Richmond, VA Auto Repair and Tires
With convenient hours and locations, we make it easy to get your car repaired in Richmond. Our expert trained technicians are ready to fix your vehicle and get you back on the road. Learn more and request an appointment at Midas today - your Richmond, VA auto repair and service destination.
Need an Oil Change in Richmond, VA?
Our experts can recommend the best conventional, synthetic blend, or full synthetic oil for your vehicle. Trust Midas West Broad Street to prolong the life of your car with our exceptional vehicle maintenance. Learn More
Richmond Brake Repair
For brake inspections or repairs, trust our expert technicians for quality service at affordable rates. We provide comprehensive brake services, ensuring your safety on the road. Schedule your appointment at Midas in Richmond today and drive with confidence. Learn More
Tire Balancing & Repair Services in Richmond
Tires are crucial for safety, connecting your vehicle to the road. Your brakes depend on your tires to have a firm grip on the road. At Midas in Richmond, VA, our experts ensure your tires are safe in your car, truck, or SUV. Learn More
Richmond Wheel Alignment & Suspension Services
Experiencing handling issues? Trust Midas in Richmond, VA, for expert suspension and alignment services. Our professionals inspect wheel alignment, struts, shocks, and suspension, ensuring a safe and comfortable ride. Count on Midas for your vehicle's stability and performance. Learn More
Car, Truck, SUV and EV Tires in Richmond
Searching for dependable tire options in Richmond? Explore our extensive tire selection featuring top brands like Michelin, BFGoodrich, Firestone, and more. We have tires for most vehicles, including cars, SUVs, trucks, and electric vehicles. Schedule your Midas appointment today. Learn More
Check Engine Light Diagnosis in Richmond
Is your Check Engine Light on? This warning can indicate severe engine problems, requiring expert diagnosis. Rely on Midas professionals to identify and resolve the issue, ensuring your vehicle's peak performance and safety. Learn More
Richmond Muffler and Exhaust Services
Experiencing smoke, noise, or other exhaust system problems? Visit Midas in Richmond for expert exhaust services and repairs. Our professionals ensure your vehicle runs smoothly and safely. Trust Midas for reliable solutions to your exhaust issues. Learn More
Routine Auto Maintenance and Repairs in Richmond
Count on Midas in Richmond, VA for expert brake repair, scheduled maintenance, exhaust, tires, oil changes, steering, suspension, wheel alignment, and more. Rely on us for your car's safety, performance and reliability. Learn More
Car A/C Recharge & Heating Repair in Richmond, VA
Car heating and A/C systems deteriorate over time, leading to clogged hose pipes that may leak if not properly serviced. This can result in poor efficiency in both heating and cooling functions. Let Midas West Broad Street regularly maintenance your AC system so it operates at its peak performance level. Learn More
Car Batteries & Auto Electrical Services in Richmond
Experiencing a dead battery, starter issues, or alternator problems? For any electrical component concerns, trust the experts at Midas West Broad Street. Our skilled mechanics in Richmond, VA diagnose and resolve car battery and electrical issues promptly for smooth operation. Learn More
Programs
Better Business Bureau Accredited Business
ASE Certified
Motorists Assurance Program
Amenities
WiFi
Pick-up/Drop-off Services
After Hours Drop-off
Coffee
Complimentary Courtesy Car
Magazines
Online Appointments Available
Online Estimates Available
Community Involvement
Central Virginia Foodbank
Midas Cares
Find out how getting your car serviced can help a cause important to YOU!
Virginia Blood Service
Give blood and get a free oil change!
Project Feed More
Harvesters
American Red Cross
![](https://static.midas.com//Content/Images/Miscellaneous/Midas_CC-Front2022@1x.webp)
Payment methods
The Midas Credit Card offers instant credit and special financing options2 to qualified applicants. See store for details. Get Details
![American Express](https://static.midas.com//Content/Images/ShopPages/credit-cards/AmericanExpress.webp)
![Discover](https://static.midas.com//Content/Images/ShopPages/credit-cards/Discover.webp)
![MasterCard](https://static.midas.com//Content/Images/ShopPages/credit-cards/MasterCard.webp)
![Visa](https://static.midas.com//Content/Images/ShopPages/credit-cards/Visa.webp)
2 Minimum payments are required for each Credit Plan. Valid for single transaction only.↩
Credit card offers are subject to credit approval.
Midas® Credit Card Accounts are issued by Comenity Capital Bank.
The Midas® Credit Card is valid at participating Midas locations only.
Average Rating:
746 reviews
Disappointed
Aug 17, 2024
I KNOW you can provide an estimate upfront when asked, even if that repair may not be what is eventually implemented or needed. You force customers to pay for a diagnostic fee before telling them the reality of your high prices. I had come in to replace the alternator (not a complicated repair) after having already tested the battery and found that the battery was fine. You wanted to sell me a used alternator at almost a 200% markup, and "highly recommended" that I also replace the battery, that had already been tested as being fine. You said you couldn't find a new alternator. After I asked him to recheck, multiple alternators became available. I'm surprised that you would use these tactics, based on your other good work in the community, I assumed you would be more customer friendly. I don't feel like I can trust Midas for any future repairs. I took my business to one of your competitors... one that gave me information upfront and honestly. I'm very disappointed that Midas wasn't able to do the same. I will not be going back to Midas in the future. I understand the challenges of running a business as I have one of my own, but what you guys are doing seems to be almost unethical.
Korsi
Aug 15, 2024
Always great, quality service at a fair price.
Kelly T
Aug 14, 2024
This is my 3rd time getting service with Midas. I always leave pleased and satisfied with the service from the staff to being informed of what is taken place with my SUV. Highly recommend!!
MarthaD
Aug 13, 2024
I take my car ONLY to Midas of Short Pump because I know the folks there and they always explain what is needed and why and they are responsive and well, just the BEST!!
Short-pump Shirley
Aug 10, 2024
People were friendly kind and open about what was being worked on and they answered all my questions.
Grace B
Aug 09, 2024
I have a good history with them and I trusted them to do the right thing.
Jeanne
Aug 08, 2024
Steering issue needed repair. Midas scheduled my appointment promptly and provided free loaner car. Work done promptly and professionally. My safety concerns were assuaged.
