Palatine, IL Auto Repair and Tires
With convenient hours and locations, we make it easy to get your car repaired in Palatine. Our expert trained technicians are ready to fix your vehicle and get you back on the road. Learn more and request an appointment at Midas today - your Palatine, IL auto repair and service destination.
Need an Oil Change in Palatine, IL?
Our experts can recommend the best conventional, synthetic blend, or full synthetic oil for your vehicle. Trust Midas East Dundee to prolong the life of your car with our exceptional vehicle maintenance. Learn More
Palatine Brake Repair
For brake inspections or repairs, trust our expert technicians for quality service at affordable rates. We provide comprehensive brake services, ensuring your safety on the road. Schedule your appointment at Midas in Palatine today and drive with confidence. Learn More
Tire Balancing & Repair Services in Palatine
Tires are crucial for safety, connecting your vehicle to the road. Your brakes depend on your tires to have a firm grip on the road. At Midas in Palatine, IL, our experts ensure your tires are safe in your car, truck, or SUV. Learn More
Palatine Wheel Alignment & Suspension Services
Experiencing handling issues? Trust Midas in Palatine, IL, for expert suspension and alignment services. Our professionals inspect wheel alignment, struts, shocks, and suspension, ensuring a safe and comfortable ride. Count on Midas for your vehicle's stability and performance. Learn More
Car, Truck, SUV and EV Tires in Palatine
Searching for dependable tire options in Palatine? Explore our extensive tire selection featuring top brands like Michelin, BFGoodrich, Firestone, and more. We have tires for most vehicles, including cars, SUVs, trucks, and electric vehicles. Schedule your Midas appointment today. Learn More
Check Engine Light Diagnosis in Palatine
Is your Check Engine Light on? This warning can indicate severe engine problems, requiring expert diagnosis. Rely on Midas professionals to identify and resolve the issue, ensuring your vehicle's peak performance and safety. Learn More
Palatine Muffler and Exhaust Services
Experiencing smoke, noise, or other exhaust system problems? Visit Midas in Palatine for expert exhaust services and repairs. Our professionals ensure your vehicle runs smoothly and safely. Trust Midas for reliable solutions to your exhaust issues. Learn More
Routine Auto Maintenance and Repairs in Palatine
Count on Midas in Palatine, IL for expert brake repair, scheduled maintenance, exhaust, tires, oil changes, steering, suspension, wheel alignment, and more. Rely on us for your car's safety, performance and reliability. Learn More
Car A/C Recharge & Heating Repair in Palatine, IL
Car heating and A/C systems deteriorate over time, leading to clogged hose pipes that may leak if not properly serviced. This can result in poor efficiency in both heating and cooling functions. Let Midas East Dundee regularly maintenance your AC system so it operates at its peak performance level. Learn More
Car Batteries & Auto Electrical Services in Palatine
Experiencing a dead battery, starter issues, or alternator problems? For any electrical component concerns, trust the experts at Midas East Dundee. Our skilled mechanics in Palatine, IL diagnose and resolve car battery and electrical issues promptly for smooth operation. Learn More
Programs
Better Business Bureau Accredited Business
ASE Certified
Motorists Assurance Program
Amenities
After Hours Drop-off
Online Appointments Available
Online Estimates Available
Online Tire Shopping Available
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Payment methods
The Midas Credit Card offers instant credit and special financing options2 to qualified applicants. See store for details. Get Details
![American Express](https://static.midas.com//Content/Images/ShopPages/credit-cards/AmericanExpress.webp)
![Discover](https://static.midas.com//Content/Images/ShopPages/credit-cards/Discover.webp)
![MasterCard](https://static.midas.com//Content/Images/ShopPages/credit-cards/MasterCard.webp)
![Visa](https://static.midas.com//Content/Images/ShopPages/credit-cards/Visa.webp)
2 Minimum payments are required for each Credit Plan. Valid for single transaction only.↩
Credit card offers are subject to credit approval.
Midas® Credit Card Accounts are issued by Comenity Capital Bank.
The Midas® Credit Card is valid at participating Midas locations only.
Average Rating:
198 reviews
Anonymous
Aug 23, 2024
They always check everything out
Vlad A.
Aug 14, 2024
I used your deal to change oil which included tire rotation and checking brakes. After about an hour manager returned my car. I asked if the rotation was done - no it was not. Mechanic started tire rotation and I see that he is going to rotate rear and front tires on the same side. I told manager that for my car (MB GLA 250 AWD) it should be X pattern. He said that he is doing this for 2 years, knows better how to do it and if I want X pattern he has to charge me more. I stopped arguing with him (just waste of time). Brakes also were not checked.
