They fixed a faulty headlight connection for me that wasn't even part of the job I brought it in for!
The customer service was splendid and they provided everything that I needed while I waited for my vehicle's maintenance. They provided clear description of the pricing, the time it would take for it to finish, as well as any updates during the maintenance. I highly recommend this Midas to anyone that needs a proper vehicle tune-up.
We have never had to actually wait until our appointment dates to get tires changed over because theyโre so quick and willing to move ahead in their schedule.
They took me in as a walk in when nobody else would. The personnel were very nice
Great customer service, quick with service that was needed and very friendly! Fast with the time frame of appointment, no long wait time.
Keep the online appointments. Or just say first come first served on the advertisement
My car was shaking a lot before my experience. With the professionalism of team, they were able to identify the source of the problem and fix it with reasonable price. It wasn't just a balancing issue.
Harry, the store manager is always available to answer questions and explain costs to complete.
They got the part that I have been trying to get for a couple of weeks from other sources and got it installed fast.
I only go to them in Fairbanks. The shop rate is very reasonable, the techs are highly knowledgeable, everyone is kind and helpful, the process is very quick to get in and out, payment is easy, always available and great deal on tires. Couldnโt be more happy with this shop and will be bringing all 4 vehicles of mine in here every time instead of the Toyota dealership.
There were no issues with my oil change or my appointment. I got there early and my car was taken back shortly after. All the staff were awesome.
My total bill for brake and strut repair and alignment came to $2376 and the repairs were done in a matter of hours. That seems an excessive price for how quickly repairs were done.
The manager is wonderful and helpful
Making an appointment online was fast and easy. My problems were addressed, sent a detailed update with inspection findings, and reasonable pricing. Staff was friendly.
Had a broken lug from the previous tire shop. They didn't fix it. Midas did.
Harry is a great guy to bring your vehicles too, heโs friendly and is always willing to call and work out the best solution to your vehicles needs
I have been coming to this Midas for years due to their friendly and reliable service. Oil changes, brakes even engine replacement
Called to set up getting our vehicle serviced and we were able to get our truck in the next day. They worked very fast and were very friendly.
This Midas store always goes out of their to help me when I bring in one of my vehicles. Will always come back.
I was able to drop my car off in the morning and the car was ready the same day in the afternoon super fast and easy fix on the car. The communication was great and price wasnโt over the top!
Professional and explained what the issues were and what it is was going to take to correct the problems
We are treated well at this Midas. The scheduling worked with other appointments. The needs of the vehicle were discussed with the manager, who took notes. We were notified when the work was finished; the car was started to warm it up prior to our picking it up. Good service!
Very nice customer service and did an excellent job will be back to midas and also recommending there service.
Donโt tell customers, it is what it is and not try to come up with a solution or maybe why they canโt fix it
Customer for several years.
Fair and honest and thorough
I had an appointment the last Saturday, to get an estimate took five hours to tell me that my car will probably no be ready that day.
Not only accepted my appointment, they got me in early with minimum delay. Other shops werenโt so accommodating, even the local ford/Lincoln dealer. We were traveling and from out of town. Professional and personable
Midas has always serviced my car better then any other provider
Better overall customer service.
Midas has always taken care of me and it's going above and beyond many times over to help me with my cars when I brought them in for service.
Midas onAirport Way is where I always take my vehicles and refer my friends to.. I trust them and have never been disappointed. Harry is absolutely the best, if he doesnโt know the answer (very seldom), he finds itโฆ couldnโt ask for better!! He goes above and beyond!!
The communication and time it took to complete the service.
Tires work well and the fact that Midas had them in stock. I couldnโt be happier with the service.
They had me in and out in about an hour. There were no issues when I arrived and I was promptly checked in and helped. The atmosphere inside was homey, clean and quiet. I was also provided comfortable seating.
I've been taking my cars to this Midas for seventeen years. They own their work, and I trust them SO much. I recommend them all the time.
