ABSOLUTLY NO ISSUES, Roman & his team are amazing!!!!
The noise that i was concerned about was fixed
Because Of the way I was addressed to. I felt very helpful and not ignored. I felt kindness. And also my car was really worked on- When I drove my car, it felt very different because it was worked on. Months ago, I went to Canadian tire for oil change, and I was shocked how they put black concentrated oil in my car-used oil. And I had to pay $260 for dirty used oil.
I showed up at 11:12 for an appointment from 11:30-1:30 PMMy vehicle sat until 11:48 AM before some one even approached it.I paid my bill and got my vehicle back at 2:02 PMI had assumed to replace brakes and rotors would have been done in the 2 hour appointment time.I waited for the vehicle.I had specifically chosen this time as I had a meeting for 2 PM, downtown.I arrived at 2:30. Late. Service was very good. Let me know how long this will take next time.
I trust them to not over sell me. Prices are reasonable. Friendly and professional.
Roman and his team were exactly what you want in a shop, courtious, they kept me up to date on what was happening and went over the top to ensure my satisfaction. They now have my business.
Kept car for 6 hrs for alignment, got a call at the end of the day that they were not able to do as they did not have time. WHAT WAS THE APPOINTMENT FOR THEN? They did do the tire swap on rims though
Roman provides timely update which really enhanced the overall experience. Helping me on troubleshooting the actual problem will be another big plus to the visit.
Very good is very far above the norm any more...be happy
They said my heat shield was loose and would I like them to fix it so I said sure it took the fellow about two minutes and it cost me $75 for them to tighten the screw. I think that’s something that you should let me know before they do it, I could’ve tighten the screw myself.
Since I started coming to the Midas location on 16th Ave in Calgary AB, I have been treated with respect. Received transparent information and not pressured into any services not prepared for. Roman and Vincent have truly been great to work with.
They are professional and good communicators. I greatly appreciated their help. Will recommend to others for sure
Roman Lopushinsky was outstanding. He was very friendly and explained everything regarding the problem with my muffler. There were pictures taken to show the problem under my car. My muffler was replaced in a very timely manner. I was happy with the service and with the invoice. The price was very reasonable. I will definitely return and I will also recommend.
The gentleman at the front was very friendly and helpful. The reception area was clean and comfortable.
Roman got us in right away and was able to do the repairs.
Visiting from England and had to find tyre location that would fit us in and provide a first class service for my daughters car (she lives in Banff). The main service guy was professional and courteous
Great customer service and fast work
Complete and test repair properly. Parking brake was “fixed” but it would not function properly after picking up vehicle. I needed the brake to work for the week but had to adjust plans because of improper service.
Friendly staff, fast service
I bought tires and had them mounted. They were timely, extremely professional, and very personable. As a nursing mother to a newborn I felt comfortable feeding my child at Midas, which is very uncommon. Roman the manager even offered a private place for me to change my child. I was very very impressed
I purchased tires in May 2023, being told my tire change would be free. That they would mark on my file. I was not confident this would occur, as in the past, companies have "forgotten" to mark things on my file. I was credited my tires change as per May conversation.The appointment was scheduled with less than a week to wait. I was able to drop my vehicle off prior to the store opening. They contacted me throughout and did not push any services on me. I was running late and they were initially going to try to stay open for me. I could not make in a suitable time therefore, asked if they could leave my key in vehicle. They did so along with a little Halloween treat.I came to this Midas due to issues with several mechanics over the years and thus far they have remained true to their commitment to be clear and transparent about repairs. And be diligent with services. I have truly appreciated them.
Roman was very friendly and explained any questions I had. I highly recommend the 16 Ave location. Fantastic crew. I couldn’t have asked for a better place to take my car.
REPAIRS TO MY VEHICLE WERE DONE QUICKLY AND EFFICIENTLY. STAFF WERE VERY FRIENDLY AND HELPFUL. EVEN PROVIDED ME WITH A RIDE HOME AND BACK AGAIN TO PICK UP MY VEHICLE.