Kozino
Aug 10, 2024
Fast service, communication on point, workers respectful
Brenda S
Jul 31, 2024
El trato fue muy amable y el trabajo muy profesional .aclarar todas mis dudas y ser claro en los precios
B
Jun 26, 2024
This place sucks I would recommend this to anyone
Andrew
Jun 12, 2024
Always come to this location for repairs best place in miles
Joe W.
May 30, 2024
Everything seemed to have gone well, and all staff was friendly and helpful. Special thanks to ARI
Sux
May 25, 2024
I had made an appointment for oil change there because I have received a coupon. Upon checking me in he tells me it’s going to be $80 when I had a coupon for 2999. He kept telling me it was for different oil, but would not let me see the coupon again. I should’ve used my better judgment and just walked out, but stupid me I ended up staying and it ended up going from bad to worse at Midas for me.
palman
May 23, 2024
there was some product availability discord which Sal the Mgr resolved immediately
Jasmine M
Apr 27, 2024
They gave me the right diagnosis for my car, and gave me a quote on how to fix the problem, they worked with me knowing it was a stressful situation.
Ctwagner
Apr 25, 2024
They did a good job explaining the work needed to fix the problem.
Frank W
Apr 17, 2024
Professional service. Fair pricing.
Katie C
Apr 16, 2024
Luigi is always very helpful and professional from the start of the scheduling process to the time of payment upon completion of the work. I have been to this Midas location multiple times and have always had a great experience. Pricing is fair and service is quick and quality.
Emmanuel
Apr 06, 2024
I was charged for service not performed. I noticed and told them manager and was refunded
Susan L
Apr 05, 2024
It was very easy for me to make an appointment. It was done exactly when they told me it was going to be done. Everything was done well, and everyone was very friendly and considerate.
Howard L
Mar 19, 2024
went in for alignment and came out the same way car still pulls to the right nothing was done and I was charged a fee for it and this location did not have any printing paper to show me the results so assoc. showed me a picture of the work that was done. As far as I am concerned this is not acceptable. I demand a refund on this work
Alexandra
Feb 21, 2024
Ali was extremely helpful with explaining what my car needed and with providing discounts to make the pricing more manageable. Work was done very fast!
Mike G
Feb 20, 2024
The associate I dealt with, and I wish I knew his name, was friendly and professional. He understood the problem and did not require me to have an appointment to bring my vehicle in. He let me know right away what the problem was and what the cost would be, he did a great job, and I was very satisfied with the service
Jay B
Feb 16, 2024
The service was great! The pricing was a bit much compared to other places. The staff was very helpful and provided good service.
STEVE S
Feb 07, 2024
GREAT CUSTOMER SERVICE. STAFF VERY KNOWLEGABLE AD WERE ABLE TO GET ME IN AND OUT IN A SHORT PERIOD OF TIME.
Rick S
Feb 07, 2024
Sal was very good and communicating with me of the problems with my brakes.
Eman
Jan 20, 2024
Highly knowledgeable techs.
Erick O.
Jan 20, 2024
Friendly staff and good choices and reasonable prices for the specific problem with my car.
Jon C
Jan 15, 2024
Great price and great service
Mikalai Hahol
Dec 21, 2023
I think, that if I made an appointment for service, I should not wait more than 40 minutes and remind the staff to finally take my car for service
Brisn
Dec 01, 2023
I always bring my car to palatine Midas. They are.always great
Joe W.
Nov 29, 2023
I had an appointment which started on time and the Midas Rep was very professional and welcoming. I have been coming to this location for many years and always get great service and honesty about mt vehichles.
steve s
Nov 16, 2023
I called and made a appointment for a oil change. I arrived and my car was taken in within 5 minutes and the oil change was completed in around 30 minutes. The tech brought my car up front and I paid and was on my way.
Shelley A
Nov 10, 2023
I have been a long time customer with the Palatine, Illinois Midas location and have been very well taken care of by the staff and my car has been very well serviced,
Michaelak
Nov 01, 2023
My check engine light was on, they diagnosed the problem, explained what needed to be done, told me how late NG it would take to complete, and did the work that day
MB
Sep 13, 2023
The associate explained the diagnostic process and later the issue with my van. He gave me a good estimate on the repair time, and they called me when my van was ready.
Bryan E
Aug 23, 2023
I was given a hand-scribbled engine code rather than the actual print out from the scanner. Suggested repair will likely NOT solve the check engine light problem. Weak excuse for non printed code was, "Oh the printer isn't hooked up to the computer right now." However they were able to produce the print out with Midas headers, location, logo, etc. The gentlemen were friendly and professional, however I felt mislead and deceived. Why no code print out from the scanner itself??
