using this shop for over 20 years. Always helpful, competent and always tries to keep the costs down.
Anonymous
Jul 07, 2023
Everything is good
Greg B
Jul 06, 2023
I had an issue with the "check engine" and them not allowing me to pass an emissions test with the light on. The codes for the check engine light started with a couple codes but then others appeared and others appeared over the course on months. Midas stayed with the problem and provided the solutions and stuck with it. They ere great and friendly and never lost patience.
Debra K.
Jul 03, 2023
They correctly diagnosed the problem and fixed it the 1st time. They were very polite and explained the issue clearly.
Michelle
Jun 23, 2023
Staff was ready for me and held to appointment time. Was in/out quickly
Steve O
Jun 23, 2023
They said what the problem was and how long it would take. It was how long they said.
GGibula
Jun 15, 2023
I was a 'walk-in' for some work on my exhaust. The pipe had torn partially from the hangar. They cut-out the bad section and welded-in a new section (and new hangar) WHILE I WAITED --for an extremely fair price. Simply outstanding!
Michael K
Jun 15, 2023
Kenneth and his guys have been wonderful to work with through the years. Honest, trustworthy, and good guys.
Audrey
Jun 14, 2023
They got me in very quickly, solved my problem, and were very professional and explained things well. I am very confident in their work and I’ll be back. Very nice clean waiting area.
Mike R
Jun 14, 2023
The mechanics and service workers were great at explaining everything that my car needed. They were all friendly and helpful
Robert N.
Jun 10, 2023
Been going to this particular Midas location for many years. I'm very satisfied with their service and their attention to detail.
Duff
Jun 05, 2023
The staff is very friendly and recommended futures options for me to choose from for the next service.
J Tucci
Jun 01, 2023
Friendly guys!
EJL51
May 31, 2023
i WAS IMPRESSED WITH THE CLEANLINESS OF THE MAIN OFFICE. STAFF WAS FRIENDLY AND PROFESSIONAL.
Bonnie H
May 30, 2023
The staff very friendly,knowledgeable and price was great
Alicia H
May 26, 2023
The staff has always been friendly and supplies great details to allow you to make the best decisions at that time
D Oly
May 20, 2023
Technician expertise enabled the successful repair.
Scott K
May 20, 2023
Quick friendly service, understood exactly what I was looking for
Judy Z
May 19, 2023
I showed up early and He took my vehicle inn15 minutes. Checked it out and let me know the cost and they had it fixed in about a hour. Totally blessed me. Steve and Kenny are gentlemen and very respectful. Great location. And the cost they were honest. Good deal
Anonymous
May 17, 2023
Expensive
Anonymous
May 17, 2023
Price quoted $79, coupon discount $20 = $$59Actually paid $79.10???So why more? Extra quart oil + $8Taxes $5.11 = $72.11 But invoice shows 2 oil filters 100255 @ $7.99100412 @ $8.99Does not make sense, or please explain so I can understand. Thanks
Steve B
May 16, 2023
Easy to make appt. Availability of appt. Quick service!
Came
May 12, 2023
Staff was very nice and helpful. They Ken did a great job explaining everything. I also could see they cared about their employees and treated them well.
Tamara P
May 11, 2023
The manager and the assistant manager were extremely nice. I would recommend others to go their.
mikemacsr52
May 10, 2023
I will always bring our cars to Steve. Very courteous and professional and a straight shooter.
Gautam Dave
May 09, 2023
Steve the manager for helpful about my car what’s wrong with it. Products and service they recommend what needs to changed. Gave me helpful information.
KeeKee
May 04, 2023
I came to have a turning signal and other lights fixed. I felt like it shouldn’t have been a labor fee for that
KeithS
Apr 28, 2023
They are always honest with me about any problems or potential problems with my cars.
The
Apr 28, 2023
I was not informed that my tire rotation was not done. I had to go back in due to some sound on the car I was not informed that if the tech who had the car was not in I would not get any help I drove from Schaumburg to this place thinking it’s be my go to place but the follow up on the car without Kenny who had my ticket was not as friendly. I’m not sure why they thought I went back in if they couldn’t do anything .