Harry and the guys at Midas always go above and beyond to make sure everything is done right and the customer is satisfied!!! They are my GO TO auto place!!!🤗
Professional, friendly, and fast service
Harry and Ron are wonderful. My GoTo place for anything automotiveโฆ wonderful service and customer service.
Fast, quality, friend staff!
They get the job done well never any problems with there work.
Always well taken care of.
Fast, friendly and not overly expensive
Always able to keep me on the road whenever I experience an issue.
Excellent customer service and support. Friendly and knowledgeable staff. Good communication skills. Work done in a timely manner. Easy to understand diagnosis of problems found and great recommendations for a fix to said issues.
Courteous prompt service , providing an excellent customer experience.
Harry and his crew of experts are always polite and candid when it comes to explaining the details of repairs to my rig. I was impressed with the quickness of service despite them having a full schedule that day.
The service was done quickly.
All around great service 👍the crew is very professional always do great work 💪
The personnel was friendly and easily explained a potential oil leak. Overall I always get the same excellent experience.
"Midas has the purpose and mission of auto repair services. I have trusted and used this auto shop for years. Harry and Ron pay attention to details with their kindness. Especially, Harry is very knowledgeable and is an outstanding technician. I would r"
Very personable and trustworthy service. Love these guys!
I will NEVER return there. Poor customer service & overcharged!!
"I had two appointments on subsequent days to get my summer tires swapped out for winter tires. I showed up on the first day - Friday the 22nd - and saw that there was a sign attached on the door that the shop was closed that Friday and Saturday. On Monday,"
Cost parts 20 dollars service 2 days 300 dollars don?t go there save your money go anywhere else . I went check my car guy was there he will not talk to me he say leave ur key I will call you tomorrow Not Midas
Midas has been doing my repair and maintenance for several years. I keep going back to them because the quality of the work is great and they stand behind their work and the products they use.
So wonderful to have dependable service available!!!
"Harry, Ron, & the guys always do a great job."
Prompt and courteous with exhaust manifold gasket repair!
They worked on my 2008 dodge ram. Was having bad noise for under the hood like from muffler but was not it was bad spark plug and coils. I'm so happy I take it to them. They where very help full and caring about the care of my truck .
"Brought my vehicle in for a diagnostic at the Fairbanks location when it was overheating and not shifting properly. They gave me two quotes, one that I was told would be enough to get it running, and one that was recommended, plus some work in my transmiss"
"I love Midas on airport, I trust Harry and staff, they go above and beyond and are soooo responsive to a persons needs.... they are my GO to guys, for sure!!!!"
The hours of operation that they have posted are not when they are open...So expect when you arrive at their store 45 minutes before the time listed that they are suppose to close expect no one there.
Don't bother posting negative reviews. They don't show up. Billed me eight hundred dollars over the estimate. Said two people misheard the estimate twice apiece. Crooks.
Recently received a phone quote from Midas for brake work in the neighborhood of $1000.00. I gave the ok for the work to proceed. Imagine my surprise when I went to retrieve the vehicle and was given a bill of $1870. They had no explanation other than I mi
"Truck was in and out in a short time and done right. Staff is courteous and friendly. Only thing is I miss the real television, that Midas TV is not the greatest."
"Wanted several issues checked out, when husband took the tire off a week later found 2 lug nuts broken off. "
"Work was good, but when I got the vehicle back the back to one of my mirrors was missing and broken and there was nothing they could do to repair."
"My Alternator took a **** on Christmas Day as was headed out of town to see family. Called the insurance Co. & had it towed to Midas. The next morning I received a call from Midas. They got it in, replaced the Alternator, and I had my car back that evenin"
"Simply stated Midas of Fairbanks provides the best service of anywhere I?ve ever gone.Thank you Harry, and please wish all your staff a Merry Christmas and a happy new year. Tom Gilligan "
"I took my vehicle to this Midas to have the check engine light and some other dashboard lights diagnosed. On both the online reservation form and in-person when I dropped the vehicle off, I told them that the fuel cap felt a bit loose lately and that I rea"
Very thankful for everyone working at Fairbanks Midas. I have been taking my cars over there for years! Always amazed by their prompt service.Kudos to Henry and his team! Keep up the great work!
