Billerica, MA Auto Repair and Tires
With convenient hours and locations, we make it easy to get your car repaired in Billerica. Our expert trained technicians are ready to fix your vehicle and get you back on the road. Learn more and request an appointment at Midas today - your Billerica, MA auto repair and service destination.
Oil Change Services in Billerica, MA
Our knowledgeable experts can recommend the ideal conventional, synthetic blend, or full synthetic oil for your vehicle. Request an appointment online or call your local Midas on Boston Road today to schedule your next service. Let us help you prolong the life of your car with our exceptional vehicle maintenance. Learn more about Oil Changes.
Brake Repair Services in Billerica, MA
For brake inspections or repairs, trust our expert technicians to provide quality service at affordable rates. We offer comprehensive brake services to ensure your safety on the road. Request an appointment online or call your local Midas on Boston Road today to schedule your next service and drive with confidence. Learn more about Brake Repair.
Tire Balancing & Repair Services in Billerica, MA
Tires are crucial for safety, connecting your vehicle to the road and ensuring your ability to brake effectively. Your vehicle's ability to come to a stop depends on your tires having a firm grip on the road. Request an appointment online or call your local Midas on Boston Road today to schedule your next service and ensure your tires are safe for your car, truck, or SUV. Learn more about Tire Service.
Wheel Alignment & Suspension Services in Billerica, MA
Trust Midas for expert suspension and alignment services. Our professionals inspect wheel alignment, struts, shocks, and suspension to ensure a safe and comfortable ride. Request an appointment online or call your local Midas on Boston Road today to schedule your next service and ensure your vehicle's stability and performance. Learn more about Suspension & Alignment Service.
New Car, Truck, SUV and EV Tires in Billerica, MA
Explore our extensive tire selection featuring top brands like Michelin, BFGoodrich, Firestone, and more. We have tires for most vehicles, including cars, SUVs, trucks, and electric vehicles (EVs). Request an appointment online or call your local Midas on Boston Road today to schedule the installation of a new set of tires for your vehicle. Learn more about New Tires.
Check Engine Light Diagnosis in Billerica, MA
Is your Check Engine Light on? This warning can indicate severe engine problems that require expert diagnosis. Rely on Midas professionals to identify and resolve the issue, ensuring your vehicle's peak performance and safety. Request an appointment online or call your local Midas on Boston Road today to schedule your check engine light service. Learn more about Check Engine Lights.
Muffler and Exhaust Services in Billerica, MA
Experiencing smoke, noise, or other exhaust system problems? Our professional car care experts will ensure your vehicle runs smoothly and safely. Request an appointment online or call your local Midas on Boston Road today to schedule your next muffler and exhaust system service. Learn more about Muffler and Exhaust.
Routine Auto Maintenance and Repairs in Billerica, MA
You can count on us for expert brake repair, scheduled maintenance, exhaust services, tires, oil changes, steering, suspension, wheel alignment, and more! Request an appointment online or call your local Midas on Boston Road today to schedule your next service and ensure your vehicle's reliability so you can drive with confidence. Learn more about Routine Auto Maintenance.
Car A/C Recharge & Heating Repair Service in Billerica, MA
Car heating and A/C systems deteriorate over time, leading to clogged hoses and potential leaks if not properly serviced. This can result in poor efficiency in both heating and cooling functions. Let us service your A/C and heating system to ensure it operates at its peak performance level. Request an appointment online or call your local Midas on Boston Road today to schedule your next service. Learn more about A/C and Heating Service.
Car Batteries & Auto Electrical Services in Billerica, MA
Experiencing a dead battery, starter issues, or alternator problems? For any electrical component concerns, trust our experts. Request an appointment online or call your local Midas on Boston Road today to schedule your next service to diagnose and resolve car battery and electrical issues promptly for smooth operation. Learn more about Batteries and Electrical Service.
Programs
ASE Certified
Motorists Assurance Program
Amenities
WiFi
Pick-up/Drop-off Services
After Hours Drop-off
Coffee
Complimentary Courtesy Car
Magazines
Spanish
Online Appointments Available
Online Tire Shopping Available
Payment methods
The Midas Credit Card offers instant credit and special financing options2 to qualified applicants. See store for details. Get Details
2 Minimum payments are required for each Credit Plan. Valid for single transaction only.↩
Credit card offers are subject to credit approval.
Midas® Credit Card Accounts are issued by Comenity Capital Bank.
The Midas® Credit Card is valid at participating Midas locations only.
Average Rating:
356 reviews
Adam K
Sep 23, 2024
I was able to get an appointment the morning after I wrecked my tire. They were able to procure the same make/model tire as the other ones I already had on the car and had it installed shortly after it arrived. Very fast and quick service.
Jon C
Sep 13, 2024
Very nice people, even bought me a doughnut and coffee while I was waiting. Very easy to make appointments, and their oil changes are fast and within budget
Srihari Bolla
Sep 04, 2024
How fast the work was done is amazing...i just wated for 45 mins and all my four wheels were balanced and alignment completed..quite amazing with the work and my car is running smooth now
Anonymous
Sep 03, 2024
Had a Groupon for a wheel alignment. Only took 15 minutes to complete which is suspect. Brought car in because steering wheel was not straight. Straightening the wheel should have been part of the alignment. Wheel was still crooked on ride home. Fixed it myself when I got home by watching a YouTube video. Lazy technicians these days.
US
Aug 22, 2024
I called the day before to see if they would accept a competitors coupon and they said yes. I went over the coupon and noted in my appointment. When my wife showed up for the appt, they would not accept coupon and charged her double what the coupon was. Unacceptable.
Staggy73
Aug 18, 2024
Fast , grat service.
tdunn555
Aug 16, 2024
everyone who works there is so knowledgeable and helpful. They understand that although a car is very important there are other life things that are also important and really help prioritize the needs of your car versus other issues in life. They have several payment plans to help pay for the car as well and not just credit card applications
Al T.
Jul 29, 2024
Five Star Service! My go to location for all my car’s needs. Knowledgeable and Friendly people, answers your questions and prompt service! Fair Prices…
Tenzin C
Jul 13, 2024
It was like fast and furious. Very fast service. José Mercado and team did a great job
Mo
Jun 05, 2024
A reminder message of appointment could be sent the customer.
