Employee at the check-in was very personable. He communicated the details of the service and the price beforehand. He seemed like a great guy.
They were up front with problems and didn't try to up sale me on anything. A plus in my book.
The employee, William, was very kind and worked very hard to get the oil change done by the time we needed the car back. Very polite and professional.
I showed up and they took my car in and then said they didn’t have the part when I said I couldn’t come back until the end of the day they said come back at the time that you’re available and they got me right in when I came back
Very easy to schedule drop off, was notified of updates as needed,and service completed on time. Great service.
The cost of service is too high. A brake job should not cost $1500.
William is very good to work with keep you informed of what’s going on and available time when your car will be ready.
My service associate was very welcoming, came out to the vehicle with me to see what the issue was. He was very clear with all of my questions and went above and beyond to get my tire to the store. It was not in stock and he knew he had a guy out and about so he called him to get my tire on his run. Only took an hour for the full tire change and out the door!
Brian was able to schedule me one hour after I rang to check availability. The work was completed before I had the time to finish my cup of tea. Thanks!
had a flat tire. It took only 20 minutes to patch a tire.
Brian and William both communicated everything well and were friendly. I also thought I needed all new brakes, but they didn't oversell me and only sold me what I really needed.
Brian was very professional and helpful.
Everything went smoothly and I didn't have to wait terribly long to get my cabin filter and air filter replaced.
Over 100$ for an oil change, I would have gone to the dealer for that. No price ever ever given.Price should have been told on phone. I would have never gone.
The sfaff I met was so friendly and nice.Of course the job was professional.I satisfied.
I submitted an extremely positive review about William and team right after I left! I couldn’t wait!! So hopefully you got that and my comments will be noted! Such a great experience
The mechanics and manager at Midas identified a problem with my car that the actual dealership could not properly identify TWICE. Midas staff talked me through their findings and explained the testing they did to confirm the diagnosis. They are honest, trustworthy, highly communicative, and had my car fixed the same day. They even waited a few minutes after close for me to get the car so I wouldn't be without it over the holiday weekend. These guys are TOP NOTCH and I will never take any of my cars anywhere else again.
The staff where nice and completed the services I came in to have done.
Mio efisientes y profesional su trabajo
The price quoted for the brake job I needed was way over-priced. I was able to find another place and have it done for $200 less
Great service, friendly staff, fair prices.
Service was excellent. They spent the time to show me under the car and explain everything.
The manager William was very through with explaining all the work. He broke down all the expenses.
Service was excellent. They went above and beyond
Love this location and the staff!
William and Brian are absolute rockstars. Did a fantastic job keeping me informed and apprised as to what was going on with my vehicle throughout the process.
I was on a tight budget and they worked with me to replace only what was immediately needed.
Easy to schedule my oil change. They had to order a part and even though it took some time, they were communicating with me the entire time and it was still a good experience. I always feel taken care of when I come here.
Great service and did the job right
Misleading website. The tires I was supposed to get are not available in my area
Joe from Elk Grove Village.
First time visit, friendly and knowledgeable staff, great/fast service!
The customer service will be the reason I would return. William was so clear in explaining the issue my vehicle had and knowledgable.
They got me in right away a few minutes before my scheduled appointment. All went well!
My car smelled very bad when I picked it up. I believe the associate working on my car was not clean and had created the smell in the car. No big deal because I just used an air freshener but other customers might handle that differently.
Easy appointment, scheduled immediately, no wait. Lifetime brake pads. Quick work, less than estimated time.
Associates on the front end were great. I can only assume the associates in the garage area are also!!
The Rep. was very nice and professional
The people at Midas are fantastic at their jobs and have terrific customer service. I highly recommend William Odishu to help service your car. Five stars for sure.
William and his crew are very professional they help with any questions you might have and they make you as control as possible while you wait. Highly recommend!!!!
William and the other workers were really nice and considerate. The service was done in 15-20min and the price was good.
The two men in the front Desk were so nice and explained my brake problems to me. I came in for oil change.
"William & his crew were honest, knowledgeable and professional. Thank you!"
The last time I went there I was being sold services I didn't need at the time. I told myself I wouldn't return.