NoelH
Aug 09, 2023
Took a little longer than expected, was unsure about some of the upsells
Anonymous
Jul 26, 2023
Never going back. I gave this place one more try didn't work
John L.
Jul 06, 2023
Oil change was more expensive than dealer price even with $20 off coupon. My first and last visit!
Joseph H
Jun 22, 2023
Good server, reasonable praiacing and communicative and friendly stdaff
Jill R
Jun 15, 2023
The service staff was friendly and knowledgeable- they inspected my vehicle right away, and explained the issue clearly. They gave me a time yo complete the work, and actually finished it early.
Kgadzy
Jun 09, 2023
Very friendly staff. I had a little issue and they quickly assisted me to get it fixed and worked with me to be able to fix it ASAP.
Kathy W
May 31, 2023
They were very accommodating and helpful. Polite and provided good information
AS
May 02, 2023
Pretty fast and easy expirence
steve s
Apr 16, 2023
EXCELLENT CUSTOMER SERVICE
Frank W
Apr 03, 2023
Professional service, reasonable price, and excellent work.
EM
Feb 21, 2023
Thanks so much! Sal was great and explained everything to me. I appreciate all their help!
Jason E
Feb 20, 2023
I scheduled an appointment for 8 am and they didn’t open till 10 minutes after 8. The sign on the door and website says they open at 7:30. Also wanted a tire rotation and my tires were not rotated. My rims are marked up so I can tell if they have been rotated. Last time I was there they said that I badly needed shocks and this visit is your car looks great. I used to trust the mechanics at this location no more. I will be going to a dealership for now on, at least they are consistent with service.
steve c schoen
Feb 18, 2023
I HAD A GREAT EXPERIENCE AT THIS MIDAS LOCATION. THE STAFF WERE GREAT AND VERY HELPFUL AND WERE ABLE TO GET ME IN AND OUT IN A SHORT PERIOD OF TIME.
Anonymous
Jan 20, 2023
Was very nice
Silvia K.
Jan 16, 2023
Courtesy of employees, oil change was done in a timely manner. Being able to set up an appointment assured me no waiting time, which was met.
Joseph H
Jan 03, 2023
Encountered a parts issue which forced me to rent a car. Obvviously, this made the cost of the repair significantly higher overall.
STEVE S
Dec 31, 2022
I was able to schedule to bring my car for some service work when it was convenient for me, and I was able to wait around since it only took a few hours to complete, which was a little less then they estimated. Great customer service.
Anonymous
Dec 26, 2022
These guys are GREAT! They were very nice & explained any additional needs. They also replaced my license plates for me because I was unable to do it myself. They even put the new registration papers in the glove box for me!!
Tjdoubleyou
Dec 17, 2022
The staff were extremely nice and courteous throughout the entire experience. They kept me updated and informed about the steps, and even found a couple of discounts to help offset cost. Stellar job!
Bill M
Dec 13, 2022
Friendly service and quick work.
Anonymous
Nov 29, 2022
Price is high and close to Dealer.
Dee C
Nov 26, 2022
Always friendly people and the service is fast and efficient And the best part is they take good care of my car
Ml
Oct 24, 2022
Always room for improvement
Chris F
Sep 19, 2022
Attention to detail. The mistakes made were careless. I hope the repairs that are not visible were done better. The car should be at least as clean when returned. Stains on the upholstery, filthy windows, and debris on the floor mats.
Barb M
Sep 08, 2022
I wrote HIGHLY Satisfied.. so I'm confused. Maybe i made a mistake.
Shelley A
Sep 06, 2022
I have been a long time customer to the Palatine Illinois Midas location. Have aloways gotten the best care and service on my cars.
WorriedCustomer
Aug 06, 2022
Had a heat shield mangled under the car. After analysis, it was recommended that the muffler needed replacement and was cracked. This was fine. We found out after the vehicle was picked up that there was no heat shield reinstalled. When we contacted the shop, they simply told us the manufacturer didn't recommend one. We have researched online and it seems like this was something that was required and could cause an overheating problem in the cabin or something much more serious such as fire.
Alyssa H
Aug 01, 2022
From the minute I called Midas panicked on the side of the road because my car broke down to when my husband picked the vehicle up. Every member at Midas was amazing. They were completely honest with their recommendations and got my car done in a few hours. Never have I been happier.
Darnell S
Jul 21, 2022
I had a emergency with my battery. I walked in and they were able to service me right away.
John P
Jul 19, 2022
They helped me about a year ago with some repairs on this Suv and was totally satisfied..........so I went again and had the same exlperience!!!!!!!!