Dani
May 25, 2024
Great job !
Izaklule
May 09, 2024
Was running late when picking up ma car …coz was using Uber . He waited for me
Patsiev
May 06, 2024
Competent professional fast service in clean friendly environment
ROSIE
Apr 30, 2024
Angel the technician did a good job replacing my four tires. He is polite and professional.
A C
Apr 26, 2024
We have been repeat customers with both cars that we own as we find everyone there to be trustworthy
Michaella W
Apr 25, 2024
I had my rear brakes done at another Midas location 8 months ago, I had my front brakes done about 4 weeks ago. My car started shaking and I heard a grinding. I called Midas because there’s no way brand new brakes/rotors should be doing this! They were able to get me in the same day I called and had to warrantee all of my brakes and rotors! They were so wonderful and my car is back in top shape! Thanks so much !
Smack
Apr 23, 2024
A1 services
Larry M
Apr 16, 2024
Friendly staff and prompt service.
Peter S.
Apr 15, 2024
The manager is personable and explains everything.
Tdunn555
Apr 01, 2024
Very reasonable and flexible and willing to help support a plan for my car and communication help with the dealer
Michelle V
Mar 18, 2024
It was easy to make appointment, i was taken close to appt. time, the vehicle was fairly quick, the employees were friendly and polite.
Kathyd242424
Mar 16, 2024
I was treated extremely well, I was shown, and explained what the issues were that were found on top of the service that brought me in here. I trust this location implicitly. I was there for a long time as my pickup had a lot of issues. It was evident that this location has multiple repeat customers as they were known by first name. This is the way people should be treated and create trust between a person and fixing their vehicle. They have my business and others that I’ll talk to.
JL
Mar 14, 2024
Very friendly staff and mechanics. Efficient service.
wildatheart
Mar 12, 2024
The owners, Brian and Michelle are great people to work with!
Michael F
Mar 11, 2024
Friendly staff and great customer service and communication
JoeG
Mar 09, 2024
Very satisfied with service, great staff!
Joe G.
Mar 09, 2024
Just a very easy and painfree experience
john harvey
Mar 08, 2024
Friendly, polite & excellent service
AE1492
Mar 01, 2024
Brian was easy to work with and his team was friendly. It was easy to make an appointment and the service was quick. Plus the price was cheaper than anyone else around.
Tim C
Feb 08, 2024
Great office service and communication. I also got to see the problems first hand underneath vehicle. They where also very friendly...would highly recommend this site in Billerica to anyone!
jha7892532
Feb 08, 2024
Everyone was very friendly, The mechanic pointed out our problem, explained the fix, & completed the work quickly
shriyansh
Jan 27, 2024
Even though the parts and the overall service costed a lot the associates explained me, performed some additional touch ups to the car, and provided me great pricing and after market service which is why i would love to come again.
Linda K
Jan 25, 2024
The customer service was great as always.
Great , Friendly , very satisfied with wotking with them
Jan 22, 2024
Very friendly , great communication and easy to work with
Steve E.
Jan 16, 2024
Everyone was very friendly, the service and pricing were clearly explained, and I've now brought our two vehicles here a couple of times. These folks helped us out in a VERY timely manner and have definitely gained our business moving forward.
Salim S
Jan 15, 2024
I had wheel alignment done there, im impressed with services. The staff were knowledgeable and friendly, and my car drives smoothly after alignment. Great experience.
Roette
Jan 09, 2024
It's a good location not far from my home, and the associates are really kind and good.
Steve C
Jan 04, 2024
The service technician explained clearly the existing condition and options to fix with no pressure.
D. C
Jan 03, 2024
I got two front control arms and rods changed. The material cost was shown as ~$650. I dropped the car at the store at morning, when the materials was not received. Not sure how long the work took but it should be between 4~6 hours. My estimate for the labor was ~$700, but I paid $1800 in total. The price was communicated at the beginning and I agreed with it. But when I saw the material cost on the final invoice, I felt the labor charge was a little high.The owner Brian and the technicians were nice. No complaint with the services. Just felt the cost was higher than it should be.
Wendy W
Dec 30, 2023
This location did the service on my car without having to make an appointment- very professional and kind people!
Dr. Anjani A
Dec 23, 2023
Nice communication
YW
Dec 22, 2023
My car is shaking in driving. Now the new tires were just replaced two months ago. I thought an alignment may help to take care of the shaking issue.This brought me to the Midas for the first time. The scheduling was pretty easy. When I got to the site, I informed the front desk that the car is shaking and hopefully doing alignment could help diagnose and eliminate the issue. I was told the car would be checked anyway.The service was pretty quickly done in about 20 minutes. I drove off and still find the car is shaking. Then I decided to directly go to Costco where my new tires were installed two months ago to ensure the tires were properly balanced. The technician found the tires's balance has no problem but the front wheels loose.Now I suspect the work quality at Midas: if the front wheels are in looseness, how did they do alignment? Did they just align the loose tires? What is the work ethic at Midas!
Don C
Dec 21, 2023
The owner was great and honest. The mechanics were efficient and friendly.
Kev Far
Dec 20, 2023
Michelle, Brian & Staff are very welcoming
MikeG
Dec 16, 2023
Very friendly and accommodating service. Down-to-earth relatability. A truly caring service team!
Sitaram
Dec 16, 2023
Quick and satisfying service. Friendly office associate.
StevenC
Dec 12, 2023
It was a routine oil change for my newly bought vehicle. The service was done quickly and efficiently and the staff was friendly. I was able to utilize a free oil change coupon so that made it perfect! Thank you.
Micky boua
Dec 08, 2023
I’m walking in to shop for my car tires and a manager is taking care of me very well and fast service thanks Midas of billerica ma
Michael l
Dec 07, 2023
Brian was very thorough and direct and the service took exactly as long as you said it would and the place was spotless and the bags of Doritos hit the spot at the end of a long day!
Cathy
Nov 30, 2023
Very nice gentleman and very pleasant when speaking to other customers. We have never been here before but I as a woman felt very comfortable
Casper
Nov 29, 2023
Train the associate and tell them about honesty.
Jeff F
Nov 27, 2023
Love the service
Sweet Lou
Nov 21, 2023
The employees are very professional & knowledgeable.Must say the K-cup coffee was also very good.