Anonymous
Aug 06, 2024
2 things stick out: I booked an appointment and then went in to get front brakes and rotors replaced, was told there was a fee to inspect brakes. after minimal discussion the fee was waived but it felt weird it was even considered since I flat out requested the job be completed not an eval. 2nd, I dropped my vehicle at 8am for my scheduled appt and when I passed the shop later at 4:30 I noticed it hadn't moved so I called for an update. I was told that the vehicle hadn't been looked at yet. I know things get off schedule but I would have preferred a call to say the work wouldn't be done until the next morning. Im flexible but I do like a courtesy call. Having said all of that, I would not and will not hesitate to return. The front desk people were extremely kind, professional, and knowledgeable. I have even talked to my wife about trying this location for her vehicle.
Ukpt
Jul 24, 2024
I bring a vehicle in for a rough idle to be told it needs a new engine. The vehicle has 80k miles and runs perfectly - aside from a rough idle and the rough idle doesn’t happen all the time. An oil change is performed and when I arrive home, I find oil pouring from the vehicle and all over the driveway. Midas was kind enough to tow the vehicle back to the shop. They discovered that the o-ring they had removed and reinstalled had “snapped” - a 97 cent fix per the associate. It doesn’t surprise me that an issue caused by Midas would cost less than $1 while I’m being told I need a new engine. Since this service, I’ve heard from others that have encouraged me to avoid Midas at all costs.
Cathy
Jul 13, 2024
Easy to schedule online and loaner car is fantastic.
Mayor of Short Pump
Jul 07, 2024
In and out in no time
Charlotte D
Jul 07, 2024
I needed a battery. I called Midas and they told me to bring it in and they would install my new battery while I waited. It was a Sunday. I was only there for 30 minutes.
Jeff W
Jul 05, 2024
Good people, great service. Issue found and I was called to be informed and to see what I wanted done.
Anonymous
Jul 03, 2024
Everyone was nice, knowlgeable and kind.
La Casa Loca
Jul 03, 2024
I am always highly satisfied with Midas. I'm told what I need, what it will cost, how long it will take, given a loaner car without even asking. I trust you folks completely and smile when I see one of the loaner cars on the road (can't miss 'em).
Evan W
Jul 02, 2024
Easy to make an appointment when I wanted. Service completed in one day. Email with details of car conditions. Midas corrected a problem from a previous visit.
CherylW
Jun 27, 2024
Great staff, well organized and awesome customer service.
MFJJ
Jun 26, 2024
Courteous, professional staff. Loaner car provided. Competitive pricing
Jim W
Jun 20, 2024
I always bring my car here and am always pleased with the experience.
Alexanderaye
Jun 18, 2024
In and out quickly Work done properly
Happy Jackie
Jun 17, 2024
The employees were pleasant and the work was done in a timely manner and he explained everything to me and the service was great!
David L.
Jun 12, 2024
I have been a customer of Midas for years and have worked with Matt that entire time. Their professionalism, communication & courtesy is unprecedented. The staff from the mechanics to the customer service folks is extremely personable. Would highly recommend. .
MarthaD
Jun 06, 2024
I've been coming to this Midas for years and years and have never been disappointed with anything. The service folks tell me what's needed, what it's going to cost and why it's needed. I can stop by and they check my tires and fill them for me when the light goes on and the fact that they are such a good community citizen - supporting our communities in so many ways - that's what originally led me to Mark Smith's Midas shop and I've never regretted it.Martha Doukas
dspai
Jun 02, 2024
Very easy to schedule service and drop off my car. Associates are always very helpful and courteous
Haralambos Kipreos
May 28, 2024
These are good honest people get you in and out fast
Harry
May 13, 2024
The 2 ladies at customer service were excellent and Matthew Adams was awesome.
Charlotte D
May 07, 2024
My wait time was minimal. They kept me informed of their progress, took the time to talk with me. Very professional , knowledgeable and friendly.
Pam
May 06, 2024
Easy to schedule and fast service; friendly staff
Thanks to
May 03, 2024
From check in to service updates to check out, everything was done well.
Cindy S
May 01, 2024
Professional attention to customers, excellent service, trustworthy recommendations, loaner car and coupons available.
Grace B
May 01, 2024
My problem was a small problem to them but I had no idea if it meant something more. A flap was loose. They took care of it as it was a big problem. I'm so thankful.
Carla
Apr 30, 2024
The kind and respectful interaction with the Midas team. The honesty of your skilled mechanics.
Anonymous
Apr 29, 2024
Never thought it would be this easy to make an appointment and get my car inspected!
Cheryl W
Apr 26, 2024
All staff members are highly professional and customer service oriented. My time is regarded as important which is appreciated. It is a pleasure to give business to an organization who continuously gives back to the community. Thank you !!
Don C
Apr 19, 2024
These folks always do me right. Exceed my expectations. Courtesy cars are a huge PLUS.Always friendly. Never talk down to me.They truly listen. Highly recommend.
Positive Paul
Apr 19, 2024
Prompt, friendly service.
Dr. Bergen
Apr 16, 2024
Friendly staff, explained things in detail, excellent communication, very flexible with scheduling, work was done as described and ready in the time that was estimated, great customer service.
SSW
Apr 15, 2024
Matthew communicated with me to keep me updated on the progress of my vehicle and gave me recommendations of service needed and a clear price for all services. My vehicle was ready in a timely matter and check out staff were very friendly, courteous and helpful.
Audi Owner
Apr 13, 2024
Quality of service and cost
Korsi71
Apr 12, 2024
Always trustworthy service. Friendly service and great work. Communication is clear and frequent.
Mkk
Apr 07, 2024
Speed of completion and ease of scheduling
Rusty
Apr 04, 2024
Friendly, professional, timely repairs, competitive pricing and have NEVER had to take my car back because repairs not completed or done incorrectly!
Jeanne F
Mar 28, 2024
Ability to make an appointment. Time frame
Chris
Mar 27, 2024
Very easy to do business with you guys. Thank you!
Belb
Mar 26, 2024
Customer service is excellent. Staff are all very helpful, welcoming and knowledgeable.
Charlotte
Mar 25, 2024
Julie and the team at Midas are always wonderful. They are always fair and honest about whatever work needs to be done. I don’t understand a lot about cars and they always explain things really clearly.
Kh
Mar 21, 2024
Great customer service ...perfect time
Larry H.
Mar 14, 2024
Good customer service.
Grace B
Mar 09, 2024
They changed my appointment from Monday to Saturday because I discovered I had a brake light out. They do not try to sell you more than you need. The mechanic explains everything to you before they go ahead.
JeffW
Mar 07, 2024
Good people…good service.
Roy
Mar 05, 2024
They quickly determined their scheduling openings and my options. Also, they reviewed my previous battery purchase and determined their was a credit.
ncbizman
Feb 27, 2024
The team at Midas Short Pump is wonderful. They are courteous and professional. Communication is very prompt and straightforward. The team is always expressing appreciation for our business.