Harry and crew once again left me feeling like a part of their family. Appointment scheduled at my convenience then finished while I waited. Excellent job
I arrived in Fairbanks on a Friday with a clattering noise in the front end of my Porsche 356. I went to a front end shop and they were to busy and recommended Midas. I went there and they were booked but shop manager Harry Apolo took on the inspection.
"Great,friendly and informative"
Great job and quick response time completing the job.
Got an appointment quick and great service.
The work Midas in Fairbanks does is top notch and they are trustworthy. Their customer service is second to none.
I purchased pubg uc form midas buy and they are payment failed and my money is cut from the bank not refunded my money
"been coming here for years , never had a problem great service"
They did a good job fixing my car when I needed it I was happy. ??
I have been taking my vehicles to Midas for several years now and have been very happy with the service that I?ve received. Harry is a very knowledgeable mechanic and always goes over and beyond to please the customer. They also have the friendliest and
"The professionalism, and attention to detail, by Harry Apolo and his team of technicians, ensured that the recent ball joint repair on my vehicle was accomplished in a timely manner, and within the quoted price impressed me very much. I will be bringing my"
"I used to change the oil in my vehicles myself, but Midas makes it so easy that I go to them now. And I love that they do the tire rotation with the oil change. They always give excellent service and it's a great value for the price. Thank you!"
So many good experiences here. Some have been able to be repaired easily and others are more comprehensive. I trust this shop with all of my vehicles and give them a full recommendation. They are good to communicate on the phone and at check-in about the
Got everything I wanted. Great job
Crew did a great job.. super customer service!
This shop was recommended to me by the internationally requested machinist/mechanic at UAF. I was suspecting my previous shop of doing multiple unnecessary and expensive work on my vehicle. I have used Harry's shop now for about 10 years always receiving t
"Completed task in timely order, we couldn't be more pleased. Thank You for being there."
I had family fly into Anchorage and we drove from Denali to Fairbanks. My poor old car was making the loudest and most noisiest sounds. We made it in to Fairbanks. I called around and one place hung up on me and another didn?t have an appointment. I was ab
"I don?t understand, I had an appointment, it took 2 and 1/2 hours sitting there to get the oil change done! I needed a new air filter too, which I might have gone for if I hadn?t been there so long already. I still like Midas though. Over jiffy lube, for s"
"Even though they were very busy, took 10 minutes to fix a loose tailpipe from the Alaska Highway on our way to Denali. Above and beyond... and appreciated. "
Midas Fairbanks did it's usual great job servicing our cars for the summer. Thanks!
Just all around dependable. I would recommend Midas to anyone.
Exceeded my expectations in getting the problem taken care of quickly and economical. I trust taking my vehicle to this location over and over again.
I've been coming to this Midas location for about two years now and the staff are always courteous and typically my appointments are quick. I haven't had a complaint yet. Would recommend.
Good job.Quickly completed the job.Counter service was efficient and friendly.
Harry and his crew are simply awesome!! I will continue to take my SUV to them for oil changes and anything else I will need fixed.
"Nice job from all the staff, Good customer service from the front end associates to the mechanic."
"Was given an unreasonable quote from the dealership with items that were not requested went for a second opinion and was quoted 10% of what the dealership wanted to charge plus they showed me what was wrong, why and walked me through it all. Very respectfu"
The team did a very good job on my GMC and I am proud to tell others to visit their shop.
We got scheduled very quickly and whole service was less than 2 hours. Always feel like treated very fairly and with honesty. We trust Midas and Love their services!
