I have used this Midas location for many years and they have always come through for me. My poor old Honda Fit would probably be off the road if not for them!
I have always felt like they cared about what my car needed at a reasonable price or they would work with you. Family is most important and that's the way they make me and my car feel!
Get employees who have a passion for the job!
The location that I have been going to for almost 2 years sent me oil change promotional coupons for that specific location. On 2 seperate occasions I presented the promotional coupons and both times they refused to honor them and upcharged on both occasions. I explained to the associate on the 2nd occasion that this location is by no means the closest to where I live, and that I come to this location specifically for the promotions. The coupon would state $29.99 for a synthetic blend oil Change that includes a 5 point inspection, and tire rotation. After arguing with the associate telling them that if they are unwilling to honor their own coupons then they should probably stop sending them out to customers. The associate did eventually agree to honor the coupon price for the oil change itself, but then charged me separately for the tire rotation despite it being clearly included on the coupon. At this point I had already drove 30mins to this location, and already gave them my car keys I just agreed to pay the seperate charge die the tire rotation. Because of this issue now occurring twice in a row Midas has lost my business.
They always do what you want done in a timely manner; are very experienced and offer good advice.
Both associates were more than helpful and took wonderful care of me. They addressed my cars issues with professionalism and courtesy. I will definitely be back again.
That lady at the desk was just beautiful and she got me in early when I felt like I had a tight schedule! Overall visit was great!
Got me in without an appointment and in and out quickly. Very friendly staff.
No inspection checklist, had to charge $19.99 for tire rotation if needed although coupon includes free tire rotation at participating locations (this location no longer participates but use to participate). Tire rotation wasn't needed however.
My car came in with my granddaughter telling me one taillight was burned out. She thought it was the right one but as it turned out it was the left. Unfortunately nobody apparently checked the problem either before or after replacing the right taillight bulb. Now I have to bring it back to get the correct one replaced.
I was provided extremely competitive pricing; I was treated w/ respect and professionalism w/ the staff. The Midas team honored their commitment to complete their work in the time frame as stated. Will be back again.
online appointment system never confirmed the appointment, so when i called the shop to check, i was given options to get the truck in for service right away, and when i got there, it was taken in immediately. outstanding service.
The employees made the visit great. They knew their jobs and communicated well. All had great attitudes and were very helpful. I will be a returning customer.
Speedy service. Great communication. Manager is always there to let you know what is going on and very friendly. My wife and I both bring our cars here
The timing of the work done was exactly what he said I was satisfied with the experience.
Very good service and great results from repairs done on my vehicle.
The Professionalism and on time service
Its great service and fully professional environment, i really like it and i will see you again also recommended my friends and family, I do first time but i don't feel its my first time very easy very comfortable
All my expectations were met. Nuff said.
The associate at the front counter was with me from the tie I turned my keys over until I checked out. Informative and courteous.
Customer service was professional. The task was done in no time. The staff was busy through out visit
Pricing, location, and wait time was good. Explained everything happening with my vehicle and was able to fix it.
Very satisfied they were helpful and quick. Great prices and great customer service. I will definitely be back to the Aberdeen location for all my car needs
I made a appointment only for a oil change and tire rotation based on a coupon price that was on website. When I arrived at the location I was told they would not honor the tire rotation portion the deal. He also told me he didn't have a lift available to do the tire rotation. I was at this location a few weeks earlier with a different car. I received the deal with the oil change and tire rotation. They did the service on both cars on the same lift. So maybe that means I did not get a tire rotation the first time I was there or he lied to me this time. Either option is unacceptable !
The techs really knows what they are doing
Friendly, Quick and timely service. The only suggestion is after service to spray lysol.or some kind of odor removal in car.
It was an awesome experience
This location was fast, friendly, and affordable.
Associate was clear and thorough in explaining the services required. The services needed were challenging due to rusty components and broken bolts in the existing manifold. The associate kept me informed of progress and was upfront with all costs. The installation was professionally completed to my satisfaction.
Good service, quality service and reasonable price.
I didn't expect my vehicle to be serviced the same day & it was. I was given information about other services I need.
Time to complete, feedback, communication, and quality of work.
He was professional, informative and very helpful.
Friendly staff very courteous and prompt and honest
Marlon the manager was courteous and respectful. Kept me informed.
Good communication and delivered on expectations
Always thorough and up front. Had several previous service appointments. Never any complaints.