"First time doing an oil change on my new sports car and at a Midas! Quick, friendly, and professional service! Even gave me a slight discount ?? Another thing I found different than the way other shops operate, after my oil change, Midas placed a sticker"
William was very helpful during my visit and took care of the problem with my car tire right away. Good customer service at Midas. I will be coming back if needed to this location.
"They lie about the work and do more than is required. Then when you go to pay the bill, they try to add 25% by saying the parts cost them more than they expected. But they expect you to pay it, even though you have a written contract. When you ask to talk "
"Im not sure if he is owner or manager, but the white guy was super friendly and nice. Thank you."
"Extremely friendly. Extremely efficient and in my experience extremely honest. i recently had repair/replacement on brakes, tires and an oil change and couldn't be more pleased with the experience over all!! "
This place was GREAT when Steve and Sean were running the store. It is the absolute worst now!! They tried to charge me $80 for an oil change/tire rotation when I had a $24.99 coupon from their website. Dropped off the car on Sunday evening. I had made
"I went there, left my car. Got called like an hour later and told it?s all done. I go there, my light for service is still on. I told them to turn it off since it requires computer? couldn?t figure it out for more than half an hour and then told me it?s do"
"I do my tire service at this location on my truck and my car.My truck purchase a 4 brand new tires warranty for 50k and I got less than 15 already gone, Midas store don't replace because they have no warranty on tires you have to go thru the manufacture, s"
"You could not ask for a more professional and understanding staff. William and Sam explained the situation, gave me an awesome price and took care of me quickly and efficiently. "
Everyone there was very nice. Explained everything clearly. On time quick good service. My car is running great!
THIS WAS THE FIRST TIME I WENT THERE AND I WAS VERY HAPPY WITH THE SERVICE THEY PROVIDED. I DIDN'T HAVE TO WAIT LONG EITHER.
Honest service writer. Very helpful. I was able to get my cars oil change done quickly. No ups no extras. Just courteous service
made an appointment and got in and out on time. great service
I always have great service at Midas. The staff are awesome
"I was charged $89 for a synthetic oil change instead of $69, as advertised. And it says on the receipt that they check and top off washer fluid. I checked mine the next day as I was leaving on a trip, and found it to be almost empty. I had to add 3/4 gall"
I have been going to midas for over 10 years. The experience i have with them had been great.
very goood service, very plesant experience
always see Steve He will correct any problems that you might have.
had one problem but store manager Steve got it all fixed right away. all ways go and ask for Steve.
i always have a great experience with Midas. Great service everytime i need something done.
steve is a great person to work with will be there again.
They were quick and reasonable. Would go back
Excellent service as usual!
Steve and Ray always do good work great service
I always been treated with respect, i have been told what was needed and a estimate was given. Great service
Excellent service very happy
Outstanding service. Fast.
I immediately had to replace a dead battery and mistakenly arrived at the wrong shop location at 6pm which was their closing time. They didn't hesitate to service my jeep and graciously extended a discount that nearly matched the cost i received from the
Steve is fantastic! I honestly hate going anywhere else. Location is super convenient for me to swing by after work and service is always quick and really friendly! I have the most annoying Chrysler in the world and they make having one a little less painf
Outstanding service thanks again.
The staff is amazing!!! They are all so nice and friendly! Everytime I bring my vehicle here I know that they will take care of the problem! I recommend anyone to come here!!!!! Customer service is more like 10 stars!!! Their work is A*!! Thank you Steve f
"These guys are the best for all my SUV needs. From oil changes to brakes, my SUV is always serviced with great on board knowledge. I never have to worry about any of their services. Never had an issue. Been going here for a while, and plan on future servic"
I've been having my vehicle service at Midas for close to 10 years or more. I've been told what I needed and its been fix without any issues.
Great as usual...Professional
"Have been going here for years, staff is friendly and straight forward with their customers. Had an oil change today and they found a bad tie rod so I also had the repair done. Trust your car with these guys, great service, warm waiting area and no BS here"
Steve and Sean are great to work with. I have given them a lot of business and they are super knowledgeable, communicate well and are extremely fair! Kurt Angst
This car was total in August 2018.
Excellent, very quick and good guys
"We have three automobiles in our family and we ABSOLUTELY TRUST Steve and ALL the guys at THAT Midas to keep our cars running smoothly and SAFELY. Like I said earlier, they ARE Hands Down The Best in the Business. Thanks Guys!!"
