The warm welcome from the team as I approached the building, the ease of getting ne in and out in a timely manner.
I looked for "honesty" in the service I received and they passed the test, didn't sell me something I didn't need like others, I received fast service and with a smile, the attendant gave me a coupon to return with my next (great} visit
I am highly satisfied however I’m disappointed that my skid plate underneath my car was hanging in the right side
The guy that help me knew his business. I will be back for tires.
The team at Midas handled my vehicle better than the dealership. I have a vehicle under warranty that has issues. I will take it to Midas because they have far better service levels than the dealership. They are available, honest, and knowledgeable.
Fast, friendly, and clean
I didnt like the look of the first set of tires I purchased, (my fault) the team there worked with me to order a new set and installed them for us, very thankful!!
They told me how long it would take and they took me early. Win Win
good product at a good price. customer service was top notch.
Great team that was very kind and helpful, great service, and correct pricing. The waiting area was tidy and clean.
Manager borderline rude and combative upon let him know about the services I request. Quickly told me I would not be pay the amount of the coupon because my car wouldn't take that oil. Once he found out I knew the kind of oil my car took. After he went out and verified. Quickly again let me know that my services would be more because my car takes 5.5 Quarters . I knew this but his general attitude in the beginning was rude. The rest of the staff was amazing and kind.
The team was amazing and very friendly. I went in for an oil change and full inspection. When I got my estimate they went over it thoroughly and explained the most important things I needed done 1st for safety reasons.Went over easy financing options and had my whole left front done from tire, wheel bearings, axle, all done at an affordable price and was done within hours. They offered me a company car if I needed to run errands and also a ride home and back. I had a very good experience, everyone one was so helpful in explaining everything right down to the mechanic doing my car. They even walked me out while my car was in the air to show me everything on the estimate so I could see it myself. Would highly recommend this Midas on Main St. and I hope Billy adopted that puppy. ️️
The friendly atmosphere and the fast in and out service.
I stopped by to get an oil change and asked for an HONEST MAN, the last time I went somewhere for an oil change, it cost me , they told me I needed my tires rotated, aligned, etc I needed windshield wipers and a few other things done and it cost me $500, when I returned to work my guys just laughed at me for being a "woman" and they saw me coming and could sell me anything. I was soooo impressed after they did the oil change including an inspection of my brakes etc. which they had a special going on for $79, they not only did everything they said they would do, they had a coupon for me and I got a discount . I will go back every time for my oil change and check up. Everyone there were smiling and did a good job, and I feel like I knew my car was in good shape.
I had a coupon that stated oil change was up to 5 gallons, associate attempted to charge for over 4 gallons on the oil change. The coupon also included tire rotation , which was not done on an all wheel drive on an all wheel drive vehicle. The bill was only amended after I pointed out the overcharges.
Amazing staff and service
Billy and Rob are absolutely top notch! Every staff member we encountered was extremely friendly. This is my first time at this location and we will be back for all of our automotive needs.
I have never used Midas, but now that Billy Reeves is working there, it will be the only place we go. I have always trusted and respected his knowledge and opinions. You guys sure did get a shining star. I can only imagine all the business you guys will start to receive because of his employment!
Needed exhaust pipe/muffler to be replaced. Parts needed to be obtained from dealer. Midas beat the dealer price for installation and made sure it was done in a timely manner.
Needed an exhaust replacement on my vehicle. Due to some complications it was a bit pricey. But with the help of one of the assistant managers, in dealing with part acquisition from the dealer, all went well. Midas was able to beat what the dealer quoted.
They told me to apply for credit and to my surprise it went through and I got suggnificant discounts to pay for everything..Midas is now my go to shop
Everything went smoothly and the cost was great with my coupon.
Needed a tire because I was riding on a spare since they couldn’t repair the one I had they helped me with getting a new one I had a warrant y previously with the tire so they just had to get one delivered in and put on the next day they were very helpful with the process me let me know right when they got the tire in and when they put it on the rims all I had to do was pay for the labor and warranty for the new tire
They did want they said they would do. Found the problem and fixed it. No worries
I liked the service and the front desk attendant. She was very sweet and knowledgeable.
I tried using the online scheduling tool for the second time and still has not worked properly. I received the acknowledgement email; however, the Midas location never confirmed as they did not receive my request. The email clearly shows the correct location. A team member will respond to your request within 30 business minutes* MIDAS SUMMERVILLE807 N Main StSummerville, SC 29483843-900-6453Please fix this issue.Thanks!Rob
Every staff member we we interacted with was Courteous, and extremely nice!
I was highly satisfied with the professionalism, the warm welcome, the cost, and the service completing in a timely manner.