Richard B.
Feb 25, 2024
i've been a customer for 20+ years and have consistently been happy with the repairs, ease of doing business and friendliness of the staff.
carl mcneill
Feb 25, 2024
Great service from top to bottom
Lee D
Feb 20, 2024
I cannot say enough positives things about Midas of Short Pump. The staff is so helpful, friendly and happy. I trust everyone who works there, and I know my car needs are being handled correctly and professionally! I tell everyone to go to Midas! They will not be disappointed!
Stu N
Feb 20, 2024
The work is always done exactly as we ask. And then they let us know what else needs to be done.
JimH
Feb 19, 2024
The pricing seemed to be too high. The oil change was definitely higher than I have gotten elsewhere.
Pat Lacy
Feb 08, 2024
Had flat tire about three blocks away. Limped in snd they took my car and gave me a loaner to continue on to take my husband to his doctors appointment. Always good friendly helpful service over the last several years on my last three cars.
Alex K
Feb 07, 2024
With the engine check light came the need to replace thermostat kit. This took ordering; however, I had a loaner.
Wiliam C.
Feb 06, 2024
Only issue was the Service Required Message was not reset and it still keeps coming on every time I start the car. I did specifically mention at check-in that it had kept coming on with the wrong service interval info at check-in. I had previously tried unsuccessfully to reset it myself using the information I found on line. I didn't notice it until I started the car the next day. I live in Midlothian and didn't want to drive all the way back to Short Pump just to get it reset. Otherwise, no complaints.
Frank
Feb 05, 2024
Reliability and trust! Taking my car there is always a positive experience. My tire had a large screw embedded in it. I had my car towed on a Sunday and left it in the lot, hoping Midas could repair it on Monday. It was completed before 1:00 p.m. - no questions asked. The price was fair. The service outstanding. The woman who checked me out was delightful. Thanks to all!
Jim W
Feb 03, 2024
Friendliness of each associate I encountered. Comfortable & clean facility, especially the restroom. Good communication. Reasonable prices & coupon savings
Kelly T
Feb 01, 2024
I had scheduled my appointment at the wrong broad street Midas and the associate that helped me just worked me right on in and had me done before my appointment time! Super nice about it and I was very impressed with kindness as well. I will be coming back for future services!!
Steve L
Jan 29, 2024
Tires not ordered with a week notice. Water pump installed and would not hold coolant so service couldn’t be completed on Saturday. Tech and Brad were off on Sunday so had to get a loaner car and move all my work equipment into loaner get stuff out of my truck and work out of the loaner …. I work in construction out of my truck which is why I scheduled the service over the weekend.
Lynn h
Jan 25, 2024
Quick and friendly service. Very professional!
Nick B
Jan 25, 2024
I very much like the easy process of scheduling the appointment to dropping off the car, and picking it up. If there are concerns either Amanda or Matthew are quick to call and notify of the concerns so informed decisions can be made. Incredible people and incredible customer service.
Stephanie W
Jan 17, 2024
The vehicle was serviced promptly and the staff is pleasant and knowledgeable.
Kevin R
Jan 17, 2024
I was able to get my vehicle in easily. They offered a loaner car (very helpful)They kept me informed regarding the status of my vehicle.
Barbara C.
Jan 15, 2024
I realized I had a slow leak in my tire on Saturday. I scheduled an appointment online that night for Sunday and was able to drop it off the next day and get a courtesy car. The work was completed on Monday afternoon and I was able to come in to pick it up at a time that was convenient for me. No one likes to have to replace a tire, but Midas of Short Pump made the experience as easy as it could. Thank you!
Eugene
Jan 15, 2024
Great Timely Service! Thank you Midas!
Julien G
Jan 13, 2024
Availability for appointment was great, easy pick up and drop off! I was called when my car was completed.
Dan K.
Jan 13, 2024
The front office folks are the best. Always smiling and good attitude. The service tech communicated what was done and what needed to be done effectively.
Ben S
Jan 12, 2024
We are new in town and a relative recommended this Midas location (Broad Street). We found arranging an appointment online very easy. The follow up phone call was friendly and efficient. Our service was quick and easy.
Tatar
Jan 11, 2024
Fast, easy and quick
Woody
Jan 07, 2024
Good people good service. Ready as promised.
ChristiS
Dec 30, 2023
I didn’t have an appointment because the auto window broke unexpectedly. Not only was she able to take me right away, but she offered me a loaner car so I could still get all my errands done for the day. Both of these were perfect right before the holiday.
Mike R
Dec 30, 2023
Everyone was polite, explained everything in a way I understood, and was upfront and fair about the pricing. I was very pleased with my experience.
Robert H
Dec 30, 2023
I trust the service, and I know the at if there is a problem it will be addressed completely and professionally.
JoeM
Dec 30, 2023
Always a great experience. Julie and Amanda are always awesome and the techs are great
Anonymous
Dec 29, 2023
Excellent service, friendly associates. Timely and efficient.
Steve H
Dec 29, 2023
The price was high
Jim W.
Dec 21, 2023
Ease of booking an appointment, friendliness of staff, how quickly service was performed.
Lynne N
Dec 21, 2023
My check engine light came on, they took me I right away and had a loaner car all ready for me. They even had it warming up as it was early morning and very cold.
Mark J
Dec 18, 2023
Courteous counter staff; vehicle ready as promised. Competitive pricing
Hong-ye H
Dec 14, 2023
Did not have any problems and like the Courtesy Car.
Patria
Dec 14, 2023
Employees are very knowlegeable.
Carl
Dec 14, 2023
Best people, best service and fair prices
Steve B
Dec 12, 2023
I expected professional service and I got it
Steve N
Dec 11, 2023
Great service
Mark A.
Dec 11, 2023
Always pleasant and always great service
D B
Dec 08, 2023
The communication was essential- the pictures and description on the call with the shop was very helpful!!! Approachable/ not judgmental practical and helpful discussions on my vehicle…
John
Dec 07, 2023
Great Customer Service.
Kevin B.
Dec 05, 2023
Prompt responses to request for appointment. Friendly staff. Clear communications. Great experience all around.
Charlotte D
Dec 05, 2023
The staff are friendly and always explain my service and price to me. If I don’t wait, I’m given a loaner car. I would recommend Midas to my friends and family.
Liillian T.
Dec 02, 2023
The manager was extremely nice, communicated well. friendly yet professional. He greeted me with a welcoming smile. He is why I keep returning to this Midas because it’s out of my way to do so. Plus I like that Midas gives to causes. That makes me feel good also. Thank you to everyone at Midas!Lillian TurnerPs. I hope this message gets relayed to them.