Margie T
Apr 21, 2023
Efficient. Professional.Competent
Steve G
Apr 20, 2023
Steve is very helpful and knew who I was as I was walking in the door (after setting my appointment via the phone). Never tries to over sell me.
Mary
Apr 18, 2023
As usual, greeted by friendly employees, made comfortable while waiting, car needs and cost explained. Guys working there are so nice and knowledgeable.
happywithMidas
Apr 13, 2023
Was easy to schedule an appointment. Work was done on time, and since it was warranty related - work was free. Everyone at Midas is very friendly and calls with updates when appropriate.
Dpm15
Apr 11, 2023
Steve and his crew are always the best. I’ll go to them for everything.
Karl A.
Apr 07, 2023
Ken, Steve and the rest of the team at the desk and the mechanics were all friendly and helpful, and I shall definitely schedule another appointment for a different issue they noticed in the near future. Very pleased as usual. Thank you.
PatR
Apr 05, 2023
I feel that your service is highly reliable.
Retired one
Apr 03, 2023
Value and technician located another problem with the vehicle I was unaware of
Anuj P
Mar 29, 2023
My experience was smooth. I like the way they explain . Also they only recommend what needs to be changed. No hard push for selling the service. I also like the courtesy free car inspection.
Ellen H
Mar 28, 2023
I called in the morning and was immediately treated with respect and clarity. I soon dropped my car off and got my service completed quickly. The communication I received in person and on the phone was exceptional. I normally feel intimidated by auto shops and feel very comfortable and respected at Midas.
Anonymous
Mar 23, 2023
Staff was excellent
JT
Mar 15, 2023
I had an appt. scheduled for a brake fluid check the following morning. I went out and my car just stopped running. I called AAA and they tried to jump it. The charge would not hold. AAA towed my car to Midas. Steve was very helpful and understanding. They started checking out my car within a half hour. I was offered a ride home and a pick-up the following day. My car was striped when Ieft the shop. Steve explained what needed to be done, answered my questions and gave me a price for the repairs. I felt Steve was fair and honest with me. My chair is now running like a charm. Thank you Steve and Midas.
Fe and Char
Mar 11, 2023
We bring all of our cars here. The services we receive are too notch. The pricing is comparable and competitive. The customer service is excellent as well
Bob N.
Mar 11, 2023
I've been going to the specific location for over 15 years and have not had an issue with them.
Anonymous
Mar 06, 2023
Mike provided great CS.
jbchi33
Mar 04, 2023
The folks at this location were phenomenal. Friendly, very quick workers. Will definitely be going back there.
MarcH
Feb 28, 2023
Clear communication, customer care is superior of all the office staff and mechanic (Mike) is a caring honest individual
Cathy
Feb 28, 2023
Kenneth was very nice in explaining what problems were found with the car after inspection. And it was an old car, but they were able to get the part and complete the repair within the same day, which was much appreciated.
TomM
Feb 23, 2023
Past experience was good
Linda M
Feb 20, 2023
Nothing in particular- nit sure egat highly satisfied means
Mikemacsr52
Feb 18, 2023
Steve and Eric are very professional and courteous. I like their demeanor and the way they listened and answered my questions.
Paula H
Feb 17, 2023
I’ve used this Midas location for a long time and am very pleased with their service.
KeithS
Feb 16, 2023
Good communication. Explain what needs to be serviced on the car without pressuring to do that day. Honest place to get car serviced.
Randy T
Feb 09, 2023
They were able to schedule me same day within an hour of my request.
JSD
Feb 08, 2023
Very profesional in explaining the process service needed
Helen Zhan
Feb 02, 2023
I was referred to Midas by a friend. I am very satisfied with the workers in the store, they explained the process to me, gave reasonable waiting time, solved my car’s problems with proficiency and charged me reasonable price. I am happy to find a reliable car service. Thank you.
Thomas M
Feb 02, 2023
Sebastian gave the absolute best service. These days, it’s difficult to find businesses in which the employees truly care about the customer’s satisfaction. Sebastian went out of his way to make sure we had a great experience.
Pat R
Jan 26, 2023
The technicians do a good job.
mikemacsr52
Jan 13, 2023
very professional and friendly staff Kenneth and Steve
Retired One
Jan 12, 2023
On Line appointment was easy and there was a very quick response. Customer service was exceptional
Greg C.