More friendly & do not send out coupons to customers to only NOT honor. Misleading
James.J from aberdeen store
The man was very pleasant. Didnt try to sell me stuff I wasn't there for .was there for thr oil change and 10 stars 🌟
We were traveling to Florida, and a problem with the alternator/battery the service manager made us his first priority. The whole employee staff were awesome.
Customer service is great!!! Also the wait time is not long.
Customer service was exemplary. I felt confident in the work and pricing. Communication was great!
Marlon and his crew are honest and professional. Only shop my wife and I use
Marlin and his employees are always professional and very knowledgeable. Great service.
took care of car right away, pleasant service, best price, what else?
Hassle free fast, efficient
Extremely friendly manager, gets me in and out quickly and tire rotation is a very good price.
I received good communication throughout, and the service was completed quickly. I felt the price was very fair.
Manager explained what my vehicle required and advise for future oil changes give the amount of miles I put on the car.
Everything was explained in precise language that I understood as a semi mechanic and I agreed with him
marlon is great, he contacts me, keeps me in the loop and called my cell when work was completed. Wonderful experience.
Customer service is top notch. They got my truck in and out for service in less than 30 minutes.
I've taken my vehicle here for many years.I've never had any problems. I always get accurate information on what my vehicle may need done.
Service was done quickly and evryone was pleasant to deal with
I was a walk in with a nail in my tire, and they worked me right into their schedule.
I had several things corrected that a local Ford dealer could not fix. Jake Horn, your employee found the problems and corrected them within minutes. Any challenge my vehicle presented was overcome by Jake. My expectations were completely met.
fast and reasonably priced. explained current status and future needs
I can trust my car is taken care of and prices are fair
Hello. I have had work done at this location before and I found the associate to be very educated in his advice and honest with his answers og questions concerning the questions I asked. He was very pleasant and the service was timely. I felt safe at the facility and everyone was very polite and that's important to a female when taking her vehicle to a mechanic. I will definitely return and refer others
The Customer service was professional and well informed. The wait time was impressive. Overall service was great! Will definitely be back.
Customer service excellent and fast service
lower your prices. We got 2 other garages that charged less money but couldn't get us in right away so we went with midas
Everything went smoothly and the price was reasonable.
I came in for an oil change. During the mechanics inspection he found I had a bad bairing. They replaced it as well as changed my oil
The General manager MARLON BROWN was very professional and helpful, the rest of the staff as well.
I came in with no scheduled appointment, they took care of me right away, price was much better than dealer, in past they would use the oil and filter I gave them which was much cheaper than theirs!
Awesome group of employees, very clean and neat. friendly atmosphere, I feel that I can trust them!!I would recommend to my family and friends!
They fixed my issues I had with my car, and even helped with suggestions on other fixes I need to get on my car.
Reasonable pricing, services performed were thoroughly explained, completed as expected and in a very reasonable amount of time.
They got me right in and out quickly
They were very nice, patient, and answered all my questions. Their answers were very clear and helpful! Mr. Brown the general Manager was vary friendly and helpful!
Vehicle was done in a timely manner,friendly staff.
Customer service is always great at Midas and they always seem to give you an honest and fair price for only what is needed.
Best help ever black well is one good worker that helped me understand what he had to fix and gave me tips how to do better with my car in the future
Friendly, fast, reliable and knowledgeable service.
We had all 4 parts to the exhaust/catalytic converter system stolen from a vehicle. A mechanic I use for all of our company vehicles told me that Marion at Midas could do this better and less expensively than he could. While it took 3 months to get the parts from Nissan - the work was done within 2 days once they had the parts.Whenever I asked for an update Marion was quick to reply to email or call me back when I left a message. He worked to get me the best price possible and saved us hundreds from what other locations quoted us.
Very satisfied with my service I have been a patron of this location for several years now.
Staff was great, friendly and very knowledgeable!
The associae was professional and knowledgeable of what I needed done and when I asked if a oil change could be done also there was no problem of what I needed. There was no problem at all.
The store manager was very pleasant and courteous. The service was quick convenient and thorough.
It was simple and clear. Easy drop off.
I keep coming back for their service. Jake is the mechanic at the Midas I go to in Aberdeen. He takes the t8me to check my whole car out for anything he deems unsafe & lets me know the problem. He told me that if he wouldn’t drive a vehicle with his family in it; he wouldn’t want me to drive in it either. Jake is the best mechanic I know.