Kimberly T
Nov 28, 2023
I have always taken very good care of me, and all my car service needs. Midas is very fair and stand behind your work. Midas employees and service technicians go above and beyond. But I do miss seeing your beautiful goldens. Happy holidays to all of you and yours.
Rich H.
Nov 22, 2023
Diagnosing squeaks can be difficult and labor intensive. However, Midas identified and corrected the squeaks for a very fair price.
Kat
Nov 22, 2023
Knowledgeable. Kind. Prompt
Pegasus
Nov 18, 2023
I have ever only taken my car to the Subaru dealership. I wish I had started coming to Midas sooner. Literally EVERYTHING was better. Everything was fast, honestly, faster than the expectations they set. Everyone was helpful and understanding. I didn’t feel pressured, I wasn’t made to feel stupid, I was treated like a competent human.
HazelBtomato
Nov 16, 2023
Staff were polite and friendly. All work was clearly explained and discussed prior to doing needed extra work. Estimated time was accurate. Thank you.
Jay
Nov 15, 2023
Last month I got visited Midas in Fredericksburg for to change brake pads/rotors they charge me more than 800$ that’s fine but at that time it show ABS and ECS on dashboard before it doesn’t show any sign on dashboard . I’ll ask them they told me it gonna be remove after some days. Till month it doesn’t remove I’ll then I’ll visited to Midas of Richmond now they charge me 570$ for removing that ABS sign on dashboard. Conclusion is You guys made issue and You guys solve issue. This is not fair worst service
Anonymous
Nov 11, 2023
The associates communicated very well and the particular services I wanted were readily available. All the scheduling options were clearly explained. The actual services were done in a reasonable time and the mechanic explained what was done.
JJ
Nov 11, 2023
They explained what needed to be done with my car. They also completed the services on my car pretty quickly.
Richard B
Nov 08, 2023
i've been a customer for over 20 years and have always had excellent service. Quality of the repairs has been consistently good.
KO71
Nov 01, 2023
Always great service and trustworthy advice. Clear recommendations on upcoming needs. Matthew is a fantastic value to the organization.
Bud T
Oct 23, 2023
Only a state inspection. Not complicated, but things went well
Mary Z
Oct 22, 2023
I had my mother who uses a walker with me. We were made to feel welcomed. We were greeted as soon as we walked into the business. The inspection of my car was done in a great timeframe. There was one issue that needed to be taken care of in order to pass inspection. This was fixed quickly. There was one additional item found during the review of my car. That issue was shown to me and discussed solutions.
JoeM
Oct 20, 2023
I commented to your staff on how clean your bathroom was. Thanks for having a TV to watch, coffee and comfortable chairs to sit in.
Grace B
Oct 13, 2023
I encounter a very sluggish battery/start that day with company from out of state depending on the car. We drove immediately to Midas and asked if they could help. They did. Very thankful.
LulaD
Oct 05, 2023
I just love you guys. Polite, prompt, helpful. I like the community involvement of Mark Smith and appreciate his example. I've been counting on you to take care of my car for a number of years (many) and have never had cause for complaint. Thank you!
Gina D
Oct 02, 2023
i have a part-time job and your rates are way too expensive for me
Varun
Sep 27, 2023
They fixed my flat tyre. It was not available at the store and I needed my vehicle. So found at some other store, picked it up and fixed my car. All in less than 3 hrs. They went over and beyond of what was needed of them
KellyH
Sep 25, 2023
As a first time customer I was blown away with how friendly and accommodating the staff was. I stopped in on a Sunday with a short turn around time to fix my problem. They took my keys and gave me a rental and said don’t worry. I had to leave 2 days later to go out of town and they said take the rental. The customer service is top notch.
Paul M
Sep 25, 2023
Friendly, accurate service.
robert w
Sep 18, 2023
brad was the best he helped in many ways and made a bad situation into a great service.he went above and beyond. he is a credit to your company. unlike the midas in commack
TT
Sep 18, 2023
Everyone was professional and concerned
PattyBakes
Sep 16, 2023
The crew filled my wiper fluid although it wasn’t a part of the service I was there for. Truly above and beyond. And very thoughtful.
Susie E
Sep 16, 2023
The cost for the rotors
Ted
Sep 12, 2023
Speed of service
Jerry Barber
Sep 06, 2023
Amanda at the counter is awesome at scheduling us in for maintenance work and so is the crew in the shop.
Tom w
Sep 05, 2023
Nothing
Pl
Sep 05, 2023
Great fast service. Clear communication.
Ron
Sep 04, 2023
Straight to the point and answered all my questions and concerns with positive feedback. And other people were in and out with a smile on there faces
Cori
Sep 03, 2023
Great experience overall . Trust !
Joe B
Sep 02, 2023
Friendly knowledgeable staff. Kept me updated throughout the process.
Liz S
Sep 01, 2023
When I set up my appointment, Julie, the Midas rep I spoke with was very helpful, reassuring me I would be able to have the car back when requested as long as there were any unexpected issues. The car was serviced early and I was able to pick it up as requested.
B. COLLINS
Aug 30, 2023
Vehicle ready sooner than I expected. All parts were available for my tire sensor issue .plus got 4 new tires and alignment.
Marc D
Aug 25, 2023
From my initial call to schedule a state inspection, the call from your service technician informing me that I needed tires, and the pick up process, I had an amazing experience. Would highly recommend this location.
Michael W.
Aug 25, 2023
I was impressed by the overall customer service from this location; everyone was extremely professional and courteous. Communication for pricing for services was straight forward and was never forced. Very flexible in you need a loan vehicle, or if you close by a courtesy drop-off. Why go anyplace else to have your car serviced.
Kevin R
Aug 24, 2023
I received an email explaining by priority the work that needed to be done. The technician calked and further explained. Based on that I prioritized the work I wanted done & they completed it within a day. Talking with the technician was helpful in my decision making process. He was not oushy. He told me what was needed & I made the decision.
Paul M
Aug 21, 2023
Technician Matt friendly and good communicator.
MarkJ
Aug 15, 2023
Very proficient by Service Manager (Matthew Adams) and Service Technician. Spent time doing thorough analysis of an intermittent starting issue !
WM
Aug 15, 2023
Staff is knowledgeable and Honest.
Cindy S
Aug 12, 2023
The professionalism and excellence is beyond compare. I never go to the dealership. All staff, Julie, Matthew are wonderful, they are courteous, helpful and provide superb customer service.