Jan 07, 2023
Just an overall excellent experience!
Russ F
Dec 30, 2022
Me ver overcharged or experienced upselling. Clearly explain what’s needed and always apply discounts without my asking. Friendly staff.
Anonymous
Dec 28, 2022
Like the straight forward explanation and suggestion from the staff after they checked my vehicle and how punctual they were
Vik G
Dec 27, 2022
Found the issue and equipment needed quickly
Johnj
Dec 27, 2022
Prompt, fair price, easy to schedule, returned a phone call
Victoria K.
Dec 20, 2022
Steven was an Angel! I needed to drive into the city for work and had zero oil in my car! He took me aside and told me he would personally take care of me! I wish all car care professionals could be so empathetic!
EmK
Dec 07, 2022
I have a brand new car with only 15,000 miles and they told me I need new tires. It's a lie and a scam and I do not trust this location at all.
Halle
Dec 03, 2022
I felt like they actually talked to me like a human being rather than someone who doesn't know anything about cars. It was truly refreshing.
Matthew
Nov 15, 2022
Did work as expected. Mechanic did a thorough inspection.
Dissatisfied customer.
Nov 02, 2022
I WOULD HAVE MECHANICS COVWR CUSTOMERS SEAT COMPLETELY, AS DEALERA DO, BAG IN TOP BAG ON BOTTOM AND PAPER ON MATT. AND THEY DONT CHECK WIPER FLUID LEVEL BUY SPRAYING IT ON A JUST COMPLETELY DETAILED CAR.YOU OPEN THE HOOD CHECK AT TJE FLUID RES.
KeithS
Oct 27, 2022
They were honest and up front with me in what was an unusual car breakdown for me. They provided the most economical repair for a wire harness that was destroyed by rodents. It may have taken awhile but it was done right. Great communication.
Bonnie N
Oct 26, 2022
Friendly, very professional, very respectfully, not a flake and did what they said they would do i appreciate that,. Thank you.
Anonymous
Oct 20, 2022
They don't treat me like I'm a stupid teenage girl. Instead, they treat me with kindness and respect. They made sure I was comfortable and had everything I needed in the waiting area and took me seriously when I said I needed to be done by the time my class started.
Jay Kay
Oct 18, 2022
I just ended a 20 year relationship with the Midas stores in Naperville and Bolingbrook. This visit was the final straw, but other incidents in the past 18 months or so had me thinking about it. I trusted you people for 20 years. You ruined that.The online estimate I got via your website stated "Below are typical prices for the services you requested". It was for $370-$390. When the work was done , which was precisely for the services I requested the estimate for, they tried to charge me $568. After a conversation with your extremely rude and unprofessional manager, Eric, I was charged $391 - approximately matching the estimate. No customer should have to get in an argument with one of your managers in order to actually pay the amount on the estimate. No additional work was done.I am considering posting reviews on Yelp and Google about this extremely bad experience. I have the email estimate from Midas as well as the original and revised bills. My descriptions will be exactly accurate. Your position on this was indefensible. Even the counter guy agreed with me.Shame on you for ruining a very long and trusting relationship.
Pat M
Sep 30, 2022
I have been bringing my car here for 3 years The work is done very fast and efficiently I trust my car to them and will continue to have them service her
DEI26
Sep 29, 2022
Friendly service and quick
Vera
Sep 20, 2022
Good service and fast too!
Terri H.
Sep 20, 2022
I brought my car in for an oil change and was advised that there was an oil leak, probably around a seal, but I was advised to contact the dealer, because the expense would be covered under the factory warranty, which I did. The dealer repaired the gasket, which resolved the leak at no charge to me because of the warranty, which I hadn’t realized I was still under. Midas saved me a lot of money..
John W
Sep 17, 2022
The ease of making an appointment - or walk in as one of our vehicles was - and the friendliness of the workers. We were also confident with the explanations and the work done.
Sep 12, 2022
Your team there took pride in their work. Eric was very knowledgeable
Retired one
Sep 09, 2022
Appointment on line was easy
Laura L.