AdiC
Nov 18, 2023
We are repeat customers and trust the maintenance and care of both our vehicles to the employees at the Billerica (MA) Midas location.
Shabba
Nov 11, 2023
Great friendly service
Nana3
Oct 14, 2023
I went in for an oil change and the associate noticed how bad my tires and struts were. They showed me what they found and was able to fix my SUV in just a few hours.
Adi
Oct 10, 2023
Despite having many choices nearby, including other Midas locations, we choose to use that location as we have always been very satisfied with their service and trust them.
K istin
Oct 07, 2023
The owner Brian was friendly, helpful and very kind to myself and my family
Carl
Oct 06, 2023
Extremely upfront and honest
tdunn555
Sep 27, 2023
Friendly, upfront about cost, gives you options and tells you the real deal
WN
Sep 26, 2023
i am happy to have oil change.
Snoopygirl110
Sep 23, 2023
The whole staff was friendly and helpful. They did everything they could to help me out. Most importantly they only did what needed to be done and that's it..no over selling.
Rob T.
Sep 19, 2023
Brian and Michelle are always courteous, professional, and helpful. They got me in quickly and fixed the issue. The proof will be in how well things hold up and how soon till more repairs are needed, but for now, I am a very satisfied customer.
Ed D.
Sep 11, 2023
Clean, friendly and prompt service. Overall experience was A+.
John L
Sep 02, 2023
Hello Team,I had a 9:00 AM appointment and showed just before 8:30 AM explaining that I was a little early. Next thing I knew my truck was up on the lift and the problem diagnosed and fixed. I was out the door and looking at my truck clock and saw it was 8:30 AM. You just can't beat that service.John
ShirleyE.
Aug 29, 2023
Easy to get an appointment, easy to get to your location, pleasant people to deal with in the garage and in the front office. Very comfortable and p leasant waiting room. Service was very quick! In and out within 20 minutes.
Leslie S
Aug 29, 2023
I got the appointment I wanted. Met a friendly group of people. Service was like quick. in and out! Thank you all!
Carl
Aug 28, 2023
Material cost charged $105, Actual cost $9.50Labor charged $150 for 45 minutes of labor.
Jay G
Aug 22, 2023
I went to the location and was able to book an appointment very easily for within a couple days. The drop off was quick and Michelle reached out to me via text shortly after with the diagnosed issue. I gave to okay to go ahead with brake pad and rotor replacements and after picking up my vehicle it drives and sounds great.
David L
Aug 18, 2023
Courteous and fast service and good price
GraceT.
Aug 18, 2023
Customer service was the best, quick turnaround. Clean and very accommodating waiting area.
HD
Aug 11, 2023
Not notified about the waiting for the parts ordered
Anonymous
Aug 09, 2023
Excellent customer service provided in a professional manner
Cheryl M
Aug 09, 2023
I was given an appointment the same day even though they were busy, friendly service and great experience
Cheryl D
Aug 05, 2023
I had my truck towed there, and the work was performed the next morning. very satisfied with the timeframe, and also the customer service level.
Nonya
Jul 28, 2023
Nothing.
Al B
Jul 27, 2023
The location was, very friendly, work done in a very timely manner
Wayne N
Jul 27, 2023
The car was in need of brakes and the brakes were replaced.
Max K
Jul 22, 2023
Everyone was great! I dread getting work done on my car and everyone else was busy, but these guys really made my day
Melissa
Jul 22, 2023
If your part that you put in blows you should accommodate that patient to have it fixed sooner then 3 days. Listen to customers where they tell you what wrong.
DD
Jul 21, 2023
It is always a friendly and stress free experience when I bring my car to Meineke.
Pepsi
Jul 20, 2023
Every single employee was cheerful, competent and went out of their way to ensure customers were comfortable and up to date with process & status
Jeff F
Jul 15, 2023
No reason I have very high standards
QBostonBreed
Jul 12, 2023
Everyone at the Billerica MA location was very helpful and kind people . They provided the best service, snacks and also told me other issues I was having as well .
Michael L
Jul 08, 2023
I'm extremely satisfied with everything about my visit. The price was awesome the work was complete and of high quality and it was done way faster than I thought it could be done
Logan S
Jul 07, 2023
Super friendly staff, and they were honest. Could have lied and said I needed a new compressor or condenser, but they were honest and only charged for what was needed to fix the issue
KMartell
Jul 07, 2023
Excellent service all around. - Staff was friendly, job was done quickly & price was the best around (and I checked quite a few places before coming here) This is where I will be getting my oil changes from here on out. Oil change was all I needed, but I would trust them (Midas, Billerica location on Boston Rd) with any of the other services they provide, they really seem to know what they're doing.. I can't speak for other Midas locations, but, Billerica, I highly recommend
Dennis, Bedford MA 01730
Jul 06, 2023
The Service & Advice from Brian was exemplary
Joe G
Jun 29, 2023
Was extremely fast and easy, I was in and out
JD
Jun 29, 2023
Easy to book appointment. Convenient location. Very competitive pricing.
Jonathan Ford
Jun 16, 2023
Brian and Michelle run a class operation they do everything you ask for your car or SUV treat you with respect quote you a great price do great work and stick to that price. I would say for a general repairs tires Etc in the Billerica Lowell area you won't find a better service place to go, and we've tried many over the years. This is an owner-run business husband and wife and they work very hard and bend over backwards to assure every customer satisfaction.Ask for Brian or Michelle and tell them Jonathan sent you.. you won't be disappointed!!
Omsofb
Jun 12, 2023
Fast accurate service, technician explained the error and correction, great service
Peyman H
May 31, 2023
Brian and Michelle are great. Thank you for a great service/experience.
May 27, 2023
I came in off the street with ac problems that had been given a high price.Brian was suggested from autizone..he took me right in and problem was fixed immediatel with a decent price.
Christine B
May 26, 2023
Great people, great service always.
Dennis Billerica
May 23, 2023
Was very happy with my last service & price on my daughters Van that we would use Midas (Billerica location ) again for a oil change, Brake inspection and tire rotation on a Hyundai Sonata. Again we are extremely happy with the oil service, explanation on the needed brake service and the tire service. Dennis Billerica MA
Richard D
May 05, 2023
Staff were very friendly, on point and very fair with pricing. Super convenient and they got me in on the same day.