Steve H.
Aug 12, 2023
I brought my truck in for service because the dealership said I needed new rear brake shoes. Midas techs did an inspection first and saw that I still had plenty of life left on my existing brakes.I really appreciate the honesty and professionalism from the techs at Midas.
Famfirst
Aug 07, 2023
Great communication and easy
Don C
Aug 07, 2023
Both Amanda and Julie helped me for this service. They always greet me by name and make my experience easy.
Jim W.
Jul 28, 2023
Ease of scheduling, clarity of communication, prompt and efficient service.
Paul C.
Jul 26, 2023
I brought the vehicle in for inspection and was notified that several items failed, which I expected. The headlights in particular. Both high beams were out and the lenses showed severe oxidation. The mechanic's first and only remedy option was to replace both headlight kits at a cost to me of over $1,400.00!! I declined the service and proceeded to research lower-cost options. I purchased a headlight restoration kit ($30) and new bulbs (~$100 for the 4). It took me <1hr to buff the lenses and 20 min in total to replace the bulbs. A total cost to me of $130 and less than 1.5 man hours. Why wasn't this presented as an option? The mechanic indicated that there was "significant degradation of the internal reflectors" which was the main reason that the "entire assembly needed replacement." Please explain how this was determined when the oxidation on the lens was so bad that you couldn't even see through it. I should be able to trust my mechanic blindly and know that they are looking out for my best interests (both from a safety and financial standpoint). In this case, that trust has been severely eroded.
David G.
Jul 22, 2023
Process was smooth, staff was courteous, and I really appreciate access to loaner car.
John D
Jul 15, 2023
Very easy to schedule online. Nice people at the desk. Service tech was friendly on the phone.
Carol B
Jul 13, 2023
I trust they are honest and I have never had a problem.
Jane F
Jul 13, 2023
I appreciate the service and the people in the facility.
carl m
Jul 11, 2023
The Best service I could ever ask for
JeffL
Jul 11, 2023
Quick check in, friendly staff, professional people, quality work, very good communication with me throughout the process, loaner car if we need it, great community involvement.
Anonymous
Jul 11, 2023
Julie was wonderful. Brad updated me on your new tow service. Much appreciate both of them!!!
Richard B
Jul 10, 2023
I've been a customer for 20+ years and been continually happy with the service and quality.
Paul m
Jul 02, 2023
Expensive
Mac
Jul 01, 2023
Leave decision on customer that if you do not install it won't pass inspection or at least help them to suggest what they can do.
Cheryl W
Jun 28, 2023
Friendly, knowledgeable and efficient staff. Clean facilities parking is the only obstacle….very limited spaces
Satisfied, in short pump
Jun 27, 2023
As a long time, customer I highly recommend Midas at short pump! Everyone from Matt, Julie, Amanda, Mike, Brad, etc… They are all amazing!
AravindK
Jun 26, 2023
Every time I call or walk in, I never waited longer at all. And every time I go, for any service, I ask for a loaner car, and they give me one. You don't get such an experience in any bigger showrooms, dealerships where they do service too. They call me with details of the problem, costs that may incur and my choice to make. At the same time, explains which is necessary, which may wait and all the options. Not to mention, being very courteous.
Thart
Jun 24, 2023
Excellent customer service! Reliable service. Let you know of any problems and explain them to you! Would recommend them to anyone who needs car service or repairs.
Paul M
Jun 24, 2023
Friendly dependable service.
Anonymous
Jun 22, 2023
Midas in Short Pump, VA has been my auto service shop for many years. They have always been extremely courteous and prompt in their service. They have been extremely honest. For example, they tell me when I need repairs, but also tell me when I will need repairs or replacements (tires, for example) in the future. If they were not honest, they could have told me that I needed the repair or replacement immediately.I also appreciate the loaner cars!!! What a lifesaver!!Finally, I appreciate their efforts in supporting the community. Feedmore, Shalom Farms, Goochland Cares, Blood Drives, etc. In particular, the Boy Scout Camp Card, which included a Midas coupon, which I used on this visit.Thank you Midas in Short Pump!!!
Martha D
Jun 19, 2023
I have been having my car(s) serviced at this Midas for years and will go nowhere else. The staff is friendly, they explain what's going on, give a loaner vehicle when necessary. Nothing but good things to say!
Ross
Jun 17, 2023
As in the past, I called with a unique situation and in this case it was a punctured tire of my daughters Jeep. It was a Saturday and I am at my shop till 2:30 PM but the service person was kind and said if I could possibly get the tire to them by 3:00, that it would be no problem to get it repaired. I was able to get home, remove the tire and get it to you all. They called and let me know it was done. Love the attention to detail.
MeMe 2
Jun 16, 2023
I am a single lady that knows nothing about cars. From the. Folks at the front desk to the head mechanic were so friendly and helpful. Thank you so much that you have a kind and helpful staff-!
Jim W
Jun 15, 2023
QuickEasyFriendlyGreat valueConfident in their work
MFJJ
Jun 15, 2023
Prompt, efficient service. Ease of drop off and pick up. Clear explanation of work being performed. Courteous staff. Competitive pricing
SethR
Jun 15, 2023
I had to return to this location due to the lug nuts being installed to high of a torque setting. I struggled to remove the lug nuts with a power tool.
Sloan H
Jun 14, 2023
They were quick to diagnose the problem with my brakes and communicated it well. I know next to nothing about cars, so they were pretty up front with what was wrong and how much it was going to cost. They also noticed a problem with my serpentine belt, which I never would’ve known was having issues if they hadn’t told me.
Lesley A
Jun 13, 2023
I found I could trust you with my car.
Carrie S
Jun 12, 2023
They were able to correct a previous brake issue
K&D
Jun 06, 2023
Loaner car was ready and service is always good and honest.
KP
Jun 01, 2023
This particular Midas I use is always accommodating and efficient from scheduling the appointment, and working with me when I had to reschedule, and very professional and trustworthy! Matt kept me updated and explained what I needed and options available to me. I thought the price for all the work I needed done, including an inspection that I did not realize had expired, was incredibly reasonable! I have had experiences at two other companies that don’t even compare to the exceptional work done by Midas and their staff!
JL
May 22, 2023
Always satisfied with the work done, the customer service interactions, explanations etc. Prices are a bit higher than I'd like to pay, but I always know it's done well and right.
Alexa
May 20, 2023
it was a state inspection. It was done fast `0.5 hour.
VA Saveur
May 19, 2023
Probably not a realistic expectation, but I would have preferred not to have waited 2 & 1/2 days for the work to be completed. The parts took longer than expected to get.