"Once again, Midas Fairbanks takes great care of us! Sandra worked hard to get us what we needed and thought outside the box to make what we wanted to do possible. She took the time to think and research and put together our winterization package. All the"
I love taking my Truck to Midas for everything. You guys do a great job!
One of the best foreign vehicle service providers in Fairbanks.
"I can always count on first rate service, and Midas stands behind their work. I wouldn't take my car anyplace else!"
Work was well done and other side will be done here when needed. Got work done on time and at a much better price quoted by dealer. Better by thousands. Really!
Midas fixed a rattling brake I had been trying to troubleshoot for over a year. I had taken it to a couple of places around town and no one had been successful identifying what was causing the issue. Midas identified the problem and fixed it on the same da
"Thanks to Dan, Harry and the entire crew at Midas Fairbanks. We can always rely on the high quality of work done on our aging cars. Highly recommend Midas Fairbanks."
We were traveling through Fairbanks on vacation from SoCal and had a problem with our wheel alignment. Stopped in on Saturday and made an appt for Monday morning. We couldn't have been happier with the work performed by Harry and his crew. We had made afte
The team is always ready and willing to help and definitely more responsive that the dealer.
"Midas in my opinion does not only what needs to be done, But more than expected. Their dedication is outstanding compared to anyone in the business. Thank You Midas for letting me Trust Your Touch!!!"
"A week after my car was seen for alternator related problems (warranty at another mechanic), it was back in the shop. Instead of going back to the shop where the original work was done I had Midas replace the alternator. They did it that same day that my c"
I've been having numerous issues with my alternator (repaired at another mechanic shop). THe folks at Midas were very kind in mentioning that this is too many times for my alternator to be broken (under warranty at other shop). Midas coordinated with the
"I have been having problems with the headlights on my 2009 VW Beetle since I bought it 5 years ago. The first time I brought it into Midas, the bulb was out and they changed it. The light went out 3 more times over the past few months but I was not charg"
Wonderful as always! I arrived at 9:18 for a 9:30 oil change and Denise got my vehicle in right away with a smile. I was back on the road by 9:41. Thanks again for stellar service and the excellent care my truck receives!
"Very friendly and professional staff! The employees were willing to help out with making our experience as pain-free and quick over with as possible, so we could be back on the road ASAP! "
Gold work and good service. Thanks for another good job. Jim
Excellent service and always show attention to detail.
Great work!!! They are always able to get our vehicles in quickly and get the work done in a very timely manner. We recommend them to all our friends.
Harry and the crew at Midas are top shelf professional who go above and beyond. The service is fast and friendly with very reasonable prices. I wouldn't hesitate to recommend them to anyone who is looking for a quality auto repair shop
The manager (Harry) was very helpful and friendly!
"We've been taking our vehicles to Midas Fairbanks sine 2007, no complaints great service!"
Fantastic work done at an affordable price. Friendly and helpful staff.
I spend thousands and thousands of dollars every year fixing and reselling cars. I take them to Harry and Dan at midas because I know they are the best!! I have gone to other places in the past and won't do that again!! They will go from bumber to bumber a
Harry and the crew at Midas in Fairbanks will take great care of your car. I put 8000 miles per month on my car and they have never let me down as far as service and repairs. They catch problems before they become major issues and always leave me feeling l
"The employees here are absolutely dishonest and look to scam you any way that they can. I would highly recommend you do NOT invest your time, trust, or money to this facility. Words cannot begin to describe my disgust with the service I received or lack th"
I took my truck in to have the oil changed and the tires rotated. My check engine light was on and they charged me $90.00 to turn it off and didn't ask if i wanted them to. Then they told me that my catalytic converter was bad and it was going to cost me $
Midas estimated my repair costs to be over *2000 for a power steering pump/pressure hose replacement. I bought the parts myself for *150 and did the work myself *in only 2 hours*. They we're very untrustworthy and I will never recommend them to anyone. The