Paula j
May 03, 2023
Really nice people all around I’m going back
JHUDZ
May 02, 2023
Efficient, professional and friendly service
Rosette N
Apr 26, 2023
I was impressed by the service rendered to me.
Yissel F
Apr 26, 2023
I has highly satisfied with the service provided at this location because as Lincoln said, they measured twice to unruly cut once. The communication is always comprehensive & friendly.
LS
Apr 24, 2023
Everyone is very friendly!! I will keep coming back and tell everyone I know how amazing everyone is..
Anonymous
Apr 22, 2023
Exhaust issue and they made the part fit instead of having to go through the dealer
Mark W
Apr 20, 2023
Went in for an oil change which was very reasonably priced $59 compared to $100 for synthetic. Was told i needed rear breaks and rotors as well. I knew parts were $300 labor was reasonable, even if i shopped around i could have saved $100 (maybe) but in an hour both jobs were done. Service was great, friendly and honest.
iBadi
Apr 19, 2023
Very nice owner!
Diane V
Apr 11, 2023
The mechanic that checked me in was super nice and gave me a total price before they started the work so there were no surprises. The work was done in less than 30 mins. Other places are a minimum of 1 hour so I was very pleasantly surprised.
Travis
Apr 11, 2023
Upon entry, everybody was extremely friendly. They clearly explained what the problem was with my car, and what needed to be done to fix it. They gave me the exact price and were able to get the job done much quicker than many other local mechanics would have.
JP
Mar 28, 2023
Service was on time, pricing was good and service friendly.
Billy L
Mar 24, 2023
Place was clean and organized. Staff was friendly and service was quick.
Mario Amaya
Mar 23, 2023
The branch owner, Brian and his associates were very friendly and worked diligently to get my truck repaired as quickly as possible. Their communication regarding what my truck need and the amount of time it'd take to be fixed was also great. I feel that Brian gave me a very considerable price for the repairs. I'd certainly recommend this Midas to anyone.
David Bogage
Mar 22, 2023
Professional, friendly, explained everything
Merrissa
Mar 21, 2023
Best brake job ever! The company while waiting made it enjoyable, and the bill didn't even hurt!
Andy
Mar 18, 2023
I went I for a tire change and ended up having more work done and at a great price.
EllieB
Mar 03, 2023
We’ve never been to a Midas before, our experience with other local mechanics has not been pleasant. With Midas, I was able to make an appointment very quickly, their turn around was mind-blowing fast. Louis helped me from the phone call to working on the call and kept me updated every step of the way. Brian the owner even called with an update on being able to find a specific part same day, rather then having to wait a week. They are extremely pleasant to talk with and explain everything very well. We will be bringing all our cars there now. Great job guys and thank you for being as awesome as you are!
Josalyne
Feb 25, 2023
Amazing service! Will definitely be a returning customer.
Tracy
Feb 20, 2023
The service was completed quickly and at a reasonable price. The staff members I spoke to were professional and pleasant.
Matt D
Feb 17, 2023
Friendly and knowledgeable staff, honest and fair pricing, easy to schedule my appointment
Mackenzie C
Feb 14, 2023
Both of my headlights went out and I called multiple places in the Billerica area to get it fixed in my lunch break and Midas was the only place that answered. I was extremely happy with how well the two gentlemen who helped me resolve the headlight issue. They went above any beyond and completely exceeded my expectations of an automotive repair shop. I will 100% return to this location!
Anonymous
Feb 11, 2023
Professional advises during the service and options to fix other problems. Not pushing and appreciating customers choices.
Nicholas
Jan 23, 2023
Absolutely satisfied all around, very kind owners and Great group of mechanics who are extremely helpful! fair pricing and they want you to be satisfied with your visit and not just out for your money
Richard S
Jan 19, 2023
They worked with me on my options and warranty and I was happy with the results.
Christine
Jan 16, 2023
Michelle and Brian are great and I trust them.
Dans
Jan 14, 2023
They accommodate me on a busy Saturday. Professional crew !
Buck
Jan 11, 2023
The workers at this Midas were very honest and upfront with everything.
Sunshine
Jan 11, 2023
Great customer service A+
CM
Jan 05, 2023
Staff was great, work was done quick and I was very satisfied.
MG
Dec 29, 2022
When I got my oil changed, they said that they’d use synthetic oil, which my car normally takes. However, they only used the synthetic blend, which I would not have preferred
Strykewulf
Dec 22, 2022
Great staff, Took care of my mechanical issues, fleet vehicle so everything else was handled behind the scenes.
Erica S
Dec 17, 2022
The owners Brian and Michelle were extremely friendly and accommodating. I came in for an oil change and Brian noticed I needed a coolant flush and was able to take care of it same day.
John
Dec 13, 2022
Very personable. Fast service, great price. Would highly recommend. Will return in the future. Merry Christmas and happy new year.
Tom D
Dec 02, 2022
Brian was exceptional in explaining all services and costs. Taking time to show area to be worked on.
Linda K
Nov 28, 2022
I had no appointment and I just drove in they took me in right away and serviced my car. They were very polite and a great price.
Lenna
Nov 22, 2022
It was last minute but I was able to get a spot and they finished the service really quickly.
Mpmackey
Nov 19, 2022
Be clear on exactly what you get when you buy a Groupon
Miguel T
Nov 19, 2022
As a former mechanic I usually change my own oil, as I do not trust most places to change my oil. I was impressed how quickly they picked up the phone and booked my appointment. I called the day of the appointment and again they quickly pick up and was able to accomdate a earlyer time. I arrived and was greeted nicely, they toke my information and I sat down and they toke my car in early than the set appointment time. This location is organized and clean. They recomended tires for my Jeep and showed me all my options avalilable to me. Oil change was fast and I was out before I knew it. I aprreciated the service greatly as a former mechanic I know how unpleasing a oil change may be. Thank you for the great service and the follow up text asking how everything went. I will be going back for sure.
Peg M
Nov 19, 2022
These guys are so friendly and really go out of their way to make sure you understand what needs to get done to your vehicle. They do the work promptly and right the first time .
Anonymous
Nov 18, 2022
Service was very fast people were very friendly. I would use Midas again.