I was promptly taken in and dealt with honestly.
Check boxes were all checked okay ,however no check was done as the installer missed two items that would require further action. Ge just ticked off the boxes. I received " Sorry about that".
Roman provided great service & communication
Went in for only ac check but it ended up being a full inspection. Also the ac didn't get fixed as they could not find any problems and the next day it stopped working.
I had an excellent experience with team's MIDAS and I'm very satisfied with the quality and service, for sure I'll recommend it to anyone Thanks
Roman was very helpful and courteous !
Competitive prices and quick service.
Clear explanation of needed services and fast deliveries
It was done proper In an honest fashion.
Love the services all the time
Job appears to be done quickly and efficiently
Everything was just easy, from the drop off to the pick up was easy.
Customer service was excellent. Both staff members present were helpful and welcoming. I greatly appreciated the photos provided when communicating about recommendations regarding maintenance (ie photo of filter needing to be replaced).
Drop off was easy.Staff were friendly and polite.Time line for service was within expected
Kirk says they’re good for everything. Not just a tire store.
I received good service right away and it was all exactly what I’d hoped for.
I had been searching for a reliable mechanic after a number of problematic experiences. I had been through 2 dealerships and one local mechanic. The issues was always the same, locating a new expensive problem every visit. I was tired of the game. They had once again quoted me thousands of dollars to fix something on my vehicle, so I left and contacted Midas.The Midas staff I spoke to about this alleged new car problem was understanding, communicative and chose to view my vehicle before quoting a price. He found the problem not an immediate issue, but did find a small issue. I was able to do a number of services I had been trying to do, along with the issue they found and saved money. They were timely, efficient, and highly communicative. I appreciated them.
Great customer service support and explain other issues in the car which is not seen in other competitors
No appointment, drop off, timely service. Would of appreciated quote options for products vs just a premium quote, after calling back find out there was a lower cost option for my service and truck, was very happy and less nerves about the potential bill.
I like the free vehicle inspection that was included. Brilliant idea.
Great friendly experience dealing with everyone. Tried to save me money on services I didn't need at the time
Everything went very well and everyone is very friendly .
As mentioned, the staff was friendly and knowledgeable. They did the work in a speedy fashion, completed the work well, and the entire process was stress free.
I didn't have an appointment. This was my first time to visit Midas. I was not sure how it works. It turned out that drop-in and pick-up was way easier than I thought. Received text message with service report link to explain everything they did. So easy to access and understand. Done in a couple of hours and very impressive about the whole service. No hard sale and hidden charges. Efficient and professional. Definitely come back for next service. 5 stars.
The shop manager Roman was friendly and nice to talk to. The service was explained well, although there was a price difference before and after the estimate. However, the reason for it was reasonable and the manager gave me a free oil change for the price discrepancy. I am highly satisfied for the quality of the service and professionalism. I am thinking to bring more of my friends and my business partners if they need auto service like brake pad change or oil change. Thank you for your great service, Roman.
Human kindness an understanding
Dean is very friendly and made me a wonderful coffee ☕
they didnot inspect my car didnot tell me any problem .
I’m thrilled with my first experience with this location. This was my second oil change.I have witnessed great customer services while waiting. Honest and truth worthy location.
Roman was able to fit me in as a walk in with an exhaust problem. His service is second to none. It was like walking in and talking to a longtime friend who was willing to help me out with my truck.
Overall experience was great, but since the waiting area is a bit small, and no entertainment whatsoever, i stayed on the nearby coffee shop. Not an issue for me though. I commend the complementary check, they found problem with my car’s sway bars. The shop’s location is strategic too for it is just few steps away from NAPA.
Store Manager was respectful and knowledgeable. Explained the details of the assessment and work to be done.
Roman was great to deal with. There was a post installation adjustment required at he took care of it.. Great job!