Nancy
Jul 09, 2022
I made the appointment? Dropped off car and walked to shopping nearby. I got a call when the car was done, 10 minutes early, paid an was out the door.
Shelley A
Jul 08, 2022
I've always gotten the best quality service at this Midas location at the best value.
Steve Parad
Jun 28, 2022
Everyone was great and the gentleman that helped me went above and beyond his duties. I cannot stress that enough.
Michele M.
Jun 25, 2022
Staff was very nice, polite, professional and informative.
John N
Jun 20, 2022
I expected good service, I have had service done here before
RickG
Jun 14, 2022
Price is not competitive for oil change
MB
Jun 07, 2022
Ease of getting an appointment. Technician explained the worked that my car needed in a way that was clear and easy to understand. Pricing for service seemed fair.
Stephen
Jun 02, 2022
Good products good service and detailed safety inspection
Anonymous
May 18, 2022
The staff is so extremely friendly!! And I’m horrible with names, but the guy that helped me was so busy and doing a great job taking care of everyone. I was so impressed by him.
Anonymous
May 17, 2022
Very fast
Shelley A
May 17, 2022
I have been going to the Palatine Midas location for many years. They have always taken exceptional care of my vehicles and my mother's cars as well.
JOHN D. KAY
May 12, 2022
I HAD THE BRAKES DONE AT MIDAS ON 7/21/2021, NOIT EVEN A YEAR LATER, I NEEDED CALIPERS AND ROTORS. YES, IT IS NOT MIDAS' FAULT PARTS FAILED, JUST SEEMS A LITTLE STRANGE IN ONE YEAR WITH ABOUT 5000 MILES. PERSONNEL ARE GREAT, I AM NOT MAD AT THEM.
STEVE SCHOEN
Apr 09, 2022
I had called just a few days prior and made my appointment to get some work done that I was given last time I was in for service. My service writer Sal was able to get me in on time and completed all the work in just a few hours. He also was honest when he explained that some of the proposed work was not needed. So I was very pleased with Midas and Sal.
Shelley A
Apr 01, 2022
I have been coming ti this location for many years. I'm always impressed by the thoroughness the staff takes to explain services and care for my car.
Sarem
Mar 11, 2022
They helped me when my catalytic converter got stolen and they called me and explained to me everything before figuring out what was the best route to take and they were also able to help me with pictures for my insurance
John D
Mar 06, 2022
I have been going to the Palatine Midas exclusively for over ten years. Paul gives excellent advice, and I attribute how long our cars are lasting to his team's care.In this case, I arrived on a Sunday - and the shop was short staffed, and your manager on duty was terrific in terms of being honest about whether they could take care of me that day or not, and keeping me posted and so forth. Still, done faster than I expected, despite staffing challenges. Excellent service.
David B
Mar 03, 2022
I have brought all my cars to this location and always have been satisfied with the service and the people working there
GT
Mar 01, 2022
Please call me to discuss (847-341-4169). I will never go back to a Midas for any future oil changes or car repairs
Mela09
Feb 26, 2022
I called and we're able to get me in soon. Also they told me how long it was going to take and I lucled my vehicle at the time they said. They also called and said what else car needed. Everyone there were very nice and helpful
Dan
Feb 24, 2022
They told me exactly what was wrong with my car and they were very professional.
John K.
Feb 16, 2022
GREAT JOB!
Nichole M.
Feb 12, 2022
Thank you
Steve S.
Feb 11, 2022
I stopped in to get a oil change at the end of the day just a little bit before they were closing. The manager asked his employee if he could do one more job and he agreed. So I was able to get my oil changed and they also were able to fill the air in my t
Sara J.
Feb 03, 2022
Everyone that works here is truly phenomenal!!! I barely know anything about cars/trucks and they never treat me like I don't know what's going on. Paul takes the time to explain everything and anything you need help with. Everyone treats you like you're f
Bill A.
Feb 02, 2022
Walk in : quick and professional.Good value.
Nicole P.
Jan 27, 2022
Staff was courteous and efficient. Very thorough and detailed with vehicle and addressing any issues to me.
Joe W.
Jan 25, 2022
"I went into the Midas wanting an oil change and Paul the manager said it would be a long wait,for they had many cars ahead of mine . He said why dont you bring it in tomorrow at 1 pm and we can take care of it without a long wait. I took his advice and my "
J W.
Jan 23, 2022
I like that they told me instead of sitting and waiting 2 o3 hours come in at 1 and will have your oil changed in no time. I did as they suggested and I was out in no time. They also honored my coupon for an oil change to save me money. I felt they were
Cresenciano A.
Jan 22, 2022
Not honest about their prices.