Aug 30, 2022
My brakes went out and I didn't know what to expect from Midas especially being new to the area, as well as, trusting a place that I have never been before. I was treated with respect and kindness which helped me during, which I knew, was going to be an expensive repair. Thank you for fixing my car efficiently. Laura
chiblonde1
Aug 20, 2022
Brake inspection indicated I didn't need new brakes- some businesses would have not been honest and said I did need brakes replaced. I appreciated the honesty and friendliness of the staff.
Teri H
Aug 11, 2022
I trust the Midas Shop in Naperville to do all my services. Great mechanics and great staff period! They never pressure you in getting work done. If they tell me something needs to be replaced I trust their opinions 100%.
Joe M
Aug 03, 2022
I nevre said I wasn't highly satisfied. I was satisfied. your question was how likely am I to recommend Midas within the next 30 days. I am not likely to need to recommend Midas in next 30 days.However, I will have no problem in recommending Midas sometime in the future if asked.Badly phrased customer service questions do you a disservice
Nick
Jul 29, 2022
It took 2 weeks to fix, bit I know they're always trying hard.
Carole S.
Jul 27, 2022
excellent service start to finish
Raven LP.
Jul 09, 2022
The employees who took care of me during my visit, were amazing. They called me every bump in the road with my vehicle, went over the pricing to fix the problem, asked how I was comfortable proceeding. They were not pushing in any way, very great communication and customer service.
O
Jul 01, 2022
Close to house
Judy B
Jun 24, 2022
I like the service people and management at this location which keeps me coming back this is my third visit
BC
Jun 23, 2022
Consistent service, reliable
Teri S
Jun 21, 2022
I have been going to this Midas location for many years and I’ve always been very satisfied with the way I have been taken care of and the work has been done on my vehicle. my car is rather old and it’s always running in good condition after I visit Midas. thanks to everyone who’s worked this Midas there over all these years
HAS
Jun 14, 2022
Eric and Steve were extremely friendly and welcoming. They made sure my car was taken care. They both apologized when it took a little bit longer for change my tail light. The price and service was amazing. I will definitely be returning to this location for my next car services.
Ron M
Jun 13, 2022
For the last 3 years ( I have 2 cars) that had oil changes. Never in the previous 3 years was I ever charged more, for the additional oil needed over 5 quarts. I realize that prices are going crazy but I should have been informed and not be required to read the fine print with a magnifying glass.
Anonymous
Jun 09, 2022
my ezperience was like any otherfor a simple oil change. personnel were efficient and I have no complaints.
KA Fan
Jun 04, 2022
I was able to easily schedule an appointment with Midas for a time I could bring the car in, and they were able to perform routine service and make repairs to parts needing changing or upgrades. The price was within my budget and the wait time was reasonable for what they found to be wrong with the vehicle.
Michael G Meyers
May 31, 2022
I had front end issues the last time I brought it in and for what ever happened, I ended up with two worn front tires I have to replace and they're not cheap!
Kevin S22
May 26, 2022
Inspected car and noticed filter needed to be Changed and also applied a $10’off coupon without I was unaware of.
Naperville Mom
May 26, 2022
They didn’t listen to our problem. The AC was broken. Just filling it with Freon did not resolve the problem as I explained to them.
Patrick O
May 18, 2022
Great service, excellent price, and the service team was friendly and very helpful.
TJM
May 14, 2022
Mike was great with explaining my problem. The team took seriously my complaint as to why I brought in my car and was able to diagnosis the problem. The made sure the job was completed correctly and in a timely manner.
Jake L.
May 09, 2022
I was highly satisfied because I do not possess the tools to align my own wheels nor run diagnostics on my fuel sensors. The price was fair and the work was completed per the agreement. I will be sure to utilize Midas in the future for vehicle repairs that go beyond hot glue and duct tape.
Anonymous
May 02, 2022
Because I did not make a appointment and they still finished my car the same day I left it.
Carrie B
May 02, 2022
We made an appointment. left the vehicle and we were called with repair cost. We said okay, they fixed the issue we had and we picked the vehicle up a few hours later.
Retired one
Apr 20, 2022
They are always on time for the appointment
Cheryl Hawkins
Mar 25, 2022
Years of great service
John W
Mar 24, 2022
My Hyundai had an unexpected problem. I spoke ti Eric and we set up an appointment for the next morning. I dropped off the car overnight and received a call early the next day. The issue was explained fully so I understood the issue and the resolution. I was very happy with the work performed and the timing of the repair.