Joshua C.
Nov 17, 2022
The took me in on an emergency and helped me right away and i did not have an easy job for them. They where extremely friendly and courteous. Amazing.
RAC
Nov 15, 2022
I was using a Groupon which was prepaid. When I checked in, there were additional charges for things like a fraction of a quart of extra oil, supplies, disposal and taxes. After some discussion, the owner waived most of the charges.
Dawn D
Nov 11, 2022
I have always found the best personalized service here.
GregandtataL
Oct 31, 2022
I was actually pleasantly surprised at how clean and welcoming the lobby was. They were busy when I walked in for my appointment and both attendants looked up and greeted me with a smile and said they would be with me in a minute. I am a New Patient intake coordinator at my office and this was exceptional service. When told I need an extra service they understood my reasoning why I was going to hold off without pleasure. Nice way to start a Monday!
Linda K
Oct 24, 2022
I stopped by and they fixed my car right away, they we very helpful and had me back on the road in minutes. I am very satisfied and happy with Midas.
Peg M.
Oct 06, 2022
The staff is so friendly, they take the time to show me and explain what issues my car is having and what needs to be done to correct it. There is an estimate provided before any service is even started.
Mm
Sep 21, 2022
Very friendly took my car on time very clean store
Happy
Sep 20, 2022
Everyone was wonderful and everything worked out perfectly
Kim A
Sep 19, 2022
professional, pleasant, knowledgeable, friendly, communication approach
John Kay
Sep 13, 2022
The people treat me great and don’t try to take advantage of me.
Mike chmarnalis
Sep 10, 2022
I used groupon voucher for wheel aloignment and shop wanted additional $70 to complete job
Anonymous
Sep 10, 2022
They were honest and accommodating,
Billy C
Sep 07, 2022
I was highly satisfied with how quick it was to get in for my appointment how friendly they were even had snacks and water and it was kind of warm out the boss and his son and wife was very very friendly very talkative they had the television on and it was nice seating area and it was clean and spacious I really truly enjoyed my experience there they made me feel like I was at home.
JK
Sep 07, 2022
fast service, clean shop with outdoor seating
MGB
Sep 06, 2022
They worked with me on the price, finished the work quickly, fixed the issue.
Laurad9005
Sep 03, 2022
Really great place! Very impressed!!
Fjfsweet
Sep 03, 2022
Well kept. Great customer service
Paul G
Sep 02, 2022
Job well done. Very helpful employees
dougtaylor978
Aug 29, 2022
Great Staff, Great Location, Fast Service.
Schin
Aug 22, 2022
It was good service.
Servpro
Aug 09, 2022
The owners were there and attentive to their customers. All very friendly. Service was fast. And the manager gave us the idea of where too get the sticker for the box truck . which was also easier and very time effective.
Rajesh Patel
Jul 30, 2022
It's very good experience and satisfied with my car service.
Dols
Jul 30, 2022
I should have been notified that it would take another day as the wrong parts were delivered in the first place
mahendra patel
Jul 29, 2022
not at this time
Kerrie Macneil
Jul 29, 2022
The service was fantastic, friendly and quick
Donna
Jul 15, 2022
I was in for a conventional oil change. Due to how busy they were I waited over an hour before they could service my car. The associate gave me a free oil change because I had an unreasonable wait time. I really appreciated the gesture.
Alex R
Jul 13, 2022
The team was great! I wish I was better with remembering names but that Boston road rt3A team has all my business going forward when it comes to my car servicing.
BobTMaher
Jul 12, 2022
I was able to see the problem when the car was on the lift. Explained the pieces that needed to be replaced. Technician who did the work was great and I was very happy.New management seems a great improvementATBBob Maher
DD
Jul 08, 2022
It is friendly and pleasant shop to go to for my car's needs. They explain everything and are honest about what needs to be done and the cost.
Karl M
Jun 30, 2022
Service performed as requested.Price good. Staff professional and friendly
Khubby143
Jun 29, 2022
Make sure you put vehicle lug nut locks back. You guys used it last to rotate my tires and lost it.
F.E.
Jun 25, 2022
Great customer service. I appreciate the honesty and experience of the mechanics and staff. I trust the service I was provided.
Nothappy
Jun 24, 2022
No comment
Carina R.
Jun 23, 2022
Was checked in promptly, friendly customer service. Few concerns I had with my vehicle were taken care of and was on the road in no time.
Bob G.
Jun 22, 2022
overpriced tire quote
Felix Guzman
May 07, 2022
The experience and knowledge they service you.compared to other facilities I have taken my vehicles which I haven’t been satisfied
Jeff F
Apr 30, 2022
I got an oil change, synthetic. 27$ for labor? What’s the labor difference between synthetic and regular oil?
Bill Far
Apr 23, 2022
Service desk was not honest about pricing as well as how much oil my car needs.Trying to push me to do full synthetic, falsely claiming my car only takes full synthetic
Mounthy.V
Apr 19, 2022
The staff very polite and easy to communicate with, helped me with exactly what I needed in a fast and timely manner.
Ershzina C
Apr 18, 2022
They do everything nice and fast they are a good bunch of guys there
Lbuggy
Apr 12, 2022
I love the new owner her son and husband they treat me very well every time I’m there they are friendly no matter what color you are
Lazy
Apr 08, 2022
Got there.. they could do my tires right away.. call me about 1.5 hr later it was already to be pick up!!
JOHN D
Apr 04, 2022
I FEEL THAT THOSE OPERATING MY MIDAS LOCATION ARE HONEST,KNOWLEDGABLE AND PROFESSIONAL
Brian B.
Apr 01, 2022
If I could go higher than a 5 star review I would definitely give them a 10! The new owners Brian and Michelle are really good people. And will go above and beyond to help you with your mechanical issues. Also there mechanics know what there doing! And I know that they really care about your vehicle and doing the repairs right! Thank you to everyone at the Midas in Billerica Ma.
Diane
Mar 31, 2022
Easy from beginning to end. Price was great, employees are friendly and kind I've already recommended them to other people.
Mickie035
Mar 29, 2022
The staff is very friendly and the waiting area is pleasant to wait in. The additional services I needed on my car was explained to me in detail and detailed pricing was provided so I could make an informed decision. The service was preformed in a very timely manner.