Jake L.
Jan 16, 2022
"I spent 3600$. My car still appears to be running poorly, and the check engine light is still on"
Trevor W.
Jan 11, 2022
"The team here is super efficient and always willing to go above and beyond for customer satisfaction. They give everything to you up front so you?re aware of what you?re paying for, so they have complete transparency in everything they do, and they?re supe"
Sandy Z.
Jan 11, 2022
You guys have serviced my car for years & have saved me many times. This time my battery died & you replaced it on the spot. I would recommend you to everyone.
Christina C.
Dec 23, 2021
"I have had truly awful experiences with car maintenance in the past, but the crew at this shop explained all the things that I should take care of. I was especially impressed with Leedswest."
Randel H.
Oct 13, 2021
"Bar None best mechanic shop in the area! honest, reliable and definitely certified mechanic. I will recommend to all friends and family and anyone out there If you want your stuff done right."
Cindy B.
Sep 25, 2021
"I had a flat tire, work put my spare on so I could drive to get it repaired. I drive 50 minutes work/home, live in Palatine, stopped at 5 yes 5 places on way home and everyone closes at 6 and every one said they had 4 to 11 people in front of me. Would no"
Anna M.
Jun 16, 2021
Midas Took Care Of My Oil Change Promptly * Even Checked A Noise My Car Engine Had.
Dave M.
Apr 28, 2021
Argon was awesome! Great job!
josh a.
Apr 23, 2021
Solid
Al M.
Feb 23, 2021
"First of all Anthony was most helpful ! Back in Oct of 2019 I had a water pump replaced, not cheap ! Today 2/21/2021 I had to have the water pump replaced again !!! The first one only lasted 16 months !! REALLY !! Anthony told me he was sorry this happen"
Eric B.
Jan 27, 2021
??????????
Erin S.
Jan 10, 2021
Brakes
William V.
Aug 16, 2020
Excellent and professional service
Alexis R.
Apr 21, 2020
I have gone to this Midas in the past to get my front brakes and rotors done and Don was great with helping me! He was a honest guy and because of him I came back to get my rear brakes and rotors done. Today after getting home and looking over the receipt
george m.
Feb 11, 2020
great service fast and reasonable! got me in and out no problem
Burhan Z.
Jan 31, 2020
had a battery change and charge me about $240 i guess which is expensive and ****** price so i would highly not recommend it..thank you
Ashley W.
Jan 08, 2020
Both my husband and I bring both our cars to the Palatine Midas location. Friendly and honest staff and always quick service. I often bring my laptop and work since they have a nice seating area and wifi.
Helene K.
Nov 05, 2019
"Fantastic visit, needed tires, great price and service "
Kiel C.
Oct 15, 2019
"I just picked up my car that had a nail in the tire, thought I needed a whole new tire, but they were able to patch it for $35! I've also had them replace my car battery, brakes, and oil changes. Very quick service and they don't jerk you around. Thanks!"
Amy D.
Oct 12, 2019
Paul was great gave me a ride home and picked me up when my car was done
Richard P.
Sep 24, 2019
This is the second time I have had to go back home to find paperwork to get them to honor the original pricing quote. I really need to find a better shop.
Shari B.
Sep 24, 2019
Oil change
Burhan Z.
Sep 19, 2019
unable to fix the car issue..was more focused on giving me the bill rather then fixing the issue..needs alot of training..i would rather go to jiffy lube or other auto shops which have more trained personals thank you
Dan O.
Sep 13, 2019
"I recently had some work done on my Ford Escape. Paul was very polite and helped answer all of my questions. He and his team did a fantastic job, they were very quick and they even took the liberty of applying coupons to help ensure that I get the best pri"
Richard P.
Sep 11, 2019
"I called in to get a rough price on front and rear brakes and rotors, and talked with Wes. Wes was professional from the moment we started. He said come in and we will give you an exact price after we look at it. I told him that price was a concern as I h"
Wish to keep private W.
Aug 21, 2019
"You reported there was an issue with my breaks needing the break pads and rotors replaced, but marked the sheet as yellow not red. You indicated you filled the window fluid but it was empty. "
Kiel C.
Aug 11, 2019
This is the second time I've used this Midas and both times they were able to work on my car immediately and get me on my way. They worked with me to show the problems and keep the prices down. Thank you!
Frank D.
Aug 07, 2019
High quality work done in quick time.
Laurie T.
Aug 01, 2019
"After changing my alternator and AC belts, the mechanic broke the battery clamp on post. I drove it for a few days with no problem. Then suddenly after shutting my car off, my car alarm went off and on multiple times. Finally noticed that one clamp for my "
Joe W.