Good service. Would recommend
Excellent service, worked with me on pricing, great warranty, friendly staff who explained all aspects of repairs clearly
Awesome, great awesome service
Steve n Shawn n Dave n everyone always great. I take all my family's cars there- yes I do !!!!!
A little bit expensive but excellent job
Listen guys!! Hands down to the workers at Midas Algonquin Rd and Golf Rd. I had some Rip off issue with NTB next door with nail on the Tires and rude guys at NTB. They wanted(NTB) me to replace my tires X2 because I have all wheel drive. I found that - th
"Outstanding. Fair, friendly and fast."
"Was in Chicago for the weekend. Had a headlight that went out. Got me in and out in 15 minutes. Very accommodating. Great work, guys! Highly recommend!"
I wouldn?t want to go anywhere else for my car repairs.
"This is my only car repair shop! Honest, hardworking mechanics and reasonable price. Keep up the good work! "
"After hearing a little rattling from underneath my car, I decided to bite the bullet and take my car in for repair. My husband had previously tried out Midas AH for his old Mitsubishi Galant, had a positive experience and recommended I give them a shot fo"
It was excellent, i never have any issues with midas .
Communication was great and my issue was resolved quickly. I came to this location because it is right by my office. I will. One back because of the great service.
I love going to this Midas. They're very flexible with my schedule and their service is outstanding.
"I tried twice to contact the Arlington Heights location through the website to set up an appointment. The website promises that an appointment confirmation will be sent within 30 minutes of making the appointment request, as does a form email Midas sends "
Thank you for getting me through a bad day.
"I always do my own repairs. But now Im 50, and forget Im not a teenager anymore. Since I hate paying people to do my work for me, when I have no choice, I take my cars here. I hate to say it, but Steve and his crew are better at fixing MY OWN CAR than I am"
Highly recommend getting work done here
We are a multiple car family and they consistently treat us fairly. They do only the necessary repairs to keep our vehicles safely on the road. I'm grateful for their professionalism. They have saved our family many thousands of dollars. Thank you guys! Yo
Very good job ...recommended
The guys there are always very pleasant and helpful. Oil changed quickly and my vehicle was taken care of. Midas is the only place I will take my vehicle.
"Very professional, quick, friendly service & reasonable prices. Gave us options for the fix. Never been here before but will definitely be back!"
I paid for an oil change. I suppose they checked my tires air pressure. A day later I noticed one of my tire air caps was missing. I don't know for sure but I think someone forgot to put it back on.
"I did not get a call when my vh was done, but that was ok :) My review is for Shaun LeFevre. He is the 1st person to ask for my email to send me coupons. I really appreciate that. I had asked before if there was a frequent shopper card (ex: 6th oil change "
"Recently, I have had the pleasure of taking Midas 797 algonquin rd. and General Mngr. Steve Hubbell to court. Well it was not a pleasure because I lost. The owner and district mngr. were there along with Steve Hubbell, against me, the little guy, the custo"
"I drive one hour from home to visit the Arlington Hgts location cuz I trust them to do good job, on time, reliable. "
"As always, Midas does an amazing job diagnosing, explaining, and fixing the problems with my older car. "
I?ve been going here for routine maintenance and now some break work. Each time they take a minute to explain what is going on with the car and why something needs to be fixed. They will even recommend waiting on particular work instead of upselling. Comfo
"Joe is fantastic, along with Steve n everyone else there. A trusty place it is for my family's 5 cars- yes it is."
"This place has never disappointed. Service is always done reasonably quick.My favorite midas location is on Rt. 64 in St Charles, but this place is very good too!"
I have gone to this particular site a number of times for an oil change and each time they found something that needed repaired or replaced. The first few times I was very happy with the service that I got and glad for their input and trusting that they we
They repaired a leak in my tire and provided recommendations for other areas of the vehicle that required fixing in a short amount of time and cost me very little.
We have all our shop vehicles serviced at this Midas. The staff is always accommodating and helpful. We'll continue to bring our vehicles here for service.
"Thw owner of this shop ,and 2 other midas locations is a liar and very inconsiderate person. He treats his employees exceptionally porrly, and after they try to do things with his best interest in mind and they go over and above to try to help him and his"