Employees were super transparent with their observations, kept me in the loop through out the service
Although we returned the vehicle for the A/C not cooling, the staff was willing to work with us on the correct solution for the repair. I appreciate the communication and effort to minimize the cost of the additional repairs.
It didn't take long I was in and out without any problems
Our company provides medical transportation to and from facilities. It is very important for us to keep our vehicles maintained so that we could continue to provide this service to our community. Midas at 807 N. Main St. The staff has always been very professional and friendly. They have kept me informed of issues on our vehicles. I like the inspections program they have. that has educated me on vehicles. When I have called with an issue they will do whatever they need for me to get the issue resolved. I will definitely continue using Midas and just a little humor no they did not pay me to give them this review. We enjoy working together.
I used this Midas location before after a bad experience with Hudson Nissan . Haven't been back to Hudson. Very pleased with Midas and definitely will return in the future.
What a great experience! Anna and the whole staff were amazing. Thanks so much!
Friendly clean and very service friendly. Was a great experience. We were treated with respect.
I would prefer a real time online appointment scheduler.
Everyone is very pleasant and made me feel at home . And everyone seemed happy to be there
Customer service is friendly and fast, I waited in the lobby I will tell the most important thing about the people working there, are HONEST with what I need and not try to sell me things I don't
I stopped in without an appointment, was promptly greeted, and serviced within a timely fashion. I left my vehicle and shortly thereafter, was contacted about options. Service was fast and friendly.
I get that there are specific people in the tech/garage area may be doing more than one job, and or specialize in one specific service; it doesn’t help that everywhere is understaffed. I would just say better communication during the waiting process; I don’t mind it taking longer than usual, but I’d like to know so that I could arrange a ride to attend to other things during my day, rather than waiting all day in one spot. I’m only saying this because I had set up an appointment and was even there early, but it seems like a lot of walkins were being prioritized. Of course I would still choose Midas, I like the guys at the Summerville, SC location. I only hope to see them improved from here.
Great customer service overall.
Efficient and professional service
Great service and great staff! Really appreciate the help they gave me for my oil change.
The Summerville location really took of issues
Very friendly workers, and the service was extremely fast and efficient. Also the pricing is very reasonable.
Quick and excellent service
I came in for a Groupon ready to roll package. My main concern was an alignment which was done, but now it’s pulling to the right instead of the left, but not as bad as it was. But also asked for a tire rotation along with a break inspection that I had to pay extra for. Then they tell me my brakes are fine and they can’t rotate the tires because I have the wrong lug nuts in my truck. They said they are recessed and I need the longer ones that stick out. I then looked at them and they seem to stick plenty for me, they stick out more than the rim does or whatnot. Also I realized that didn’t they have to take the tires off to inspect the brakes?! Why couldn’t they just rotate them. I’m not sure the brake inspection was even done at all even though I paid extra. Doesn’t seem right to me.
Love the people. They do great work. Will keep returning. Did not accept my coupon that was emailed to me.
Excellent customer service.
My visit/service with Midas was worth the time. You feel the friendly, comfortable welcome spirit as you enter the door. I love coupons, and customer service were able to provide one for me. Thanks for the service.
Joe Mike and Ann are very knowledgeable,polite, and professional
Everything went exactly as planned. No extra charges. Very fast service getting the tires I wanted.
They were all so nice and friendly and explain everything to me
I arrived at my appointment time and they took my car right away. They did not try to upsell me on 20 different things.
I walked in and was greeted by staff. Everyone was friendly and the establishment was clean. I was a walk-in around 230p and asked for an oil change & brake work. They said they could absolutely help me. They checked my car and suggested I get 2 front tires. After the brake inspection, I was walked around the car and provided detailed information from the results. The work on my car lasted past close but the staff was still friendly and talked with me until it was ready. Thank you!
Everyone at this location was friendly and helpful, would recommend them for car care issues. They had no issue communicating with my aftermarket warranty company helping to save money on the repair to my vehicle.
Well first of all I would like to not have my windshield cracked when I receive my vehicle back. Also there are a bunch of holes and scratches and damage to the media area where the buttons are and that definitely was not there either. I do not like receiving my vehicle back damaged. And nobody says anything at all to me about it and then when I explain the issue I am asked was it already there? Like I am lying about it.
The service manager was very knowledgeable and also took the time to discuss a separate issue with me
Took my car in for oil change. There was an issue because Tire Choice, who did the last oil change, tighten the screw too much and it stripped the threads causing the entire thing to need to be replaced, a costly repair. They recommended taking it back for Tire Choice to rectify. They were kind and helpful. I called them after hearing from Tire Choice to ask their opinion and they stepped up and helped again. I most certainly will be taking ALL our vehicles here in the future as well as recommend to all I know to do the same.