Kind, respectful, compassionate, service manager and technicians
I was taken care of by Marlon (?). He quickly assessed my muffler needs and priced different options for me to choose from. The parts took a couple of days to come in. When they did, he promptly called me to schedule drop off of my truck. The quality of work was excellent. The tech who installed the muffler is good! The pipe tips were accurately measured and attached. The gap between the pipe tips and bumper is perfectly even and symmetrical.
I was recommended this place by a fellow coworker. I had a few issues with my vehicle, and I'm not a huge car/mechanic guy myself. I told them what was going on from what I knew, and they contacted me after the easy drop off and let me know what was going on. They included price, time for all the maintenance, what the problem was, and how they went about fixing it. The price was acceptable considering I needed the help and parts sooner rather than later, but everything is good to go. Friendly, timely, and knowledgeable.
I thought the oil change was about $80 but it ended up being $25 off with a promotion. The guy gave me the promo price and I was able to use the money I saved to get gas and a new cabin filter. Thanks so much because any money I save is a blessing during inflation.
I have been a customer of Midas for over 12 years and I always go back.
I was very pleased with everything.
Service personnel were friendly, communicated well and job was done in a timely manner
I believe I been with this Midas every since I bought my car back in 2016 and they were normally great but now they are to high in fixing your car the only thing I would get them to do is a oil change and I would go elsewhere to get work done on my car
"Thank you for providing the best customer service . Marlon was professional , honest, and communicated with me the whole way through. "
"They always do a great job on my Subaru, I always take my car here and won?t go anywhere else! The staff is so nice too!!!"
We have been using Aberdeen Midas for years. They have great service and great people that work there.
"Came to Midas for tire replacement and a brake check. Owner was accommodating and knowledgeable. He provided an estimated time for completion of the work and was able to beat that time on a Saturday. I appreciated his honesty regarding the brakes, which s"
I was provided excellent customer service from the team at Midas. They were professional and work was done quickly.
"My car was held up for a month due to wrong motor installed. Mistakes happen. Right motor then installed, and I was notified the car was ready and I came in the next day to pay my bill and get the car. The bill was 3800.00 which I paid but then I was told "
The team communicated extremely well with what to expect with the repair and the costs. They even did everything in their power to help LOWER the costs! Repair was quick and I was able to have my car for work much sooner then anticipated. Definitely now my
"We had great service at Midas, Aberdeen as always! Have been going there for years! "
"will let you know in a few week , just getting work started"
"On 6/14/2021 I had my brakes and rotors inspected by my local Midas. Week earlier, I had the same done at my dealership where I purchased the vehicle, and have all of my services done. However, I felt the price quoted was too high. I called Midas they quot"
"As usual, Demetrie and crew were outstanding. While the job needed was not cheap, it was necessary and done professionally and quickly!!I?ll be back for other work needed soon!!"
If I could give 0 stars I would because It was not a good experience. They did unauthorized work. I have a warranty for my car and they wouldn't cover anything. Ended up coming out of pocket for stuff I didn't even ask for. Needless to say I am highly unsatisfied with their service
Dimitri is THE BEST. Always goes the extra mile.
Service was excellent. Technicians were very knowledgeable.
"I told them my problem with my brakes which were done by another garage. They checked them out and gave me an honest, straight forward analysis of what was going on and assured me that the brakes were good. That's all people hope for. When I need maintenan"
Dimitri is the best customer service. They all best and fast service. I?ll always come back for their service.
"Good job, service was great"
Excellent service. Inspected my vehicle for blowing warm air. They diagnosed my problem.
"Great,fast and safe service!"
Great service...love Demetri with his kind self .
Midas did a very good job.
Management lied about pricing of parts at intake. Original parts on vehicle were broken and replaced with refurbished parts laying around the shop however management lied and tried to pass them off as new (as if I'm a dumbass).I ABSOLUTELY WOULD NOT NOW O
Was friendly and professional
"My wife and I have been bringing our vehicles here for years. The service is great and quick. You know when you come here you are not going to be treated badly or unfairly. They do not try to push you into getting anything done, just give you a quote and "
I've been taking my car to this Midas for about five years but they are under New Management. I took my car there for a oil change and receive a phone call that my bill was one price then when he called me back later I was told it was $70 more additionally
Great service as always. staff is very friendly and knowledgeable of whatever the issue is
Listened to my concerns and fixed me car beautifully.
This company is a complete rip-off. Recommended work that did not need to be done and then suggested I open a credit account to pay for it. Took my vehicle to another company who verified that the work was not needed.
Always courteous and efficient
"The guys was great, friendly, attentive and hear what you are saying and show you issues and come to an conclusion together before they start work. This trip was great and the staff worked miracles on this day."