Dawn D
Mar 25, 2022
This particular location is different from any other I have been to as they are so friendly. They make you want to stay in the waiting room. They explain everything in detail and they try their best to minimize cost.
Anonymous
Mar 24, 2022
The moment I walked in to the shop I noticed how welcoming and friendly the staff was along with how neat and clean the shop was I was told the price and they went ahead and completed the work as they explained I would highly recommend this repair shop to anyone Thank you . Midas Billerica
K
Mar 19, 2022
Great deal on groupon.
Gretchen C.
Mar 18, 2022
Michele reached out to me when she saw that I was looking for an affordable place to have my brakes and rotors done she was able to apply coupons bringing it down an additional hundred dollars and with the lowest price of over a dozen shops that I called i
SherlE
Mar 14, 2022
Good quick service. Friendly. Pleasant atmosphere.
Tammy G
Mar 14, 2022
Everybody was really nice and very easy to work with and nit aty all puchy
Rick L.
Mar 12, 2022
New owners are very good and personalities trust worthy and free coffee snacks drinks not many places do that.
Rick L
Mar 12, 2022
New owners Brian are very friendly honest and show you work done on old parts and waiting room has free coffee snacks soft drinks.
Christine B
Mar 11, 2022
Folks there are extremely friendly and accommodating. I just had some accessories put on my Jeep and they did an amazing job. I’m so happy I have found a place to take my Jeep to that I can trust.
Judith L S.
Mar 10, 2022
"Very helpful and very courteous employees. Great value for the money. I will be returning every 3,000 miles to get the oil changed. Thank you for your terrific service. God Bless you all, always!"
Lynn S
Mar 05, 2022
I got a chance to meet the owner and his wife very friendly and informative
Amanda M
Mar 04, 2022
The staff is extremely friendly and professional. The waiting area is clean and classy. There are refreshments and charging stations for all types of phones. My service was EXTREMELY fast and efficient. Have already recommended them to others
Thomas18
Mar 01, 2022
Parts sourced locally in a timely way.
Carlos Dasilva
Feb 28, 2022
Good price and good service
warren m
Feb 28, 2022
quick phone apptfriendly front desk staffclean wait room.......variety of condimentspointed out other needsscheduled another appt for addl work
Paul
Feb 23, 2022
Called them and asked if I came by now would they be able to do an oil and filter change now in the next 10 minutes. The answer was yes. I went there no sooner than I told the employee what I needed they took it right in.😊
Sean D.
Feb 12, 2022
My time at Midas was quick and the job was done perfectly well. The price was good for the job. Ty
Jon L.
Nov 05, 2021
Called in for same day oil change. They fit me in without question and did a fast and effective job. Owners were super friendly and happy to help with anything I needed. I will definitely be back!
Celine K.
Nov 05, 2021
Customer service was amazing. The owners were very friendly and nice. They were able to find me a good affordable price for 4 brand new tires. Fast and awesome service! Definitely recommend coming to this location. I?ll be back for sure!
Sue Ellen K.
Aug 31, 2021
First Appointment available tomorrow or the next day for a Basic Oil Change. Go to leave and see employees just sitting around doing Nothing but Playing on Phones.Maybe Previous Management Was BETTER!!!!!!
Tammy G.
Aug 27, 2021
They were great changed my oil did not try to push anything else on me very fast and efficient and less money than i expected!
Guy L.
Aug 15, 2021
Right on schedule time check for any issues.all good I be back thanks Guy
Kevin J.
Aug 13, 2021
"Would never give you our business for making us wear a mask. Read a book and follow the science! Go woke go broke, we drove down the street to a real company that let us decide if we need a mask. By the way the idiot at the door was wearing a clothe mask "
Gail G.
Aug 08, 2021
Great Service. Will go again.
Adi C.
Jul 07, 2021
"We have known Luis and Jose for about 20 years, and met them when we used to visit the Monro Muffler shop on Chelmsford St., in Lowell, for our car service needs. (We started going to that Monro shop when we lived in Chelmsford. Gary, the manager over th"
Linda M.
May 20, 2021
Every appointment I have had with Midas has been great. The Mgr on duty couldnt have been nicer or to the point with my cars needs. Its important you can trust someone as an auto is an unbelievable expenseusually when you least expect it and are low on y
Linda M.
May 20, 2021
"I try to always use Midas for my oil changes, car maintenance check up is a plus and I have only gone to the Billerica store. I am very pleased, always have been and thats why I go back. Manager has been more than helpful to me (Jose). Thank you for your g"
Betty S.
May 13, 2021
"Luis and his staff are courteous, punctual, and informative. They do a great job! Best experience for service! "
Cassie D.
Mar 18, 2021
Excellent customer service. Luis is a great manager very polite at desk. Jose great tec works quickly & efficiently.
Richard V.
Mar 18, 2021
"Good service , great people & very polite will be coming here again love it here thank you "
Barbara M.
Mar 13, 2021
"You will not find a more honest location to trust your vehicle with. We took both of our cars here yesterday for oil changes, tire rotations, etc. They told us our one car really didn?t need it as the oil was very clean (he even ?showed?us as he explained"
Zahara P.
Mar 13, 2021
The new management is just fantastic. I?ve been here twice to get my back wheels fixed along with putting on a new set of tires for my golf R. I felt so reassured with not only how knowledgeable they were but how friendly they were as they broke everything
Renee R.
Mar 12, 2021
"I had a Groupon & thought mayb because I had that they wouldn't really look the car over..However I was %100 wrong, Jose from Boston rd is great ! I had a huge issue with my car & Jose told me & showed me & poor Luis Thank you for putting up with me! I wil"
Mark .
Jan 25, 2021
"I've been getting my oil changed here for years, but no longer. I was told my front rotors were ""wafer thin"" when they finished their ""safety checks."" Given a quote for $950 to do the front and rear brakes an rotors ($100 off!). Brought the car home and p"
Enoch S.
Jan 23, 2021
I took my car for a simple oil change on 1/18/21. I have been doing oil change from this location for the last 5 years. This time I was informed it was under new management which I didn't care. But something came up when they told me they couldn't reset t
anonymous
Jan 16, 2021
I would give 5 stars if they included a maintenance safety check otherwise they were friendly, fast and clean.
Sam S.