Jul 20, 2019
"When ever I need work done on my car I come to this MIDAS location, because I have strong faith in the managers WES and PAUL that they will care for my car needs honestly without doing work that does not need to be done. A few times I was told by my deale"
Paul C.
Jul 16, 2019
They recharged the unit and so far so good.
Humberto P.
Jul 05, 2019
"I really like the service in this place, they taking care my car, and fit my budged to be fixed , and I really do recommend this place to care your raid."
Diana H.
Jul 01, 2019
Wes and Paul helped me out immensely when I went in and explained every step and kept me posted on the status of my repairs. They were extremely attentive and just awesome! I am eternally grateful for all their help!!
Amy D.
May 15, 2019
Great place
Amy D.
May 15, 2019
As always it?s a great place
Anna I.
May 06, 2019
"The staff was friendly, service was fast and they were able to repair my tire, and even went above and beyond to take care of my car"
Rich C.
Apr 29, 2019
"Brought my Jeep in for a new muffler. From my phone call to inquire on pricing, to me pulling out of their parking lot with a new muffler was less than 2 hours. Had it not been for the delivery service not bringing the muffler on the first delivery, it w"
Joann L.
Apr 22, 2019
The Palatine location gives us excellent service and great prices.
Joann L.
Apr 22, 2019
The Palatine location always gives me excellent service and great prices.
Ali B.
Apr 20, 2019
"The Palatine Midas shop serviced my car with very little wait time. Found a bolt in the tire and repaired it. They saved me from having to purchase a new tire now, but when the time comes, this is where I will buy my new tires. Have all my car needs servic"
Amy D.
Apr 01, 2019
I love the place but had to go back the other day for a different issue. It should have been picked up on the test
Marina G.
Mar 26, 2019
I brought my vehicle in for an oil change and was told my struts were leaking real bad. This was the reason for the shaking when coming to a stop. Joe the assistant manager was so pleasant and went into great detail to explain things to me. He is extrem
Erin P.
Mar 20, 2019
"I recently went here to get my car examined because my low tire light was on. I had filled my tires two times in the two weeks before going to Midas and the one tire was at 22 the first time I filled it, when it?s supposed to be at 35, so I knew something "
Mike V.
Feb 12, 2019
Fast oil change and friendly service
Damarys C.
Jan 31, 2019
Perfect job and customer service %100
Amy D.
Jan 29, 2019
My issue was that my washer fluid wasn?t filled.
Britt C.
Jan 29, 2019
"Very kind, took time to explain things. This is the 2nd time I have brought my car here."
T J.
Jan 07, 2019
Quick service. The mechanics explain everything clearly.
Heyoka M.
Jan 07, 2019
I brought my car in to be diagnosed and they were very helpful... They worked with me even drove me home and picked me back up. They had my issue with my brakes done done that day too..Nice guys. Great service . My car is safe on the road again. I will be
Helene K.
Jan 01, 2019
Always honest answers about repairs I need today and ones I can put off
Joe W.
Dec 26, 2018
"Had my oil changed in less than an hour,always a friendly staff"
Joann L.
Dec 22, 2018
The guys did a fast and professional job. Thanks.
Masa K.
Dec 19, 2018
"Disappointed at my spending. I brought my car in Midas to fix a big noise from its engine.It still does make a noise although it did not when being ""repaired."" I kind gave up to remove the noise because my car is too old and makes various noises in vario"
Emmanuel O.
Dec 13, 2018
Expert opinions and work.
Rene W.
Nov 16, 2018
Thanks for always making me feel safe on the road
Rick R.
Nov 11, 2018
Joe was absolutely the best! He knew what needed to be done and he was very helpful. Highly recommended to see Joe if you have any issues with your car. Everyone was polite there and the place was clean. Definitely coming back!
John D.
Oct 28, 2018
We always get terrific service from the Palatine Midas. Only choice for us for over ten years now!
Charles H.
Sep 25, 2018
"The Midas in Palatine on the corner of Dundee and Rand lost the car's cabin air filter cover and put an empty sticker on the window without any details on it. When I returned to address the matter, the Manager could not or did not want to resolve the issu"
henry n.
Sep 23, 2018
"I've had considerable work done on my 2005 Chrysler 300, at this location. Suspension, brakes, wheel bearings, catalytic converters, they do it all. Been around cars for 55 years, Rafael, at this location, is one of the best in the business. Fast, safe, hi"
David D.
Sep 15, 2018
"I had been known their manager, Wesley, for years from the time he was Lake Zurich Midas manager. He and his staff always took care of my family cars and provided an outstanding customer service. Then he transferred to Palatine Midas, and he keeps taking c"
Rod D.