Nice staff great services and fast service
Convenient location, fair pricing, good services
Friendliness of the clerk and also the price
Roman is very friendly and communicative. I got what I needed and it was done quick and done well
Professional, ontime, as promised. Able to wait
The gentleman who helped me at the desk was amazing. His friendliness, demeanour and communication were all above average. I am absolutely coming back to mitis based on my experience probably the best service experience I’ve ever had I especially like the reports that I received I’ve never seen that before and think it was fantastic.
There was a delay with the return of the vehicle due to an ongoing problem with heating system in the car and getting it working fully.
Honour promotions!! Oil change "promotion" means every customer should be charged the promotional price. Instead told I needed to mention a coupon!!! Coupon-promotion are 2 different things!
No nonsense team and location. Reasonable pricing. Constant communication and timely replies. Friendliness, politeness and professionalism. Educational in reasons why issues were occurring and recommendations of what was necessary and what could wait and why. And overall good shop with a a good online reputation. That's why I have returned the last few times.
Easier online booking for convenience
"I was visiting my daughter who is a student in Calgary, I noticed her car was making a noise that was not right. I know a little about mechanics and knew this was not something that could be ignored but was in no position to deal with it. In Winnipeg, I h"
"Our family brings all our cars here for service. Recently, I came in on a warm slushy day because my windshield washer fluid line snapped in two. I couldn?t see while driving. They quickly fixed it at no charge. Thank you! Always friendly, helpful and pro"
"Best service on an oil change ever . Courteous, fast and great price . "
The front desk was very friendly. I sat and waited and had great conversation. I had a coupon so it was a great deal as well!
"I took my vehicle in for the oil change and tire rotation promo. Service was quick, clean and a great value.What impressed me most was how they handled our miscommunication, the manager went out of his way to make things right. Old school customer serv"
"Amazing service , quickly fixed everything I asked for a great price "
"Everything was handled well. Good, clear description of what was done to the car. thanks."
Thanks to 16th Ave Midas for the excellent service today. I was in a pinch and your team seamlessly got me back in the road. Quote and final bill were spot on.
yes they were honest in telling me what was wrong .did what was needed
"I think they give upfront and amazing service. They only fix what you need, and never suggesting you to try other services which isn't recommended for your vehicle. "
As always fast and friendly service. Thats is why I keep going back
"I have been taking cars to Hunterhorn Midas Muffler for years now and my ex even trusted them with his precious classic car !!Brian , and the manager before him, both work hard to make sure their customers are satisfied with the work . I have never had a "
I booked on line for an oil change at the posted internet price. After the work was performed I was informed they were not a participating dealer for the lower price service That would have been nice to have been told in advance I might have still h
"I?ve been going to Midas for years. The guys are great, treat you well and they?re honest. Numerous times they?ve gone out of their way for me. Great shop!"
"Got my daughter's vehicle in the same day and replaced brakes, did an oil change and replaced lights for half the price we were quoted for just brake replacement elsewhere in Calgary. Exceptional service and best prices. "
Honest about what was making brakes squeaky. Did not try to charge us for stuff that we did not need.
Just was recently booked for an oil change on 16 Ave NW Calgary. The owners changed and the new man treated me like I am doing him a favour servicing my car at this location. I was booked for san appointment and it took 2 hours and longer and to get it don
"For starters.One fellow complaining to other fellow, tech is not filling in paperwork. Comments that if he does 1/2 his job then should get 1/2 the pay. Not very comforting when this is the tech working on my car.I asked for a check on front tire as has "
"I went in for an oil change. My car was making noise and shaking weird. It was fairly quick, they gave me some advice and I was done. I appreciate the fact that they didn't try to sell me anything extra with a scripted line pitch like other places I've bee"
"I made an appointment to get a battery changed in the morning and it was done that same afternoon. The wait time was minimal, and a couple of other services that need to be done were brought to my attention. Everyone was friendly and efficient. I was very "
I took my car in on Dec 27 with no appointment to have them look at a shock absorber that I had installed there 6 months ago. They got me right away and replaced the shock under warranty. They also found a brake calliper that was defective and that was rep
Was quoted $1900 for brakes and took it elsewhere and got it done for $400. Midas recommended work that didn't need to be done. They swapped out all seasons for winter tires and they won't even see that business from me in the future. Do not take your vehi
I thought I needed my brakes done and so I booked an appointment asking them to replace all four brakes. I received a call back saying they were fine and they wouldn't replace them. Appreciate the honesty!