Dec 08, 2020
I went for a new axle replacement 2 months ago now I end up with a leaking seal. It was done by Luis. I went back today and he suggested I pay another $200-$300 to have it fix. After Brian is gone that Midas location seem to not have any customers. Common
anonymous
Oct 18, 2020
Great, fast service with very friendly people on staff.
anonymous
Oct 12, 2020
On time, friendly service
anonymous
Oct 05, 2020
They did a great job. It think the gentleman that help me when I got there was Brian! He was wonderful. He helped me choose the best deal to service my car! I will definitely use this location for all my service needsThank you
Annika R.
Sep 02, 2020
I ended up with a flat tire that someone nicely helped me change to my spare when I was calling other places I kept getting that they were too full to take me. when I went to Midas they were able to look at my car that day and get back to me about all of m
Zibbidi B.
Sep 02, 2020
Just wanted my power steering rack fixed. I dropped my car off planning for a 2 day fix. They proceeded to order the Same wrong part 3 times in a row then they had to have it rebuit. They then proceeding to install it wrong and now when I turn i constantly
Linda U.
Aug 08, 2020
"Have never been disappointed at this location. Will always go back as long as I live in this area, Mgr Brian has been more than helpful to me in more than one occasion. Thank you"
Linda M.
Aug 06, 2020
Thank you to the Mgr. Brian and the staff at Midas. I have been a customer in the Billerica store for many years and have always been satisfied. Pleasant people and my questions are always answered straight forward the way it should be. Thank you guys fo
Angela C.
Jul 21, 2020
"Purchased a groupon for full synthetic oil change. While making an appointment I was told that if I wanted my tires rotated it would be an additional $20. On line they advertise ""every oil change includes a tire roation."" I was quoted that without using my"
David D.
Jun 02, 2020
guy at the front did not want to be at work that day. it seemed like i was annoying him. even more so when i asked about my breaks. Then he tried to tell me that all of my breaks were fine when i needed new rear drum brakes for my ford focus. He just didn'
anonymous
Jun 01, 2020
They have provided good service
Adam K.
Mar 24, 2020
Very friendly service. Fast oil changes. Clean waiting room. I?ll be back
Mike C.
Mar 14, 2020
"My 2014 Buick Encore was overdue for an oil change & my brother recommended Billerica Midas. Making an appointment online was simple & easy and I got a a quick confirmation call. The appointment was quick, the service was very good and the crew was courte"
D D.
Feb 26, 2020
"I called to make an appointment to have my tires mounted and balanced, I told them I had my own tires and that I would let them dispose of the old tires he told me it would cost $16 for the mounting and balancing and $3 for each tire disposal, once I arriv"
Earl T.
Feb 16, 2020
Best place for oil change plus. I really liked the new owner very informative
Andrea B.
Jan 24, 2020
"I have been here twice the last few months for my oil change, and their customer service is amazing. The first time I got there early so that they could help me right before Thanksgiving. They gave me a ride to work free of charge which was so nice! Today "
Jarrica S.
Jan 21, 2020
Everyone was fantastic. Very friendly and fast. I appreciate it!
anonymous
Jan 07, 2020
Brian and randy do a great job
Brad S.
Jan 04, 2020
"I was greeted by a guy who looked at his friend and said ""let me go see what this (expletive) guy wants"" . Then was turned away for the second day in a row because they are having a ""problem"" servicing fleet vehicles. They scheduled me twice - once on a"
Marie M.
Dec 19, 2019
I arrived 10 minutes early and they were able to take me right in they where very professional Great service
anonymous
Dec 06, 2019
Excellent Service!!!!!!!!!!
anonymous
Nov 17, 2019
Quality service at a good price.
anonymous
Nov 13, 2019
second time happened to me with Midas, they don't do Tire rotation unless you remind them 1000 times
Laura M.
Nov 07, 2019
Went in for an oil change. Employees were very pleasant and helpful. I was happy with my service.
B S.
Aug 15, 2019
" I?ve been getting oil changes at Midas for the past couple times and every single time I go back I have an issue so I am completely done with going back. The workers always give me reasons why I need to spend more money, they always say something else is "
Kondal Reddy K.
Aug 02, 2019
"I am going to this Midas Center for over 5 years for an oil change. When My friends told that they hear a weird noise from the Car Engine, I took the car to This Store. The mechanic drove the car and confirmed there is no issue found and also he doesn't he"
Charles S.
Jul 25, 2019
"Yes, I would recommend this Midas location. They are very professional and polite took my car right in with my scheduled appointment. And brought to my attention that I would be needed rear brakes soon and new rear tires. "
Norman B.
Jul 22, 2019
they got the job done in good time and good price
Rohit G.
Jul 19, 2019
"Midas Billerica Charge me for the A/c freon recharge service while it was the A/c compressor issue and now they are refusing to refill the a/c freon and also not refunding the amount for the service which i did got.I am requesting the online user, please g"
Gary D.
Jul 17, 2019
"Had my oil changed and tires inspected. I had two slow leaks and the technician pointed out that I had cracks between my tread, and the tires have worn down to the wear bar. Time for new tires."
anonymous
Jul 15, 2019
Great and speedy service. I am a repeat customer and will continue to be.
anonymous
Jul 02, 2019
Brian is always helpful, and I received a great customer care .
anonymous
Jun 24, 2019
They have always been very good.
anonymous
Jun 03, 2019
Appointment was at time. Great customer service
Michael L.
May 22, 2019
Great service
Gary D.
May 01, 2019
Service was very quick
David K.
Apr 24, 2019
"Had a Groupon for an full synthetic oil change. When I asked how much it would be to add Tire Rotation, I was told $20.00. Because I argued that the price was high and it didn't make sense since a regular oil change included tire rotation and was $19.99."
anonymous
Apr 09, 2019
Timely, and customer originated guys
Richard Y.
Apr 06, 2019
Bought package for oil change plus all I got was oil change nothing else.
Cheryl S.
Mar 31, 2019
The gentleman at the desk is a great manager and does an excellent job with his pressionalism and courtesies. I believe this service has kept me coming back for so many years. He treats the customers and employees with kindness and respect. I?m todays worl
you d.