Aug 27, 2018
"The Palatine crew was able to replace a very rusted wheel hub that caused wheel to wobble and make very loud noise. It was an unexpected expense and wished the cost was a little cheaper, but I felt the manager was honest and informative."
Sherman G.
Aug 12, 2018
"Do brake jobs REALLY cost over $1000? The salesman gave me a ""discount"". I wonder if this includes installing a lesser quality brake pad and rotor? I thought brake jobs were about $200 per axle or about $400 for both."
Joe W.
Jun 19, 2018
Happy with the work that Wes and his crew provide!
John D.
May 20, 2018
"Always honest, friendly folks... I've been going to the Palatine Midas at Rand and Dundee for over a dozen years now. They've helped keep a couple of beaters alive for me until I could afford to replace them, and always done a great job."
H V.
May 03, 2018
"I had gotten new tires on my car and wanted to make sure that the wheel alignment is still good, even though I wasn't feeling any tugging. I saw on the Midas Palatine website that they had a free Alignment check coupon. I then called them and they (Tim) to"
John K.
Apr 30, 2018
Service was great and extremely quick. Knowledgeable staff and comfortable lobby. Definitely would recommend this place
Val K.
Apr 15, 2018
"I was recommended to change the cabin filter, but after I refused to do that some parts were left in my passenger seat and even more one bracket still missing "
Annette F.
Apr 06, 2018
Great customer service!
Joe M.
Mar 06, 2018
Had a suspension problem with an older Mazda 3. They fixed it with absolutely no drama and at a very fair price.
Faviola P.
Mar 05, 2018
Great experience!
Ambrose E.
Mar 01, 2018
Awful service. Complete rip off artists. I was ridiculously overcharged. Management threatened me. The district manager never reached out to me over my issues and left them unresolved. Then their manager called my place of business and asked my manager to
Danisela O.
Feb 21, 2018
knowledgeable and clean shop.
Robert B.
Feb 19, 2018
I stopped for an oil change Got great service in a very timely manner and also got a coolant change at a good value based on meeting with the tech manager and staff.Will go back for all my auto needs
Marilyn A.
Feb 16, 2018
"Went in for oil change and to see why a couple of warning lights were on. These guys helped me wade through The list, so I would be able to drive a safer vehicle and afford the repairs. I will never go anywhere else!"
Renee W.
Feb 14, 2018
Wes is always very pleasant and accommodating. I have complete faith in their suggestions and abilities.
Daniel O.
Feb 14, 2018
"Good service, keep it up guys. A little bit pricey but otherwise good job."
BRIAN M.
Feb 06, 2018
A break line on my delivery van went out late in the day. The team got me in the shop just before closing and had me on the road again shortly after opening the next morning in time for my scheduled delivery. Thanks for saving my butt! If I ever have vehic
Joe W.
Feb 05, 2018
"Very happy with the service , Don even gave me discounts to help lower the price for my brakes and alignment. This is my place to go for my car repairs."
Jeff T.
Feb 01, 2018
Great job on the oil change
Heather S.
Jan 23, 2018
I have been going to Midas for 7 years. They have always been so nice and have taken great care of my car! I would highly recommend Midas to anyone at the Palatine location on Dundee Road.
Amy H.
Jan 19, 2018
"Everyone was very nice and answered all my questions, they were upfront and honest about costs and options."
Kim S.
Jan 17, 2018
This is the only place I take my car. They are honest and they do a great job. Thank you Midas Palatine
Angela M.
Jan 10, 2018
"Every time we come in for a service, they are polite, fast and accurate on what we need completed. I would highly recommend this location. "
Ambrose E.
Dec 30, 2017
Complete rip off charged unnecessary diagnosis fees and replaced parts just to cover their inefficiency. Overcharged me over $600. When questuoned about parts and a bill management refused to bench test the good starter they replaced could not explain iver
Alicea B.
Dec 22, 2017
I had my car tested at another auto place and they told me my battery was at the end of life and was gonna sell me $150 battery. Called Midas because I had an oil change appointment n let them put my car in the machine. Not only was the workers as Midas sw
Alexis R.
Dec 06, 2017
I called multiple car shops to get a quote for brakes and everyone gave me a hard time and would not just answer my questions... that was until I called Don at Midas. He answered all of my questions and was very friendly. He let me know what I needed to ge
Craig G.
Nov 25, 2017
"Very good service, called early and got my car in and repaired in less than a few hours. Don was fantastic, and gave me a good price for the work needed. Will be back to service my other vehicle in the near future!"
Mark G.