MZ
Mar 21, 2022
I have been going to this Midas for 30+ years. They have always been fair, never did unnecessary work, I trust them
David M.
Mar 16, 2022
I'm very pleased with their service so far! They've done an excellent job on my car and I would highly recommend them.
Fishizzle
Mar 12, 2022
Didn’t really enjoy paying the price that I paid, but the work was quality.
Jill
Mar 11, 2022
Great service and super friendly!
Joy B
Mar 05, 2022
I have been going to this location with 3 cars for years The staff is always friendly and professional. I believe the older gentleman at the service desk was named Mike and he was extremly helpful. He even talked to by brother-in-law twice to answer his questions about the sevice that was needed...and my brother-in- law agreeed. I will taking the other cars in soon and know I will be as pleased as I was this time. A plus for the staff!
Rmarie
Mar 05, 2022
Friendly service, professional mechanical work
Erika H
Mar 04, 2022
My service was done a day earlier than expected. Great employees at this location.
Mary N
Mar 02, 2022
I won't go anywhere else, they are polite and kind and knowledgeable. I know my car is in good hands with them.
Jerry
Mar 01, 2022
Friendly and knowledgeable staff
Kathleen J
Feb 18, 2022
Treated respectfullyServices and possible service needed in future explained simply with NOpressure to complete that dayOffered how to take additional care of my car
Ali S.
Oct 19, 2021
Kenneth and the team are very transparent and nice and the whole mechanic team is very thorough
Larry G.
Aug 01, 2021
Great service that I trust. Been a customer for many years.
Cheryl H.
Jul 29, 2021
Great job
Linda W.
Apr 20, 2021
Great service every time I get my oil changed.
Sandra M.
Mar 03, 2021
"My complaint is with the misleading coupons from Midas, not the service. But no one went over the x?s relating to the oil leaks, filter etc.. They just handed me an envelope. My appointment was at 4:00 and it took several hours for the oil change."
Maria R.
Feb 21, 2021
Returned to this location for great customer service experience.
Michele P.
Jan 28, 2021
Very pleased with the service.
Vikram G.
Jan 10, 2021
"These guys are this location are great, they catch the problems and only fix what is needed, advising on what is a potential issue. I always leave feeling I got what I needed done and not ripped off like other outfits."
anonymous
Jan 02, 2021
Great people, fast service and they accepted my coupon of 30% off. Loved it. I would recommend them to everybody.Love, Love, Love them.
Cindy M.
Dec 22, 2020
Team did a great job. I felt my car was in good hands! Quality products at a good price. I?ll be back!
Amanda R.
Dec 09, 2020
I am very disappointed and upset that I took my car here for a simple oil change and tire valve replacement and not only did they damage my vehicle (2 feet of damage including chipping paint now) but they took way too long to settle the situation and conta
Luis M.
Nov 16, 2020
"Rex and team did a great job with our car. We were in need of an oil change and brake job. From the moment we scheduled the appointment to me walking out, the entire process was easy, informative, professional, honest and friendly. We will definitely be ba"
James B.
Oct 15, 2020
Had the brakes done. It was done on time. All the people there were fast and friendly.
anonymous
Oct 14, 2020
As a drive in without an appointment, I was very happy to have gotten the needed repair right away. The service was excellent and the entire experience was professional and pleasant. The cost was very reasonable. I do highly recommend this Midas shop for exhaust repair.
anonymous
Oct 04, 2020
The Naperville Midas team did a great job. I will go back again.
anonymous
Sep 28, 2020
Very professional staff excellent work...
anonymous
Sep 19, 2020
Quick in and out service, very polite workers.
J B.
Aug 14, 2020
This is the second time I have gone to this location and love the people that work there cleanliness and the professionalism. I find them to be honest and informative.Another pleasant experience ??
Darlene C.
Aug 08, 2020
Fast friendly and very professional. This is my second vehicle I have had tires replaced by them and I will not go anywhere else. I use this location for all of my car maintenance.
Laverne E.
Aug 03, 2020
"stop at Midas on ogden in Naperville for a wheel alignment, talk with Rex who was very friendly, and they notice the front right caliber not releasing, showed and explained to me and very honest."