Mar 27, 2019
This place is BRUTAL! You can NEVER come in without making an appt a month in advanced for an oil change .. Isnt that a big part of their business ? Oil changes? There is never enough staff and the front desk person is NEVER at the front desk and if your
Denis A.
Mar 27, 2019
"I just got a call from a manager there saying ?we don?t have any appointment available until next week ? but If you make an appointment online, for a regular oil change, they can do it today, but if you do this using a GROUPON Voucher, you have to wait a w"
anonymous
Feb 28, 2019
I was able to get my tire fixed pretty quickly
Paul S.
Feb 10, 2019
You guys you did great and you saved my day
Robert T.
Feb 09, 2019
"Fast and smooth service , friendly great customer service & environment!!!! Decent price !!!"
John A.
Feb 06, 2019
The service and staff are great
anonymous
Jan 22, 2019
Great service, short wait
anonymous
Jan 22, 2019
Great service, short wait
Pablo E.
Jan 16, 2019
Went in for oil change was told my 2016 Toyota needed a new oil pan gasket and drain plug... clip joint
Josh W.
Jan 04, 2019
Called and asked to for an oil change was told to come right in and went in got there waiting 15 minutes for the guy to tell me the lady I talked to doesn't know there schedule not good customer service in any way
Steve C.
Dec 23, 2018
Last minute brake job. Had to replace calibers and it was done in one afternoon. Excellent customer service.
Scott M.
Dec 15, 2018
"This Midas location is SEVERELY under staffed. It shows in customer wait time. I paid $570.00 for tie rods, balancing and alignment for a vibration at 60 MPH. The issue still exists! The manager said we could try new brakes and new tires and see if that cu"
LISA E.
Dec 10, 2018
"I brought my 2010 infiniti in for a simple oil change. they stripped my oil plug and epoxied it back on! I have a driveway full of oil, I had to get the oil pan replaced, rent out a vehicle (for 3 days, weekend) take time from work and lose 2 nights of sle"
anonymous
Nov 25, 2018
Great service! Good communication
John S.
Nov 19, 2018
Quick assessment of exhaust and emissions / catalynic converter issues. Called me in to see the old parts needing replacement.Very good service and a discount price !
anonymous
Nov 09, 2018
poor service and customer service too
anonymous
Oct 22, 2018
They took care of the oil change but did not do the tire rotation which was included in the package.
Charles S.
Oct 11, 2018
My wife brought in my son's car for an oil change. And she said the mechanic on duty that worked on our car was not a pleasant man. They said they could not rotate the tires for some excuse.
Alex C.
Oct 07, 2018
Service was great!
Linda S.
Sep 23, 2018
excellent job and no waiting
Dan G.
Sep 20, 2018
"accommodating, I was in and out! "
Mahendra P.
Sep 19, 2018
5
Alan D.
Sep 09, 2018
"I went in late Saturday afternoon. I pull in and park and walk into the lobby. I stand there for 15 to 20 minutes when the desk person comes in from the garage , proceeds to sit down. He has yet to acknowledge I am even there. I speak up and say I need a b"
Peter H.
Sep 06, 2018
"The guys here were great, amazing customer service and got the job done very fast"
Kim M.
Aug 31, 2018
"I made an appointment online to get an oil change and inspection sticker, both of which were options on the appointment page of the website. An employee called me a short time later to confirm my appointment day and time. When I arrived fro my appointment "
Menka J.
Aug 22, 2018
Excellent magmt when they can recognise their customer
anonymous
Aug 20, 2018
New oil leak after oil changed. Fixing ASAP.
Norman B.
Aug 15, 2018
They did a great job and at the right price quoted price
Devon B.
Aug 06, 2018
Manger bad service bad good luck my cover for windshield washer was missing when I got home call him he?s was too busy so didn?t get it washer wasn?t too off
Jerry C.
Aug 06, 2018
Took the time to listen to my concerns and were able to identify the problem. Kept me in the loop and made sure to ask before doing repairs. Everyone was friendly and helpful.
Philip C.
Aug 01, 2018
"I made an appointment for Saturday, they call me tell me they can't do it then, so schedule for Monday. I get there, no appointment was scheduled. Then they had to squeeze me in. I had scheduled for oil change, alignment check, and break inspection. The on"
Maureen L.
Jun 30, 2018
The last time I came to your office I had my oil changed and the main guy at the front counter told me I needed rear brakes including rotors. I know I did not need the brakes done because I recently had them fixed. I went to another place for a 2nd opini
DOMENIC G.
Jun 22, 2018
I FILED COMPLAIN IN PERSON AND ONLINE AND NOW HERE. please call
Michael M.
Jun 20, 2018
"Full synthetic oil change w/ Groupon completed without issue, alignment need was communicated & then performed ($100), frozen component was identified which would require part replacement to complete alignment for fourth tire. All explained well. Bathroo"
Krishnan P.
Jun 09, 2018
The service staff and technicians were very professional and efficient.
anonymous
Jun 08, 2018
Midas team work are the best.
anonymous
Jun 06, 2018
they are good and get you in and out on time
Tony P.
Jun 05, 2018
Love this place
Tony P.
Jun 05, 2018
I WOULD GO THERE ALL DAY TO GET SERVICES
Sam L.
Jun 04, 2018
"Great job, good atmosphere, friendly service will be returning in the future "
Cheryl H.
May 27, 2018
I would not go back. I went for an oil change with appointment the first time in February dropped off my car for 2 o'clock apt went to work came back 345 still not done. The second apt was 8:00 dropped it off came back 945 never touched it till I got ther
Provide Feedback
We would like to hear about your experience at Midas.
PROVIDE FEEDBACKRequest Appointment
Great auto service is only a click away.
Complete the online form to request a service appointment or call us for an immediate appointment.
Join the Midas team at 556 Boston Road, Billerica, MA, 01821
Build your future with a leader in the automotive services industry: Midas.
Midas is one of the world's largest automotive service providers, including exhaust, brakes, steering, suspension, and maintenance services. Midas has more than 1200 franchise locations in the United States and Canada.
Midas is committed to earning our customers' trust by offering them the expertise, value, and responsiveness they expect every time they visit us.
Positions at Midas
Assistant Shop Manager
Auto Shop Foreman
Auto Shop Manager
Automotive Technician
Customer Service Representative
General Service Technician
Join the Team
Service Advisor