C sander
May 16, 2023
Staff and technicians are great and friendly
Mark J
May 15, 2023
I’ve been using this Midas location for ~ 20 years- good, honest service - if issues (nobody’s perfect) they resolve the issue at their cost ! Good technical review (I am an Engineer by education) of all repairs
Anonymous
May 12, 2023
the experience was as I have come to expect
Cindy S
May 08, 2023
Great service and customer service. From front desk ladies to completion of the job
Charles P
May 06, 2023
I made an online appointment for 7:30-9:30am and dropped vehicle off the night before. By noon the next day, vehicle still in Midas lot. Not sure what the point of an appt. is if it's not honored by staff. We had things to do that day and did not get the car back until 3:00. Quote on the brakes was accurate, but didn't understand the $50+ in shop supplies. If that's standard, might as well include in the quote.
Nish
May 05, 2023
Excellent customer service and technical service.
Don C
May 04, 2023
EZ to book. Very friendly and knowledgeable staff. All work explained so that I understood. Loaner car provided a big plus too.
Amy K
May 04, 2023
Extraordinarily swift process. No high sales pressure.
Anonymous
May 03, 2023
Everything went as planned.
J Juritsch
Apr 30, 2023
Had two tires mounted on wheels. Was charged for two new tire valves but they were not installed. Asked for refund.
Paul m
Apr 29, 2023
Expensive
JoeM
Apr 28, 2023
Personalized service for special circumstances. Thanks Mike T
Justine
Apr 28, 2023
Easy to schedule and drop off. Great communication and finished within a few hours. Great location and staff
Rich R
Apr 26, 2023
Midas has taken care of my cars for many years. I am able to discuss issues and anticipate when I might need service in the future. This time I spoke with Matt, who made a suggestion about painting my car. Also, the loaner cars are wonderful!
Dan
Apr 26, 2023
It was easy to make an appointment.Parking was no problem.Waiting while the car was being inspected was easy.I was out within an hour.
LeeBear
Apr 25, 2023
Friendly staff and very efficient!!
David N
Apr 25, 2023
Convenience. Fair price. Trust. Awesome loaner program.
Debra M
Apr 17, 2023
Easy scheduling, fast and friendly service
Charlotte D
Apr 17, 2023
Good service in a timely fashion. Professional and friendly staff.
The Mayor of Short Pump
Apr 16, 2023
The technician is knowledgeable and professional on what they do to make sure that the customer is well treated.
Mike D
Apr 14, 2023
Customer representatives were pleasant and, more importantly, honest. No hard sells.
BB
Apr 08, 2023
I called in had an appointment within 15 mins, walked in for a rental car and was able to complete my shopping in the hour it took to have my oil changed. The front staff was very respectful and polite to work with.
Blake W
Apr 01, 2023
Love Midas
Brittany R
Mar 29, 2023
The Short Pump shop has the absolute best staff! I appreciated that I was asked when I needed the car back by from the oil change and it was ready well before then.
Tommy A.
Mar 19, 2023
Excellent experience
TroyH
Mar 18, 2023
The customer service team was very helpful and made the experience great! Would recommend this shop to anyone. They do great things for the community also. I give them high praise! Excellent service!
Mar 17, 2023
I called the W. Broad St location early the morning of my visit and was able to schedule my appointment for that day.
Nick K
Mar 14, 2023
I feel the cost of replacing the front and rear breaks is much higher than other service centers
Alan H.
Mar 11, 2023
Management & staff at Midas are reliable, competent & trustworthy. Communication with the customer is excellent & work is completed in a timely manner. Experience has shown that Midas addresses any problems that may arise fairly & Midas stands behind their work. While not priced on the lower end of shops in the area, the factors stated above lead to my continued patronage of this location.
Cindy S
Mar 08, 2023
Extremely professional, great customer service, had loaner available
KAT
Mar 08, 2023
Do you have such good people working there? I missed seeing the doggies. I must’ve been out enjoying the day and your loaner car services and the good communication skills of all your staff just can’t be beat.
LisaW
Mar 07, 2023
Dropped of my car inspection. Mechanic was very honest regarding any work my car needed and (to put it bluntly) didn’t appear to try to rip me off. Very satisfied and great full for their work.
Kenney M
Mar 04, 2023
Great employees and excellent customer service
Katie H
Mar 03, 2023
Ease of scheduling, prompt information about potential issues, good communication, car completed in less time than promised. Also had catalytic converter painted for theft prevention, free service and grateful for it.
C
Mar 02, 2023
First time taking my vehicle to get serviced at Midas! Everyone was so polite! I didn’t feel like I was being taken advantage by being a woman getting my car serviced. Some ppl make up issues with the vehicle to run up the bill
Anonymous
Feb 28, 2023
I needed a lot of work and they took care of it, giving me a loaner and it was ready when they said it would be and for the cost I was told.
Lisa H
Feb 27, 2023
A $9,000 quote, more than double of other shops says you don’t want to do transmission work. Tell customers before they incur cost of towing and diagnostic fees.Love your people, love the shop.. will continue being a customer for oil change and inspections, but will take mechanical work elsewhere
Chan D
Feb 24, 2023
I am a repeat customer now for about 4 years. Always satisfied and trust this business. Love that they get you in asap when you call and they can provide me with a loaner car.
Lisa D
Feb 18, 2023
Great staff!Helpful chat prior to any work, pricing reviewed at that time as well.
Cheryl W
Feb 17, 2023
The entire process is very simple, staff very professional and knowledgeable. Process is seamless. And the coffee was free !! Thank you for exhibiting excellence in customer service and care !!!
Positive Paul
Feb 16, 2023
Friendly people, good service.
Alex K
Feb 10, 2023
I continue to get great customer service at Midas and fair pricing.
S M M
Feb 08, 2023
Outdoor patio type seating for nice weather days, like carpool has
Brijbrown
Feb 08, 2023
Your prices for labor & parts are obscene. $99 for an oil change, are you kidding me!
Reggie H
Feb 04, 2023
Amanda, Julie, and Mike were extremely professional and courteous. Not only were my issues explained but photos were provided as well. This was undoubtedly the best shop I have ever been associated with. I bypassed a shop which was 1/5 of a mile from my home just to come here- I was nor disappointed. I would like to thank those individuals along with the rest of the staff for their assistance.
Jason M
Feb 04, 2023
Speed for service and communication was very clear. I feel this location is honest with evaluations
V.M.