Sep 29, 2017
"This is the only shop I bring both my car and my wife's car for oil changes and service. The staff is upfront, personable, and polite. More importantly, the service is excellent. There can be a wait sometimes, so come early and prepared. You won't be di"
Alex M.
Sep 14, 2017
This is a great Midas. I always get a first class service at this Midas location. Both management and employees at this location are great and they always go above and beyond what is required. They are an amazing group of people and I will recommend this M
Walt B.
Aug 31, 2017
Have been going to this Midas for a number of years. They do good dependable work. Trust them to take care of the work to be done.
Dave B.
Jul 25, 2017
"Overall they did a good job. The only thing that they need to watch out for is the sticker that they put on the window showing the mileage for your next oil change. They need to make sure it is correct. After my oil change, as I left the place and got home"
Nancy Q.
Jun 06, 2017
Almost no wait. Had coupon. Check everything on list. Offered one suggestion but when I refused accepted my decision without arguing. In and out in less than 45 minutes. People professional but friendly. Will return when needed.
Kristina L.
Oct 17, 2016
Service was great! Very friendly and accommodating. They were willing to squeeze me in last minute before closing and were very helpful. Would definitely recommend to others!
Roman S.
May 13, 2014
. Last time I came to change oil in my car 04/06/2014. After 30 min. service mechanic came to me with oil plug in his hands. He show me pieces of foreign metal along threads on the plug. He told me that female threaded hole in the oil pen is damaged and I
Roman S.
May 06, 2014
. Last time I came to change oil in my car 04/06/2014. After 30 min. service mechanic came to me with oil plug in his hands. He show me pieces of foreign metal along threads on the plug. He told me that female threaded hole in the oil pen is damaged and I
Ruvim S.
May 06, 2014
. Last time I came to change oil in my car 04/06/2014. After 30 min. service mechanic came to me with oil plug in his hands. He show me pieces of foreign metal along threads on the plug. He told me that female threaded hole in the oil pen is damaged and I
Roman S.
Apr 15, 2014
"I'm senior citizen, not driving too much and changing oil in my car every three month. I started to use Midas Oil Change service in Palatine over one year ago. They provided very good service first two times. I had never waighted more than 20minites, inclu"
Roman S.
Apr 15, 2014
"I'm senior citizen, not driving too much and changing oil in my car every three month. I started to use Midas Oil Change service in Palatine over one year ago. They provided very good service first two times. I had never waighted more than 20minites, inclu"
Roman S.
Apr 15, 2014
"I'm senior citizen, not driving too much and changing oil in my car every three month. I started to use Midas Oil Change service in Palatine over one year ago. They provided very good service first two times. I had never waighted more than 20minites, inclu"
Roman S.
Apr 14, 2014
"I Have used this service to change oil over one year, was happy from beginning. Recommended to my wife. Last time they show me oil plus with pieces of metal along the thread. Those metal pieces came from damaged thread from oil pen. I ask service manager t"
Roman S.
Apr 14, 2014
"I Have used this service to change oil over one year, was happy from beginning. Recommended to my wife. Last time they show me oil plus with pieces of metal along the thread. Those metal pieces came from damaged thread from oil pen. I ask service manager t"
Roman S.
Apr 14, 2014
"I Have used this service to change oil over one year, was happy from beginning. Recommended to my wife. Last time they show me oil plus with pieces of metal along the thread. Those metal pieces came from damaged thread from oil pen. I ask service manager t"
Roman S.
Apr 14, 2014
"I Have used this service to change oil over one year, was happy from beginning. Recommended to my wife. Last time they show me oil plus with pieces of metal along the thread. Those metal pieces came from damaged thread from oil pen. I ask service manager t"
Roman S.
Apr 13, 2014
My family have used this place to change oil for the last two years. At the last oil change in my Honda Accord service guy came to me and show oil plug with piece of metal along the thread. He explained that foreign metal came from oil pan. Plug was screwe
Jay H.
Sep 24, 2013
"I took my '04 Explorer in yesterday mainly because my ""Check Tire Pressure"" light kept going on and off. I was greeted with exceptional professionalism by Gary Crawford. He not only assured me that my tires were fine, but also realized that it was time fo"
va h.
Jun 15, 2013
"I went in to get an estimate. I was there for 2hours when i received the estimate it was ridiculous, they pulled the records from a previous car I had and common sense should tell you different car i . The guys that work there are rude this place is a tot"
Keith N.
Apr 12, 2013
"I recently had oil changes for my 2012 Chrysler 200 , 2006 Chrysler 300, the staff was great, did a excellent job for me & my wife. After reviewing what had been done on the 300, the staff advised I was in need of new tires, saying I would be ok if it didn"
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