"I am pleased with the service I received from Midas in Aberdeen, MD. The staff was professional and courteous. My car was fixed quickly. I was even able to speak to the owner who was committed to making sure we were satisfied with the services we received."
Don't waste your time worst ever got there for my appointment and was told there is a long wait. What is the point?
I have been a loyal customer since 2012. Dimitri was always personable and professional. He worked hard to ensure his customers were happy. Change is always difficult. Doug the new manager has big shoes to fill but it's doing a great job. The shop runs ha
I went in for rear brakes and got an estimate for 1600.00 plus for all sorts of things. Took it out and to my mom and pop shop I use and asked them to look ALL wheels over (not mentioning Midas). All I needed was rear pads and rotors for 470.00. None of
"We LOVE our Midas! The manager and techs know what they are doing, and treat us with great care and respect. We've been taking our vehicles here for years, and we'll never go anywhere else *)"
"I took my truck i today and was told I needed 1650.00 in work. Luckily I decided to get a second opinion. 470.00 later I walked out with new rear brakes and rotors. (NO CALIBERS, NO WHEEL BEARING). NOT COOL Midas!"
"Great Service,very happy with the service we got."
I took my car there and have just never taken it anywhere else since then. Finally found that garage I can trust! The customer service is exceptional and the owner is very fair on pricing in my opinion.
"I recently scheduled an appointment here to get my brakes done, they were sounding very bad and upon arriving and them looking at it they actually told me that from the car sitting for so long, the brakes were all rusted. I had to have my brakes, rotors, d"
Made an appointment for oil change special on my two vechicles. Had a conflict in schedule so I had to reschedule. Dimitri was understanding and changed my appointment to fit my schedule. He gave me the special even though it was outside the window date.
Professional and excellent service.
I've used this Midas on 2 different occasions now for different types of service. The first was on my wife's vehicle. She commented how good the service was so I called back when we needed service on another vehicle. While I was waiting on my vehicle I wit
"as always , staff was friendly and service was great and very reliable"
"This job looked like a big pain in the ***, Glad I didn't attempt it. Ended up needing wheel bearings too an this guy who works for Dimintri Makres in Aberdeen Md. was not going to be happy till it was done right an it was. Had to give the guy a tip he di"
Excellent Service 10/10 would go back again!!!
"Jeep was almost on last leg (really bad LF tire). Came in for front brakes. Other issues were found & taken care of within 48hrs (Per given repair timeframe). Took care of ALL other little panel light issues, including referring me back to dealership for o"
Midas in Aberdeen, MD is the most honest, trustworthy auto repair I know of. Dimitri treats you like you're the only customer, no matter how extremely busy they always are. He's also understanding to your budget & will prioritize repairs according to safety. He doesn't rip off the single females either. HIGHLY RECOMMEND.
Great service. Dimitri is a gentleman and very professional.
"Starting with my initial call for a quote to repair my muffler, Dmitri was friendly and gave me the information I needed. When I went for my appointment, they checked the car and told me my muffler didn't need replacing it was only a small pipe repair. I"
"As always , you all did a GREAT JOB !! "
Dimitri's team in Aberdeen Maryland is an Excellent shop. they've taken excellent care of my various cars over the years.
Service was great and timely. Manager was awesome and explained everthing as well as showed me what would be done
The Aberdeen Midas provide a quick and detailed service quote. The work was done quickly and expertly. I have chosen to use them for all of my automotive work.
"I learned of this Midas b/c they took care of a friend that was in a bind w/ after-hours car problems. I've received the most courteous, professional, friendly, cost efficient service there is to be found knowing and feeling secure in my car's dependabili"
Demetri was awesome and they gave me a great deal! My car was fixed within two hours.
Good shop. Always takes good care of the vehicle.
Reliable, consistent shop.
Reliable, consistent shop
Treated like family with fast and inexpensive rates
The service is great and the people are very friendly
A brake ******* broke on my van on a Saturday* and this shop supposedly repaired it for over *385*00* The line was replaced with coiled stock* *not a Ford origional equiptment part* and I was told the fluid drained out*not true* so I also *needed* 2 new fr
A brake ******* broke on my van on a Saturday* and this shop supposedly repaired it for over *385*00* The line was replaced with coiled stock* *not a Ford origional equiptment part* and I was told the fluid drained out*not true* so I also *needed* 2 new fr
*385*00 charged and I had to go to another Midas and get the repair repaired*Do not go to this shop