Karl A.
Aug 01, 2020
"Was in my Naperville Midas today for a grease and oil I had requested an appointment for online. The service was fast and the check thorough. Both the gentleman at the counter and the mechanic who discussed my car with me were friendly and polite, and ever"
Terence M.
Aug 01, 2020
We are very impressed by the excellent care given to our car. It was an emergency repair and it was done in a very timely and professional manner. We will go back to this location again. Excellent
Pat C.
Jul 26, 2020
Midas did a great job on my car. Rex was so helpful and great at explaining what needed to be done.
lurae B.
Jul 24, 2020
"had a appointment where my technician was waiting for my arrival, which I arrived like 10 to. Front desk person took keys, informed all updates. And I w a s told in advance approximately how how it would taken altogether, which I was offer bottle "
Jim B.
Jul 20, 2020
"Had to get a new muffler for truck. They did a very good job, and was done in a timely matter."
anna t.
Jul 20, 2020
"everyone was super helpful, offered a ride home if i needed it and pointed out any other issues on my car that i should be aware of. "
Kathy A.
Jul 09, 2020
I wa in for a synthetic oil change plus. Danny was the person who took care of me. He was very professional and extremely helpful. Danny was pleasant and was able to provide me with a quote for new tires. I was very satisfied with my visit today.
John Y.
Jul 02, 2020
This was my third time going there. Everyone I talked to at the store was very friendly. I got service immediately when I got there. And I will be going back for sure.
THOMAS S.
Jun 30, 2020
"I was pleased that even though I left the carand indicaqted I could leave it all day, it was done within about 1 1/2 hours"
Stacy N.
Jun 26, 2020
The guys here always look out for me and help to keep me safe on my journeys!
Nick K.
Jun 25, 2020
The facility was clean. The employees were polite and helpful. It was clear to me that they wanted to help me get done what I needed done.
Kathy K.
Jun 22, 2020
I've been coming here for years. New manager is very honest thorough and friendly. Nice change.
Irene R.
Jun 20, 2020
The peopie at the Ogden Avenue Midas were excellent! Gave me a great appt time and service as well. The technician who did my work was very respectful!
Nikola T.
Jun 19, 2020
"Nice service,"
David O.
Jun 18, 2020
"I have been a customer for over 30 years, and have always received fantastic service. Today?s service was no different - timely, job well done, they treat your car as if it was their own.Thank you for the many years of keeping our cars on the road."
Teri S.
May 30, 2020
Been going to Midas on Ogden In Naperville For a long time and have always been extremely pleased with everything they?ve done. Car is older and every time I come in the team does a perfect job. From a simple oil change to fixing seals on the engine to ne
Rick W.
May 30, 2020
Very friendly. Super consciousness people. Polite and reasonable prices. Rex was super helpful.
Jennifer O.
May 28, 2020
Continue to experience excellent customer service whenever I need to service my car. Rex was very good explaining and updating me with my car.
Barb T.
May 21, 2020
"I followed the manager, Rex from his prior location. His recommendations are honest and I trust him."
Frank L.
May 20, 2020
Very happy with the professionalism and timely job done by Danny and his team. I love the complete inspection done for future consideration. Thanks!
Barbara F.
May 19, 2020
"Great job, in and out quickly. It was a nice day so we even sat outside to wait."
Conor M.
May 06, 2020
Excellent service friendly staff.
Shelly T.
May 05, 2020
Went in without an appointment and they gave me an estimate right away. Told me about a few other things that should be done but didn?t pressure me with a sales pitch on the extras. They thought I would also need to replace my battery so that was added int
Fred and Stacy J.
Apr 22, 2020
"We?ve been a loyal customer for several years because they are honest, efficient and always provide friendly affordable, and fair service!!! "
T L.
Apr 08, 2020
You did exactly what I wanted- no pressure environment.
Swetal S.
Apr 02, 2020
Great Service
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Midas is one of the world's largest automotive service providers, including exhaust, brakes, steering, suspension, and maintenance services. Midas has more than 1200 franchise locations in the United States and Canada.
Midas is committed to earning our customers' trust by offering them the expertise, value, and responsiveness they expect every time they visit us.
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