Had an appointment on a Saturday morning at the Hunterhorn Plaza location and they thoroughly checked out my older vehicle. I was there for a second opinion and was sure glad I made the time. Saved me hundreds in ?essential? repairs that a NAPA store had
Don't Go.Make sure to check work on car.I didn't and got screwed.
"Stopped by on a Saturday, with out an appointment, to check a noisy muffler. They assessed it right away and fixed it within the hour they promised. "
"Had my front rotors, pads and one caliper changed along with an oil change. Had to wait for parts, but the coffee was good. Well done!"
On time and on budgetDependable staff
I was extremely pleased with the service I received. The technician was very helpfull with my questions and the estimate was accurate. I would recommend this location to anyone.
The guys are straight up and tell you what you need done and don't need done. They are prompt and get it done.
very personable staff. Great service and price compare to others!!! I would definitely have my oil service done here again! Thanks guys *)
"My Smartcar was serviced at this location and I was very pleased. The wait time was very acceptable. The staff were professional, knowledgable, and friendly. I would recommend this location to anyone."
Had an appointment for a oil change. I waited for my car. Very relaxed place. Manager was professional and very knowledgeable about vehicles. I recommend this business!
Great work and friendly service
There was a guy that used to work there about two years ago that was AWESOME and tried to always help. I wish I could remember his name I have his card somewhere. The new management isn't all that good- same workers pretty much. But few of them told me the
"Besides dealing with the issue that brought me to Midas, Brad cleaned an oil-soaked cover before I put it into the back of my car. I appreciate the extra effort.I?ll be coming back to Midas."
I trust the manager to tell me what needs to be ?really? done. They are on time and have fair price. Have sent friends to this shop to get work done.
I have found a rusted and reliable repair shop. Great advice and fair prices.
"Great Service, Job was well done ,however the cost wasn't much less less than the manufacturer dealer , Did save $15.00 thought it would be more, but still a savings a guess"
Everything was done on time and top notch.
I saw their ad saying $39.99 for Oil Change Plus TYRE Rotation. At the time of payment I was told that I owe $84. On being pointed to the ad the gentleman said this price is for small cars but my SUV needed Semi-synthetic oil therefore I was being charged
The ad outside the workshop said ?oil change and TYRE rotation for $39.99. But when my job was done they charged me $70 plus. When enquired they said that 39.99 is for basic cars whereas mine was an suv and consumes semi-synthetic oil hence the high price.
"Always been a Midas customer until today, went in for my regular oil change, always paid between $45-50, got a ridiculous charge of $82, for the reason that my Mazda is all of a sudden ? synthetic?, inwhich the last 3 Midas shops never specified that and c"
"In on time, work done right and on my way.Trust the guys to do what is needed and nothing more."
"Excellent, 5 STARS, amazing customer service, professional, knowledgable, best service I have ever had for my Jeep!"
I received excellent service and care from both the service manager Cody as well as the staff. My suggestion to the owner would to appreciate the great staff working there by giving them all a pay increase. In the end ownership will be the beneficiary of h
"I can?t believe I haven?t done this review earlier.I?ve been going to the Midas on 16th since I got my first car years ago, and they have been my saviours. They are always kind, knowledgeable, and honest even though I?m a university student with absolutely"
"Had a major overhaul done on our vehicle . From the first contact with Greg the experience has been a good one . Fair, well explained quote . Work done on time and within quote . Also had one quote declined because in their words 'not required"" Now in my "
"Good service, reasonable price"
Quick and friendly service
"Booked appointment 5 days prior. took vehicle in at 8 am, could not even find a parking spot and all bays were full. I initially was not informed that it would require the whole day due to excessive overbooking. Rescheduled appointment for the following We"
"This is my new go to place now that my warranty has expired. Greg and the team are great, knowledgeable, accommodating and most importantly, honest."