Feb 02, 2023
Friendly accomodating
Pat
Feb 02, 2023
Prompt, friendly, reliable
Doug P
Feb 01, 2023
Friendly personnel/ knowledgeable technicians/ timely service / nice loaner car
Cindy S
Feb 01, 2023
Always are well taken care of by staff. And the courtesy car is a plus.
Dan R.
Jan 28, 2023
I was mostly highly satisfied--the price for a bulb replacement was an eyebrow-raiser but, since it needed to be done to pass state inspection, I agreed, knowing that in a few short months I shall be donating this 17 year old car to NPR. All in all, satisfied.Please be satisfied with my satisfaction
PaulS
Jan 25, 2023
Always professional and pleasant.No surprises.
Bob G
Jan 24, 2023
friendly,efficient and professional service and great communication as to what needed to be done and how much it would cost
RVA Luke
Jan 23, 2023
Quick communication, got me in earlier than expected and we’re finished early, didn’t try to upswell me on anything. Do the job right, fast, and we’re friendly.
Bobbie S
Jan 20, 2023
I have been having Midas service my vehicle for many year. Each time, I have been very pleased with the work the technicians have done. Occasionally while performing a certain task, other problems were uncovered. The technicians always showed me what was being done, what it would cost, and whether it was something that could wait for a few months, or needed attention now. I am comfortable knowing that my vehicle is as safe as possible to protect me while traveling.
Paul M
Jan 19, 2023
Quick service.
M r
Jan 18, 2023
Great customer service and very accommodating.
MFJJ
Jan 12, 2023
Professional, courteous service from check-in to Check - out. Good value !
SD
Jan 08, 2023
Very professional and courteous
Kacelt724
Jan 08, 2023
It took over 15 minutes to schedule the catalytic converter service when the option became available back in October.
Anonymous
Jan 06, 2023
Way way way way way over priced.
Brendan
Jan 05, 2023
Good communication from employees. Quick service.
Julie G.
Jan 04, 2023
It mostly is not their fault, I guess, but the car was towed there and it turns out after replacing the battery and running a diagnostic test, they were unable to help since it was an internal engine failure. I now have to get it towed elsewhere.
Alan H.
Dec 31, 2022
I have been using this Midas location for 20+ years & a trust factor has developed during that time. The staff is friendly & the service is reliable. If there is a problem, I have found that management addresses the problem in a fair manner to all involved.
SANDY B
Dec 31, 2022
THE STAFF IS FRIENDLY. THEY ASK QUESTIONS RELATED TO THE SERVICE YOU REQUEST. THEY LET YOU KNOW WHAT THEY FOUND, THEIR RECOMMENDATIONS AND PRICING. THE TECHNICANS REALLY GO THE EXTRA MILE. THEY ARE RESPECTFUL AND KIND, NEVER HAD ANY PROBLEMS ARE CONCERNS WITH THEIR SERVICE. THEY GO THE EXTRA MILE. AS A SINLE WOMAN I APPRECIATE THEIR KINDNESS, SKILLS AND PATIENCE. MY BROTHER IS AN AUTO MECHANIC AND BASED ON THE PROBLEMS I EXPAINED TO HIM HE HAS ALWAYS AGREED WITH YOU GUYS. HE IS ALSO PLEASED WITH THE PRICING. THAT'S WHY I AM A RETURNING CUSTOMER FOR 12 YEARSA.
Ak
Dec 31, 2022
Associates were very courteous, friendly. No wait times. Got a loaner car that helped as some service parts took time and I didn't have to worry about seeking help for a car. Their service has always been great and they explain every detail before they are to make any service. Have been using midas since last 2 years I've been in this area.
Jim W
Dec 30, 2022
Ease of booking appointment, cleanliness of location, pleasant and informative associates, support of community…
Run42km
Dec 28, 2022
The car is old with lots of miles but it appears that the service has fixed the rough starting and running issue.
Steve B
Dec 27, 2022
Excellent professional service
eahilt
Dec 27, 2022
I was HIGHLY satisfied but clicked the wrong button and didn’t know how to get back to it.
Pedey
Dec 27, 2022
More professional, truthful and courteous service cannot ne found. Absolutely trustwortjy.
Anonymous
Dec 23, 2022
Just what I was looking for in a luxury experience
Lynne N
Dec 22, 2022
The staff is always helpful and curteous. They are respectful of my time and keep me informed about the progress. They remember who I am.
Jane F
Dec 21, 2022
The associates were courteous. The service man explained the charges for the new battery as well as the warranty. The associate assisted me in having my car available upon check-out. I have difficulty walking. They were wonderful.
Dszablak
Dec 16, 2022
We have always taken our cars to Mark and his staff. We appreciate that he has loaner cars.
Bucca423
Dec 13, 2022
I was COMPLETELY SATISFIED W/ the ENTIRE STAFF from Julie to Mark. Everyone was polite, went out of their way & very fairly priced. Will recommend this Midas!THANK YOU VERY MUCH!
mb
Dec 12, 2022
Incredibly frustrating and disappointing. I had service at another Midas location several months before this - NONE of the issues were mentioned that were brought up at the inspection. THe price provided was high and I found the same services for half the cost at another shop. I felt taken advantage of as a female. I have previously tried to support this business as you back to the community but never again. Matt was terrible and inaccurate in his pricing. I will not be returning and have told others not to go there either.
ItsJustMe
Dec 10, 2022
Excellent service
Anonymous
Dec 10, 2022
Was able to make a next day appointment for an oil change. Didn’t feel pressure for added services even though other options were explained as to what else might needed to be done in the near future.
Ravikumar Srimantrao
Dec 10, 2022
I was not happy that Midas was not able to fix the issue and asked me to visit Honda showroom.
Barbara A
Dec 03, 2022
I have been going there for years and I always get the same outstanding treatment from both Matt and the girls who work the front. I cannot complain about a thing.
Bbeck
Dec 03, 2022
Easy to schedule online, easy to drop off and pick up car, excellent communication while the car was being worked on, every employee was extremely professional. Excellent service!
Alex K
Dec 02, 2022
I had an oil leak from my vehicle. Overall very satisfied with the whole process
Jeff W
Dec 02, 2022
Good people good service….I feel that this location is honest and tells it like it is.
Mike B
Dec 02, 2022
Super convenient location and easy to schedule. Always completed on time or earlier.Pricing responses were because it’s a fleet car so charges and additional services are between the facility and the fleet management company.
KeithP
Dec 01, 2022
Ease of making appointment. Getting a complimentary car so that I could go back to work, clear communication, financing options, and completion of work on time.