Jeremy and Joe are the best. When I go in there, they know who I am each time. Very polite, professional and knowledgeable. This is my goto midas and I will not go to any other locations.
When I had {over selling me} on products I didn't need, I walked into the Midas center on Main St in Summerville SC, In a rather uptoned voice I asked to speak to an "Honest Man". Jeremy answered quickly and said I have found him. I told him of my dilemma of my being a woman, I get taken advantage of often. My dealer told me after my "500" dollar FREE oil-change {brake flush, tire rotate, windshield wipers, etc} I needed to replace the tires too. Jeremy looked them over and told me I could get another 10,000 miles or so out of them, so I left thanking him and said I would return when I needed service. About 2 months later I returned and purchased new tires for a trip I was planning, and at that point I was ready. I also got my oil changed and he gave me a competing price when I told him I usually go to another place. Now I am inclined to trust him again and again to give me an Honest Answer instead of trying to Sell me other things.
i came in to have my step son's car serviced, bought 4 new tires, battery and oil change. when i got there, the tires that were promised were not there and had to wait for someone to pick them up at another location. i missed an appointment that day. then, other inspection service request i made had not been performed had i not looked into it - also, the tire harzard protection was not offered, and when i called to ask for it, and make it right, even after all of the other inconveniences, there was no response. i called and spoke with the salesman, i called several times to resolve the issue, never called back, i called again, spoke to manager, AND said he was going to look into it and call back, neither never did. not interested in having a customer return for other services, fine. for a few dollars, had this location offered me free road hazard for my new tires of which i spent a good amount of money, and continuous customer care, now, they lost a customer, my step son's and i will definitely not recommend to anyone else. lost business. i shall, too, write corporate.there many other local tire shops and service stations.
Mike “Chief” was able to help me further my understanding of what options I can take to fix my exhaust leak. They also had the equipment necessary to get under my lowered car, something most other shops in the area could not do.
Used a coupon and the Midas took real good care of me.
They all were super friendly, professional, and clearly explained my service issues. I really enjoyed spending my money at such a pleasant environment.
I?ve been going here for the past few years. And not only do they take care of you and your needs but they offer great customer service. I would absolutely recommend coming here and working with Jeremy and the team!
"Just had my roof replaced.....nail in a tire! Headlight had bad wiring. Thank you to Tyler, Jeremy, Joe, and Kevin!!! "
The GM Tyler went above and beyond to ensure I was satisfied with the work that was completed.
"Thank you to Jeremy, Tyler, Kevin and all the team. They are friendlyand take pride in what they do. Glad I found them! "
I would never recommend this place. They should stick to tires and brakes cause they know nothing about cars. Took my car and was charged $1750 and car still isnt fixed. Took it back several times and each time got a different person with a new diagnosis
I went to this location and they screwed me. I ended up having to pay $1750.00 for something that didnt correct my car and when i went back they had the nerve to give me a card to their dealer friend telling me to get another car. Why not tell me that befo
Very professional associate and work done in a very timely manner.
"Midas is my go-to place for maintenance and mechanical repairs for my 2009 Jeep Liberty. From routine tire maintenance to complete brake repair, the Midas guys do quality work at competitive prices. I highly recommend Summerville Main Street Midas!"
I am so pleased with the store. Jay and his team took care of my wife?s car with four new tires two sets of brakes and alignment. He talked me out of anything I didn?t need and told me exactly what I did need. Price was less than I expected too. Wife is dr
"Always willing to pump my tires. Reliable, accommodating, friendly. "
Great place! Fast! Didn?t try to sell me on stuff!
"The service was completed as promised, quickly and everyone was friendly. We?ll be back for any future needs. "
This was the first time that I had to take care of my cars maintenance. I went to another competitor a few days earlier and they could not complete the service as advertised. I booked my appointment online which was so easy & convenient. The morning of my
"Brought my truck in, AC wasn?t working. They charged me $200 and said it was blowing cold. I drive it home and no cold air was coming out. I took it back and then they said it was a bad compressor. Waited for estimate on parts and labor which would cost ov"
"My name is Gloria Newhams, I visited your location on North Main Street in Summerville and Jeremy and Jay were outstanding. They provided me with all the information I needed to get my car fixed explain to me what they were doing even the mechanics inside "
I now remember that I didn?t do my review about the awesome service I received about a month ago. I?m remembering now because I need to return for another service. The manager was very good and professional. The tech?s were great! I was very satisfied and
Came in to get my exhaust changed on a Saturday. They took longer than expected but it was done great. Car sounds awesome with the new Flowmaster Super 10 Muffler on my Charger. The people there are great. Had a bad experience with the store manager Christ