I was quoted $750 and a full day to repair what Midas accomplished for $36 in 15 minutes. I told the manager that he was my favourite person of the week. I will tell this story to all of my friends and family. I will always take my business to Midas.
I have been to Midas many times and am very appreciative of the good dependable service they provide. I always tell people about them.
"First time to this location with a problem and no appointment. They said they would try to assess my vehicle and did so, called me with the issues and had it ready to go before the end of the day. Excellent first impression and good service. Thanks "
Don was on his game. His mechanic noticed something wrong with my tires as he was doing my oil change and pointed out to Don who notified me immediately and adviced me that I needed 4 tires. He showed me where the problems were and after I gave Don the ok
Great people and VERY reasonable prices
Inspection with oil change service.Honest advise without the pressure of upselling services of unwanted expenses.
Needed the drive and ac belts replaced. Fast no hassle service and the most reasonableprice in my area.
"In and out in no time, I will certainly go back to Midas."
"I recently purchased the Winter Maintenance package from Midas, which included 4 new winter tires and a free oil change. The staff I spoke to provided options for the tires in all price ranges, and I felt they made good recommendations based on my budget a"
Very please with the service I received......It was my first time and I will continue going there.
Excellent service. I was in and out very quickly. Very well done!
service was quick and car was ready in good time.. Was updated in a timely manner.
I've been going to this location for the past few years for all of my vehicle maintenance and will continue to go this location because they are good guys and look after their customers simple as that.
"Went to this location to check my old Chevy venture van.met MR.Don he was a real honest man,even opened the door before their opening hours and helped me take delivery of the vehicle,fairly priced will surely recommend to friends to make use of this locati"
Excellent job. Pointed out an impending issue that others may have missed. Thorough quick great thanks. Very good personal service at great price.
Very good price and the personal on charge on the shop amazing !!!
"Always fast and reliable service at this location. Don, Mike and their team are always wonderful and go above and beyond to help. I have been taking my car there for about 6 years now and would not change that."
"I had read good reviews online so I thought I would try Midas on 16th out. I knew what I wanted to get done (as advised by my dealer) so I told Midas. They inspected my car and noticed some fixes were unnecessary, money saved. Also, the bottom panel on my "
"I've been going to Midas 16th Ave for many years. I've always received prompt service, everything well explained, and very congenial people to work with. They fix what needs fixing, and give me a heads up for what's on the horizon."
"I brought my Rav4 for brake inspection, staff said all brakes and shoes need to be replaced. it cost me $750 to replace all front and back. I kept the old brake pads and shoes and brought it to a different shop for verify those old brake pads and shoes are"
"I didn't really need anything done - just wanted to make sure the car was road-worthy for some highway driving. They changed the wipers for me and did an inspection. We are always impressed with Don, Mike and their team - they are professionals."
Not much information given.
"I have been going to Renfrew Chrysler for 7 1/2 years for maintenance and repair of my Jeep. That last time I was finally fed up, as I was sick and tired of them feeding me repairs that I don't need so that they can steal more money. So, I went to Midas "
"Through a recent string of bad luck, I found myself at Midas three times in as many weeks. Both Bryan and Don helped me get my old car back on the road with next day service and made efforts to save me money (over 200$). As a single woman with limited kn"
"I am so impressed with this Midas, I recommend it to everyone. I've dealt with Don and Bryan and both are excellent at their jobs and have high work ethics, something that is almost impossible to find in vehicle repair! I don't know the mechanics names b"