Jerry B
Nov 30, 2022
We trust Brad's automotive knowledge and judgement
Connie F
Nov 25, 2022
Stopped to have a tire looked at. Tire was repaired in short period of time and the cost for this service was very reasonable.
CJ
Nov 22, 2022
Stop trying to rip people off.
Betsy
Nov 21, 2022
Good communication, timely repairs and fair price for the work completed. Would return with my other vehicle
Jim M
Nov 15, 2022
Efficient and trust in service manager
Kris
Nov 15, 2022
I went for my state inspection and some service was recommended. It was fixed quickly and without too high of a price. The coupon and rebate I was given at check out were icing on the cake. I didn't know there was an option for loaner cars, but that could be very helpful in the future.
M. Jones
Nov 13, 2022
Offering to paint and etch my catalytic converter for FREE was an amazing kindness to your community. Thank you!
Richard
Nov 12, 2022
Thanks for a great service !
Deanna H
Nov 11, 2022
I will always think of Midas first for servicing due to the loyalty of Mark and Patty , having good service technicians as such as Matthew (Mat) and others through the yrs. Include the young man that serviced my vehicle for his customer service , communication of such about by service. I hold a special respect and loyalty to Mark and Patty as they have maintain a substantial buisness to service in the auto repair shop included reaching out to communities to support to Feed and Needs of our community as they have been committed and loyal to our community. Again , Thank you,Deanna H Hornbarger
Anonymous
Nov 08, 2022
Highly recommend Midas for all car repair needs. They are friendly and work hard to explain everything needed and how much it will cost.
Bwh
Nov 08, 2022
Be transparent and do not try to up sell. Stay wishing the 60-75 minutes that clients are told.
SF
Nov 07, 2022
Great staff, quick and efficient.
Mimi
Nov 07, 2022
Friendly, professional staff. Clear explanation of services needed.
Ann H.
Nov 04, 2022
I was able to get my care inspected in a timely manner.
Hscvtmom
Nov 03, 2022
I had an appointment for catalytic converter painting. Arrived early, was taken when I got there, and left before my appointment time. Only downside was the parking. The lot was full! Thank you for the free service.
Mack N
Oct 29, 2022
Timely service and very clear communication.
Jpwood
Oct 29, 2022
Friendly, fast, and helpful
californiagirl
Oct 28, 2022
I was charged $160 for less than an hour of labor to install a battery. Not happy about that.
Vic H
Oct 27, 2022
got to our cars very quickly. Associate was very friendly and welcoming
Brandon E
Oct 25, 2022
I have brought my wife’s car and mine to this location for years now. They have always been helpful and honest about their work and options. I trust them and their opinions.
DA
Oct 21, 2022
Efficient, friendly service
C Sullivan
Oct 20, 2022
You cannot improve on this service store. From the front desk to the mechanics everything is high end. I never go to my car's dealership, but always depend on this Midas shop.
Magda Al
Oct 20, 2022
Fast, clean. Friendly
Steve Barnett
Oct 19, 2022
very professional operation
Charlotte D
Oct 18, 2022
My car was inspected and the oil was changed and the courtesy check of everything was performed. I was given a courtesy car to use until my car was ready. The staff are always very courteous and professional. I always take my car to Midas.
Charles M
Oct 18, 2022
I had two vehicles in need of state inspections. I was already aware that one would require new brake pads and rotors. Everything went according to plan and both are good to go. Thanks, Midas!
Brian D
Oct 17, 2022
Repair was done quickly
Jerry B
Oct 16, 2022
Amanda and Julie are just great ambassadors for MidasThey provide outstanding service!
D Bell
Oct 13, 2022
always friendly staff at the front desk and knowledgable mechanics in the garage. Never a problem when I go to this MIDAS!! LOVE IT..
carl
Oct 10, 2022
I have been taking my cars to Midas for over 15 years and always have received excellent service and the people are outstanding
VA Cakeman
Oct 03, 2022
The service and staff are top notch. Kudos to your entire team. It is an efficient, friendly, and reliable experience. I trust your business to do the right thing, and that is priceless. It starts from the top and is seen in every aspect of your experience. Thank you!
Lisa K
Sep 30, 2022
Midas is always our go to for our cars. They are always friending and do a great job.
Kevin M
Sep 29, 2022
Good customer service
Bucaboo
Sep 28, 2022
Great service, people, and facilities!
Jim M
Sep 25, 2022
I trust Matthew at the SP location. His honesty and communication is why I spend my $$ here
Ricardo H.
Sep 24, 2022
The service was done faster than I was expecting for being done on a Saturday which is a busy day . Thanks
DavidG
Sep 19, 2022
All of the Midas team members we interacted with exceptionally courteous. We were able to get a convenient appointment, dropped the car off overnight, and the work was done in a timely fashion.
Deb in Short Pump
Sep 16, 2022
What a great team! The team at Midas is so easy to work with and they explain everything perfectly. I’ve been coming to this location for more than 15 years and is the only place I would bring my car!
CM
Sep 16, 2022
Staff is always helpful and a pleasure to work with.
Jeff N
Sep 12, 2022
I bought my tires at Midas, which supposedly means I get free tire rotations. But I got charged for tire rotation, but didn’t notice until I left the shop.Secondly, and this happens every time I go there… there are black shoe scuff marks on my floor board (?). The panel by my feet when you open the door. They should spray and wipe when done. Frustrating for someone who keeps their car clean.
Anonymous
Sep 10, 2022
They met the scheduled time. Advised without pressure.
Price gouge
Sep 09, 2022
Oil chang price increased by 33% since last oil change. That is not consistent with current inflation.
Ck
Sep 07, 2022
Appreciated the use of courtesy car.
Blake W
Sep 06, 2022
No comment
Alois S.
Sep 05, 2022
The people were very friendly and helpful from the minute I arrived. The info from Matt was very prompt & clear.
Provide Feedback
We would like to hear about your experience at Midas.
PROVIDE FEEDBACKRequest Appointment
Great auto service is only a click away.
Complete the online form to request a service appointment or call us for an immediate appointment.
Join the Midas team at 11463 West Broad Street, Richmond, VA, 23233
Build your future with a leader in the automotive services industry: Midas.
Midas is one of the world's largest automotive service providers, including exhaust, brakes, steering, suspension, and maintenance services. Midas has more than 1200 franchise locations in the United States and Canada.
Midas is committed to earning our customers' trust by offering them the expertise, value, and responsiveness they expect every time they visit us.
Positions at Midas
Assistant Shop Manager
Auto Shop Foreman
Auto Shop Manager
Automotive Technician
Customer Service Representative
General Service Technician
Join the Team
Service Advisor